BlackLine Reviews & Pricing

by BlackLine | Founded 2001, Woodland Hills, CA

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What is BlackLine?

Industry Specialties: Serves all industries

BlackLine is an accounting software designed to streamline and automate accounting processes. It is ideal for mid-to-large organizations with complex accounting needs. Key benefits include improved accuracy, reduced manual labor, and enhanced visibility into financial data. Popular features include automated reconciliations, real-time reporting, and customizable dashboards.

Compared to other accounting software, BlackLine is known for its comprehensive functionality and ease of use. Users appreciate its ability to handle high volumes of transactions and its intuitive interface. However, it is important to note that BlackLine comes with a higher price tag than some competing solutions.

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User Sentiment i

Based on 1779 reviews:

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Product Screenshots and Videos

#67

BlackLine is ranked #67 in the Accounting Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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BlackLine Pricing

Based on our most recent analysis, BlackLine pricing starts at $3,000 (Monthly).

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Starting From: $3,000
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

BlackLine is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for BlackLine:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

BlackLine Benefits and Insights

Why use BlackLine?

Key differentiators & advantages of BlackLine

Quick Validation: Validate work quickly with reconciliations that are prepared and approved electronically. Automate the creation, population and certification of low-risk reconciliations.
No Need for Files: Perform documentation electronically and get rid of files, binders or any other physical storage system. Support and promote a paperless accounting environment by processing everything electronically.
Save Money: Reduce the financial burden of preparing reconciliation and manual journals, tracking and reporting the close, paper and printing storage status. Use features like auto-certification of low-risk accounts and real-time notification.
Save Time: Let the external auditors access the documents, reducing time otherwise spent preparing schedules and providing supporting documentation. Automate manual processes and save time for more essential work value added tasks. Eliminate the possibility of material errors and misstatements.
Transparency: Gain better visibility and control with the easy-to-use electronic reconciliation system, which works better than Excel.
Balance Sheet Integrity: Introduce new functionalities to the team and enrich user experience. Optimize the close process to ensure the integrity and accuracy of the number.
Quick Reconciliation Turnaround: Effectively manage reconciliations so accountants can focus on value-added tasks and address the high-risk accounts.

Industry Expertise

It’s used most by enterprises from industries such as healthcare, hospitality, insurance, food and beverages, manufacturing, retail, technology and more.

BlackLine Reviews

Average customer reviews & user sentiment summary for BlackLine:

1779 reviews

88%

of users would recommend this product

BlackLine has a 'great' User Satisfaction Rating of 88% when considering 1779 user reviews from 6 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of BlackLine reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Efficiency: Automates repetitive tasks, such as account reconciliations, saving time and reducing errors.
Accuracy: Eliminates manual data entry, ensuring data integrity and reducing the risk of errors.
Visibility: Provides real-time insights into financial performance, enabling proactive decision-making.
Collaboration: Facilitates collaboration between accounting teams and other stakeholders, streamlining processes.
Compliance: Supports compliance with accounting regulations and industry best practices, reducing audit risk.

Cons

Pricing: BlackLine's pricing structure can be complex and expensive, especially for small and medium-sized businesses.
Limited Customization: Users have reported that BlackLine's software lacks the flexibility to adapt to specific business needs and processes.
Technical Glitches: Users have encountered technical issues and bugs that can disrupt workflow and cause data loss.
Steep Learning Curve: BlackLine's software can be complex and require significant training time for users to become proficient.
Customer Support: Some users have expressed dissatisfaction with the quality and responsiveness of BlackLine's customer support.

Researcher's Summary:

BlackLine is a popular accounting software that users have praised for its robust features and ease of use. Compared to other products, BlackLine excels in streamlining financial close processes and automating tasks. Its automated reconciliation capabilities reduce manual labor and improve accuracy, freeing up time for more strategic tasks. Additionally, BlackLine's intuitive interface and user-friendly design make it accessible to users of all skill levels.

However, some users have noted that BlackLine's pricing can be higher than some competitors. Additionally, the software's implementation process can be complex and time-consuming. Despite these drawbacks, BlackLine's strengths, such as its automation capabilities, reconciliation accuracy, and user-friendliness, make it a compelling choice for businesses looking to improve their accounting processes.

BlackLine is best suited for mid-sized to large businesses with complex accounting needs. Its robust features and automation capabilities can significantly improve efficiency and accuracy for businesses with high transaction volumes or complex financial processes. BlackLine's scalability also makes it a suitable choice for businesses that are growing or undergoing mergers and acquisitions.

Key Features

Journal Entries: Book journal entries from one centralized location, which reviewers and preparers can both view.
Account Reconciliation: Create a unified, intuitive workspace by automating and standardizing the account reconciliation process resulting in accurate financial statements.
Task Management: Manage accounting and finance tasks with an easily configurable web command center which allows the tracking and control of various functions. Give visibility to any accounting checklist.
Journal Entry: Create, review and approve journals inside a centralized content library where each one is electronically certified and stored. Eliminate manual work by automating the creation and population, journals based on the data and rules.
Transaction Matching: Automate matching and streamlining bank reconciliations, intercompany reconciliations and invoices to purchase order in one centralized workspace.
Varying Analysis: Monitor risk by calculating and identifying fluctuations in account balance to ensure critical management review control and boost decision-making.
Compliance: Identify risk and perform audits with an integrated, cloud-based solution with real-time intelligence to achieve compliance and build competent risk initiatives
Intercompany Hub: Ensure data integrity and regulatory compliance by creating a single process for creating, posting and settling intercompany transactions. Manage every aspect of intercompany accounting and reconciliations like exchange rates, journal entries, recorded tax and approval workflows.
Smart Close: Simplify, standardize and automate financial close with the Smart Close. Gain clear visibility, impose control on documents and hold employees accountable for the assigned tasks.
Cash Application: Reduce the time to apply cash to open invoices. Eliminate manual intervention with AI and machine learning. Cut down the reliance on remittances and boost accuracy.
AR Intelligence: Process, analyze and send crucial information such as customer payment trends, payment performance data and outstanding sales for the day. Help the business make an educated decision.

Limitations

At the time of this review, these are the limitations according to user feedback:

Can’t consolidate detailed information.
Limited rules around the alerts.
Can't customizes notifications.
Challenging customization.
Requires extensive training to understand.
Difficult to maintain.

Suite Support

The support team can be reached through phone and is available 24/7. Customers can fill out the form and mention their specific question in the contact us page. Existing customers can reach out via the dashboard to the support portal, directly through the community.

Email: Not listed.

Phone: +1 (877) 777-7750.

Training: Find brochures, certificate programs, live training, blogs and more under the training and education service.

Tickets: Gated customer support.