Azuga Reviews & Pricing

by Azuga | Founded 2012, San Jose, CA

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Overview Pricing Benefits Reviews Features

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What is Azuga?

Industry Specialties: Serves all industries

Azuga offers solutions that help organizations track, manage and optimize fleet and driver performance. It facilitates employee and work order management, mileage tracking, incident reporting, fuel, dispatch and maintenance management, routing and more.

It delivers driver-centric inclusions that ensure vehicle and driver safety for the entire fleet. Its driver monitoring capabilities include a smart dashcam that captures driver behavior and ongoing events on the road.

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User Sentiment

Based on 323 reviews:

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Azuga Pricing

Based on our most recent analysis, Azuga pricing starts at $25 (Per Vehicle, Monthly).

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Starting From: $25
Pricing Model: Per Vehicle, Monthly
Free Trial: Yes, Request for Free

Training Resources

Azuga is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Azuga:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Azuga Benefits and Insights

Why use Azuga?

Key differentiators & advantages of Azuga

Lower Operating Cost: Reduce fuel consumption and unnecessary driver overtime by automatically finding the best dispatch routes for fleets.
Reduce Downtimes: Lowers transportation time and unnecessary downtime by scheduling trips in advance and through live route guidance to drivers. Avoid busy routes and speed up dispatch.
Optimize Asset Utilization: Facilitate informed and better decision-making with data access regarding asset usage, driver behavior, engine idling and related parameters.
Minimize Maintenance Expenses: Avoid major vehicle failures with proactive maintenance and real-time monitoring of fuel level indicators, engine temperature, vehicle diagnostics and engine health.
Improve Asset Safety: Facilitate prompt recovery of stolen or lost vehicles with live GPS-enabled tracking and geofencing alerts on exiting designated perimeters.
Save Insurance Cost: Access discounts for premium costs since most insurance companies charge lower amounts for those using an advanced GPS.

Industry Expertise

Serves construction, trucking, telecom, HVAC, pest control, utilities and towing management industries.

Azuga Reviews

Average customer reviews & user sentiment summary for Azuga:

323 reviews

83%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Azuga reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Driver Management: Provides helpful driver management tools, especially safety ratings and creating category thresholds within safety scores is a plus according to most users.
GPS & Reporting Features: According to 75% of users who reviewed this pro, their GPS tracker tracks all fleet vehicles and shares insightful reports based on multiple parameters.
Simple Navigation and Installation: All users who mentioned this pro said it’s quick and easy to set up and use this system.

Cons

Hardware Devices: More than 80% of users who mentioned this state that their hardware devices stop working and take a while to replace.
Customer Assistance: According to 95% of users who reviewed this con, their technical support is slow, unreliable and lacks follow-up.
Contract: About 74% of users who mentioned this con said that their long-term contractual obligation is a downside of the product.

Researcher's Summary:

Azuga is a cloud-based solution that serves businesses of all sizes. It offers fleet and asset tracking, driver safety and rewards, field service management and dashcams. Faulty hardware devices and long-term contracts are downsides of the tool. Customer assistance is a significant con of the solution as per reviews. Those looking for a user-friendly interface with easy installation and effective tracking and driver management features can give it a try.

Key Features

Fleet Tracking: Offers tracking and comprehensive reporting capabilities for equipment, vehicles and other valuable assets. Suitable for small to enterprise-level businesses. Captures and shares data about real-time locations, calls, diagnostics, ignition, vehicle stops, idling, speeding and braking.
Tracker App: Fleet administrators can supervise driver behavior and vehicle details from any location using the app. Create optimized driver reward programs and perform risk assessments.
Asset Tracking: Provides geofencing to access pinpointed vehicle locations at any time. Supports yard management, detects unauthorized asset or fleet usage and helps recover stolen assets. Leverage in transit alerts to know about equipment movement, entry and exit within a geofenced area, lengthy stops or route changes.
Dash Cam: Provides dash cams with road-facing 155-degree and in-cab 120-degree view in 1080p HD resolution, microphones and speakers with each vehicle. Performs automatic recordings with a driver-activated button for event detection, auto video uploads and downloads and on-demand data retrieval.
ELD Compliance: Includes eDVIR for paperless reporting and eLogs to comply with FMCSA 395 mandate. Receive real-time alerts about drivers reaching HOS limits and eliminate logging errors.
Driver Safety: Ensures driver safety with features such as in-cab alerts, dashcam monitoring and driver-specific training programs.
Field Service Management: Manage field resources with better-coordinated operations. Enables users to track worker, job and vehicle statuses and schedule service orders and dispatch agents.