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#2

Geotab is ranked #2 in the Towing Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Geotab Pricing

Based on our most recent analysis, Geotab pricing starts at $10 (Per Vehicle, Monthly).

Price
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Starting From
$10
Pricing Model
Per Vehicle, Monthly
Free Trial
No

Training Resources

Geotab is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Geotab:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Geotab Benefits and Insights

Why use Geotab?

Key differentiators & advantages of Geotab

  • Boosts Productivity: Improves driver behavior through tracking, management and training. Analyze and assess fleet insights within customizable reports. 
  • Improves Fuel Efficiency: Monitor and optimize fuel consumption through custom alerts for vehicle idling, overspeeding and routing. 
  • Prevent Vehicle Failures: Lowers downtimes and avoids costly repairs with tools to identify, schedule and prioritize vehicle service and maintenance work. 
  • Promotes Safety: Encourages fleet and driver safety through regular monitoring of metrics and collision rates. Track and optimize safety using advanced collision avoidance tools, custom safety alerts, dashboard reports and dashcams. 
  • Environmental Sustainability: Track, monitor and achieve sustainability targets and identify areas for improvement. 
  • Ensures Regulatory Compliance: Streamline DVIR and IFTA management, saving stress, time and avoiding paying unnecessary late payment fines and penalties. 

Industry Expertise

Serves several industries such as construction, police and first responders, utilities, food and beverage and courier services, including the public sector.

Geotab Reviews

Average customer reviews & user sentiment summary for Geotab:

User satisfaction level icon: great

47 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Geotab reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Reporting: All reviews on this pro indicate that it offers robust reporting tools with customizable and informative reports that promote better decision making.
  • Tracking Capabilities: According to 100% of users who reviewed this pro, it offers several helpful features for tracking fuel consumption, location and vehicle maintenance schedules.
  • Mobile App: Most users who mentioned this pro said that the mobile app is helpful for accessing information, driver tracking and organizing vehicles.

Cons

  • Challenging Navigation: The software can be challenging to navigate, especially during the initial learning phase, according to 85% of users.
  • Customer Support: According to more than 80% of users who reviewed this con, their customer support is slow to respond to calls and chat.
  • Map: About 100% of users who mentioned this con said that the map feature is clunky and hard-to-understand.
  • Lags: Approximately 75% of users said that the software lags sometimes and requires strong internet connectivity to function well.

Researcher's Summary:

Geotab is a comprehensive solution that serves businesses of all sizes. According to user reviews, it provides customizable reports to facilitate planning and decision-making. Challenging navigation and slow technical assistance are some downsides of the product. The map feature appears clunky to users. It also lags, especially in weak network signals. The mobile app and tracking abilities are some noteworthy pros of the software.

Key Features

  • Driver Tracking: Offers driver management solutions, including Go Talk in-vehicle driver feedback, safety scorecard and driver ID, ELD, a compliance dashboard, ID and fatigue monitoring and seat belt and speeding violation reports. 
  • Fleet Reporting: Includes advanced reporting capabilities such as driver safety scorecards, speed profile, trips history, advanced risk management, log data and collision custom reports. 
  • Routing and Dispatch: Plan dispatch routes, create vehicle waypoints and stops for pickups and deliveries, and add alerts and monitoring zones with integrated route planning and real-time dispatch. 
  • Asset Tracking: Delivers GPS-enabled real-time asset tracking capabilities, optimizes asset and fleet management and remotely monitors equipment condition. 
  • Fuel Management: Offers real-time audio feedback and buzzer alerts for unwanted driver behavior such as unnecessary idling, harsh braking and overspeeding. Promotes proactive maintenance against engine faults like defective oxygen sensors. Dashboard reports provide a comprehensive view of idling and fuel consumption, including monthly progress comparison reports. 
  • Fleet Maintenance: Prioritize asset and vehicle repairs based on critical engine and operational diagnostic issue insights. Promotes predictive vehicle engine health. Use coaching tools to minimize vehicle and asset wear and tear. Closely monitor engine fault code data to identify engine issues and avoid downtime and repair costs proactively. 
  • Fleet Benchmarking: Fleet administrators can use driving patterns to evaluate and optimize operations. Obtain benchmark recommendations, discover new efficiencies, gaps and saving opportunities and manage driver coaching. 
  • Driver Safety Reporting: Assess safety reports for understanding overall safety score and driver behavior trends. Offers in-depth information on critical fleet metrics such as seat belt usage, backing up and more. Notifies fleet managers through text messages or emails about possible collisions or rule violations and sends advanced collision avoidance prompts. 
  • Driver Coaching: Track and avoid risky driver behavior in real time. Identify drivers who require training. Driver scorecard reports act as a base for gamification programs to recognize and encourage best-performing drivers. 
  • ELD Compliance: Streamlines DVIR inspection workflows, HOS and Driver identification and messaging. Maintains reminder logs for driver punch-in and out and real-time alerts for low HOS. Ensures IFTA compliance. 
  • EV Assessment: Offers EV suitability assessment through considerations like financial analysis to determine cost-savings potential, range assurance to assess performance in extreme weather conditions and environmental benefit evaluation. 
  • Electric Vehicle Fleets: Supports extensive EV model sets and provides custom reports such as fuel and energy usage, EV charging, charge assurance and map to optimize electric fleet performance. 

Limitations

User feedback suggests the following product limitations at the time of this review:

  •  Lags sometimes. 
  •  Maps are clunky. 
  •  Steep learning curve. 
  •  Customer support is slow to respond. 

Suite Support

mail_outlineEmail: Not mentioned. However, live chat support is available.
phonePhone: +1 (800) 397-7102. Phone support is active 24/7/365.
schoolTraining: FAQs, product guides, documentation and community support.
local_offerTickets: Not specified.

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