Routific Reviews & Pricing

by Routific Solutions | Founded 2012, Vancouver, Canada

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Overview Pricing Benefits Reviews Features

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What is Routific?

Industry Specialties: Serves all industries

Routific is a cloud-based solution that helps optimize last-mile delivery routes. It helps organizations plan and dispatch delivery routes, track drivers, lower cost-per-delivery and carry out deliveries as per schedule. It delivers modules for automated customer communication such as photo captures, notifications and accurate ETAs to enhance customer satisfaction. Users can leverage a seven-day free trial to assess how well it suits their business needs.

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User Sentiment

Based on 206 reviews:

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Routific Pricing

Based on our most recent analysis, Routific pricing starts at $39.

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Starting From: $39
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

Routific is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Routific:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Routific Benefits and Insights

Why use Routific?

Key differentiators & advantages of Routific

Customer Satisfaction: Promote better customer experiences with automated live delivery updates, accurate ETAs and timely deliveries.
Route Optimization: Quickly handle more deliveries with cost efficiency using automated routing tools. Access and share accurate ETA’s powered by ML algorithms.
Improve Communication: Streamline driver and dispatcher communication with real-time mobile app status updates and alerts. Share dispatch routes for multiple orders with drivers via SMS.
Better Delivery Control: Exercise better control over dispatches with GPS-enabled live fleet and driver tracking capabilities.
Free Trial: Offers a 7-day free trial for the Essentials and Professional plans without submitting any credit card details.

Industry Expertise

Serves various small and medium-sized businesses dealing in bottled beverages, CSA farms, grocery and meal preparation, and florists services.

Routific Reviews

Average customer reviews & user sentiment summary for Routific:

206 reviews

97%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Routific reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User Friendly: The software is easy to use and navigate, especially for driver tracking, routing and communication, according to most reviews on these aspects.
Adaptability: According to all users who reviewed this pro, the product has a flat learning curve, making it easier to train employees on it.
Customer Support: About 90% of users who mentioned this pro said their customer service is quick and effective in resolving technical issues and glitches.

Cons

Overpriced: According to most reviews on their pricing model, the software is not cost-efficient, especially for small-sized businesses.

Researcher's Summary:

A last-mile delivery optimization product, Routific enables small and medium-sized companies to manage their routing and drivers. According to user reviews, easy adaptability, responsive customer assistance and an intuitive interface make it a worthy choice. On the contrary, it is not the best option for small-scale users searching for an economical solution.

Key Features

Route Planning and Management: Optimizes route planning and management through algorithms, matching dispatch operations with suitable drivers.
Driver Dispatch: Automatically share routes with drivers through text messages when routes are published. Drivers can view routes with a map view and stop list on mobile apps or web browsers.
Proof of Delivery: Use a dedicated mobile app to collect images and e-signatures on delivery completion. Directly share proof of delivery to a dispatcher view dashboard to let dispatchers or route planners view and record it for future references.
Driver Progress and Analysis: Access EOD driver reports to assess performance based on parameters such as scheduled, completed on time, completed late and missed deliveries. Performance managers can download and save reports as PDFs or print copies.
Customer Communication: Automatically notify customers about delivery status, ETAs and after delivery details through text messages or emails.
Integration: Allows seamless order imports to the software from Shopify stores. Install the app from the Shopify app marketplace to avail of the functionality. Routing experts are available to assist with initial integration setups.