Teletrac Navman Reviews & Pricing

by Teletrac Navman US | Founded 1988, Glenview, IL

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Overview Pricing Benefits Reviews Features

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What is Teletrac Navman?

Industry Specialties: Serves all industries

A SaaS provider, Teletrac Navman offers location-based solutions for mobile asset management. Its role and industry-based dedicated inclusions offer end-to-end visibility into fleet and driver performance and ensure compliance and driver safety. Users can access data and manage assets, equipment and fleets from a single dashboard. Its modules include digital fleet maintenance, asset tracking, electronic logging devices, multi-camera and TN360.

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User Sentiment

Based on 41 reviews:

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Teletrac Navman Pricing

Based on our most recent analysis, Teletrac Navman pricing starts at $25 (Per Vehicle, Monthly).

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Starting From: $25
Pricing Model: Per Vehicle, Monthly
Free Trial: Yes, Request for Free

Training Resources

Teletrac Navman is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Teletrac Navman:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Teletrac Navman Benefits and Insights

Why use Teletrac Navman?

Key differentiators & advantages of Teletrac Navman

Enhanced Efficiency: Teletrac Navman streamlines operations by automating task assignments and route planning, leading to a more efficient use of resources and time.
Cost Reduction: By optimizing routes and monitoring vehicle health, the software helps reduce fuel consumption and maintenance costs, directly impacting the bottom line.
Improved Safety: Features like driver behavior monitoring and real-time alerts for speeding or harsh driving contribute to a safer fleet, reducing the likelihood of accidents and associated costs.
Regulatory Compliance: The software simplifies compliance with transportation regulations through features like electronic logging devices (ELD) for hours of service (HOS) tracking, helping avoid costly fines.
Real-Time Visibility: Teletrac Navman provides live tracking of vehicles, giving businesses instant access to their fleet's location and status, enhancing decision-making and customer service.
Data-Driven Decisions: With access to comprehensive reports and analytics, managers can make informed decisions to improve fleet performance and operational efficiency.
Asset Management: The software enables better management of vehicles and equipment, from tracking usage and performance to scheduling maintenance, ensuring optimal asset utilization.
Enhanced Customer Satisfaction: Improved reliability and efficiency in operations can lead to faster delivery times and better service, enhancing customer satisfaction and loyalty.
Environmental Benefits: By optimizing routes and reducing idle times, Teletrac Navman helps lower carbon emissions, contributing to a company’s sustainability goals.
Scalability: The software is designed to grow with your business, easily adapting to increased fleet sizes or changes in operational needs without significant additional investment.

Industry Expertise

Offers dedicated solutions to construction, hire and rental, retail, manufacturing, transportation and non profit organizations.

Teletrac Navman Reviews

Average customer reviews & user sentiment summary for Teletrac Navman:

41 reviews

56%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Teletrac Navman reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Real-Time Tracking: Users appreciate the ability to monitor their fleet in real-time, enhancing route efficiency and ensuring timely deliveries.
Driver Safety Features: The platform's focus on driver safety, including speed alerts and driving behavior monitoring, is highly valued for promoting safer driving practices.
Comprehensive Reporting: Teletrac Navman's detailed reports on vehicle usage, fuel consumption, and driver performance help businesses optimize operations and reduce costs.
User-Friendly Interface: The software's intuitive design and easy navigation are often highlighted, making it accessible for users of all tech levels.
Customizable Alerts: The ability to set up custom alerts for various events, such as unauthorized vehicle use or geofence breaches, offers users greater control and security.
Scalability: Businesses of all sizes find value in Teletrac Navman's scalable solutions, which can grow with their fleet without the need for significant overhauls.
Compliance Management: The platform aids in maintaining compliance with regulations, such as ELD mandates, reducing the risk of fines and penalties.
Customer Support: Many users report positive experiences with Teletrac Navman's customer service team, highlighting their responsiveness and helpfulness in resolving issues.

Cons

Customer Support: Users have reported challenges in getting timely and effective assistance from Teletrac Navman's customer support team, leading to frustration and unresolved issues.
User Interface: The platform's user interface has been described as clunky and outdated, making it difficult for users to navigate and find the information they need efficiently.
System Stability: Some users have experienced system outages and glitches, which can disrupt fleet operations and cause delays.
Reporting Features: Users have expressed dissatisfaction with the reporting capabilities, finding them to be limited and lacking in customization options.

Researcher's Summary:

Teletrac Navman has garnered a mixed bag of user reviews over the past year. Many users appreciate the software's comprehensive feature set, including GPS tracking, fuel management, and driver behavior monitoring. The platform's ability to provide real-time insights into fleet operations is a significant advantage, allowing businesses to optimize routes, reduce fuel consumption, and improve driver safety. For instance, one user highlighted how Teletrac Navman helped them identify and address a recurring issue of drivers taking longer routes than necessary, resulting in substantial cost savings.

However, some users have expressed concerns about the software's user interface, finding it somewhat clunky and outdated compared to competitors like Samsara and Verizon Connect. Additionally, while Teletrac Navman offers a wide range of features, some users have reported that certain functionalities, such as reporting and analytics, can be complex and require a steep learning curve. Despite these drawbacks, Teletrac Navman remains a popular choice for businesses with large and diverse fleets due to its scalability and customizability. The software's ability to integrate with other business systems, such as payroll and dispatch, is also a major plus for many users. Overall, Teletrac Navman appears best suited for established companies with complex fleet management needs who value a feature-rich solution and are willing to invest time in learning the system.

Key Features

Equipment Maintenance:
- Automated Maintenance: Automate maintenance routines using inspection reports, real-time equipment diagnostics and custom scheduling capabilities.
- Diagnostics: Fleet managers get real-time diagnostic alerts for equipment maintenance and failures. Store and manage all asset records in a single system.
- Data Management: Electronically captures maintenance data, including crucial milestones and updates. Access charts with inspections, fault codes and telemetry insights.
Vehicle Tracking Systems:
- Real-Time Location: Get a drone view of fleets with pinpointed geographical locations of vehicles. Monitor real-time locations and measure fleet activity from any site. Get notifications on vehicles leaving a geofenced area or during unauthorized usage.
- Vehicle Activity Log: Access historical records of vehicle activity and individual driver behavior in a few clicks. Offers in-depth insights into fuel usage, idling, harsh braking, tailgating and overspeeding.
- Dispatch and Routing: Manage and dispatch job sheets and track work progress for individual jobs and drivers. Executes turn-by-turn routing and automates client communication with live email and text updates. Capture and save photos and e-signatures as proof of delivery.
- Maintenance Planning: Schedule regular maintenance alerts. Identify and execute pre and post-dispatch vehicle inspections. Measures vehicle maintenance expenses.
- Integrated Cameras: Offers real-time driver coaching with integrated in-cab warnings. Receive tailgating, overspeeding and seatbelt alerts. Provides video footage of up to four cameras.
- Business Insights: Provides natural language processing search, customizable dashboards and reports. Access interactive charts to draw business insights.
Vehicle Tracking Devices: Offers several hardware device options, including solar and battery-powered, self-installed and hardwired.
Inspection Reports: Drivers can complete and share daily fleet inspection reports using an in-vehicle tablet in real time.
ELD: Captures information about vehicle and motor carrier ID, date, time, location, distance traveled, yard moves and engine diagnostic reports. Records and shares driver data, including check-ins and outs, HOS, personal usage and daily record certificates.