OneCause Reviews & Pricing

by OneCause | Founded 2007, Indianapolis, IN

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Overview Pricing Benefits Reviews Features

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What is OneCause?

Industry Specialties: Nonprofit

OneCause is an easy-to-use platform for nonprofits of all sizes that provides features to manage multiple fundraisers all through the year. It supports virtual fundraising, offers best practices and insights from different nonprofit organizations, and helps companies engage, learn and share to amplify fundraising success. For greater flexibility, users can opt for support with specific causes using customized branding, registration and launch options.

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User Sentiment

Based on 793 reviews:

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OneCause Pricing

Based on our most recent analysis, OneCause pricing starts at $500 (Annually).

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Starting From: $500
Pricing Model: Annually
Free Trial: No

Training Resources

OneCause is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for OneCause:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

OneCause Benefits and Insights

Why use OneCause?

Key differentiators & advantages of OneCause

Customized Plan: Pick from customized plans ranging from virtual, professional, full service, essential, enterprise and DIY, based on fundraising requirements.
Silent Auctions: Host and manage silent auctions with tools that simplify usage and offer mobile-friendly functionalities.
Text2Give: Provides intuitive and easy-to-use text-based fundraising, along with a real-time scoreboard to keep a record of funds raised.
Auction Ideas: Receive fundraising ideas along with a supporting bonus for each to better support causes.
Easy-to-Use Technology: Leverage an intuitive dashboard for raising funds, hosting events and managing operations.
End-to-End Engagement: Handle all fundraising tasks such as event planning, ticketing, tables, registration, checkout, reporting and more.

Industry Expertise

Offers a range of services to over 5,000 non-profit organizations, assisting them across different causes.

OneCause Reviews

Average customer reviews & user sentiment summary for OneCause:

793 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of OneCause reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Donation Process: The platform simplifies the donation process, making it easy for donors to contribute with minimal steps, ultimately boosting fundraising success.
Comprehensive Event Management: OneCause provides tools to manage various aspects of fundraising events, such as ticketing, guest management, and auction facilitation, streamlining the planning and execution process.
Effective Donor Engagement: The platform offers features like personalized communication and targeted campaigns, enabling nonprofits to cultivate stronger relationships with donors and potentially increase their support.
Data-Driven Insights: OneCause delivers valuable data and analytics, empowering organizations to track progress, measure campaign effectiveness, and make informed decisions to optimize fundraising strategies.

Cons

Limited Customization: OneCause's customization options may not be extensive enough to meet the unique branding and workflow needs of some organizations, potentially leading to a generic look and feel for fundraising campaigns.
Reporting Challenges: Generating specific reports or extracting data in desired formats can be cumbersome, potentially hindering data analysis and informed decision-making for fundraising strategies.
Learning Curve: The platform's interface and features may require a significant investment of time and effort to master, potentially posing challenges for users with limited technical expertise or those seeking a more intuitive experience.

Researcher's Summary:

OneCause has been making waves in the nonprofit sector, but is it all smooth sailing? Users rave about its user-friendly interface and comprehensive features, making it a one-stop shop for managing all things fundraising, from online donations and event planning to donor management. It's like having a Swiss Army knife for your fundraising needs! However, some users find the platform's customization options a bit rigid and have expressed concerns about customer support responsiveness. Think of it as a well-stocked toolbox – it has everything you need, but you might need some extra help figuring out how to use all the tools. What truly sets OneCause apart is its focus on innovation, constantly evolving to meet the changing needs of nonprofits. They're like the tech-savvy friend who always knows the latest gadgets! Despite minor drawbacks, OneCause is a top pick for organizations of all sizes looking to streamline their fundraising efforts. It's particularly beneficial for those who value a user-friendly experience and a wide range of features, even if they're not tech wizards. So, if you're ready to take your fundraising to the next level, OneCause might just be the answer you've been searching for!

Key Features

Mobile Bidding and Auctions: Offers paperless bidding that allows bidding at any time, anywhere. Silent auctions, live auctions and online auctions can all be hosted and managed.
Events and Ticketing: Simplifies event fundraising campaigns with a dedicated dashboard and custom event setup, helping ease administrative tasks.
Peer-to-Peer: Acquire, motivate and empower new supporters and encourage existing supporters to raise more funds through rewards, recognition and better tools.
Virtual Fundraising: It’s designed to manage virtual events and campaigns, which help raise funds remotely from individuals interested in the cause. Also allows hosting a range of events to cater to different audiences.
Online Giving: Helps engage donors by offering free-standing landing pages, embedded forms, gamification participation, customized donation forms, tribute and memorial giving, and secure payment processing that’s SSL/PCI compliant.
SmartPay: Facilitates easy payment anytime, anywhere and also supports online fundraising and mobile bidding. Provides onsite ticketing, purchases, instant sales and donations.

Limitations

At the time of this review, these are the limitations according to user feedback:

Doesn’t offer complete social media sharing functionality.
Auction capabilities aren’t user-friendly.
Uploading media needs HTML implementation.

Suite Support

A dedicated support team provides live support through the subscription system via call, chat or email, 12 hours a day, from Monday to Friday. BidPal and Peer-to-Peer users can log in with user credentials.

Email: [email protected].

Phone: 888.418.0983.

Training: The website’s resources section offers various training materials such as blogs, webinars, guides, ebooks and more.

Tickets: The contact us page offers a form that can be used out to reach the team.