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#8

HCSS is ranked #8 in the Construction Dispatching Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

HCSS Benefits and Insights

Why use HCSS?

Key differentiators & advantages of HCSS

  • Refund Policy: Unsatisfied users can claim refunds under its 12-month money-back guarantee policy. 
  • Mobile-Friendly: Allows users to access project data and manage tasks from anywhere at any time. 
  • Integration: Seamlessly integrate project data across different platforms with Oracle and Microsoft applications. 
  • Visual Dashboard: Quickly review and approve submitted time cards, manage alerts and close work orders using Equipment360 Manager Dashboard. 
  • Error Free Calculations: Perform accurate calculations by using calculation routines to calculate quantities, costs, production rates and risk factors. 
  • Multi-Lingual: Enable French, Portuguese and Spanish workers to engage in job-site communication using HCSS MyField multilingual device settings. 

Industry Expertise

HCSS software solutions cater to more than 4,000 construction companies in North America. It is used by owners and executives to stay competitive, improve ROI and provide a safer work environment for their employees. It serves various construction projects like airports, bridges, concrete, dams, earthwork, infrastructure, marine, environmental, highway, paving, pipeline, power, railroad, site work, trenching, trucking, underground and wastewater.

HCSS Reviews

Average customer reviews & user sentiment summary for HCSS:

User satisfaction level icon: excellent

156 reviews

92%

of users would recommend this product

Key Features

  • Estimation and Bidding: Software used — HeavyBid. 
    • Calculations and Assemblies: Perform complex calculations and build items using assemblies to select items needed for an estimate while saving information in notes. 
    • Quote Management: Conduct quote comparisons, identify advantageous pricing and update the estimate. 
    • Import DOT Data: Reduce time spent building estimates by importing data from DOT websites. 
    • Bid Summary: Improve productivity and save time by reusing work from past estimates. When copied into a new estimate, costs are updated to current rates. 
    • Bi-directional Interface: Import from Primavera or Microsoft Project to HeavyBid, where data can be reviewed to meet requirements then re-exported. 
  • Project Management: Software used — HeavyJob, Safety, Dispatcher, Plans, Quality, and MyField. 
    • Time Cards: Help foreman and supers save time by copying previous data into time cards. Eliminate the hassles of filling paper time cards. 
    • Job Hazard Analysis: Perform JHA to reduce safety risks. Users can use the available templates or can create JHA from scratch. 
    • Digital Magnet Board: Manage scheduling of crews, equipment and rentals with point-and-click functionality. 
    • Annotations and Calculations: Perform quick calculations onsite to measure the depths, areas, volume, duration and material requirements needed for project completion. 
    • Quality Inspection Reports: Identify and assign corrective actions to concerned staff. Monitor its status electronically until it’s resolved. 
    • Maintenance Request: Identify and assign corrective actions to concerned staff. Monitor its status electronically until it’s resolved. 
  • Fleet Management: Software used — Equipment360, Telematics, FuelerPlus and Trucking. 
    • Asset Management: Analyze equipment utilization, remaining equipment life and the cost of maintaining assets. 
    • Work Order: Create and assign detailed work orders in two clicks to track equipment history, cost and performance. 
    • Alerts: Displays alerts that the system generates, including theft, unauthorized use, speeding, driver behavior, fault codes and fuel loss. Send these alerts to a customized list of people by voice call, text or email. 
    • OEM Link: Avoid manual manipulation of data and receive OEM data directly from John Deere, CAT, Volvo and Komatsu. 
    • Patented Bluetooth Technology: Detects entry and exit of trucks into plants and job sites with IBeacon automation. Loadbot is a compact device used to read the bluetooth beacon stuck on truck windshields. 
    • Ticket Writer App: Allow onsite workers to log loads and times using the Ticket Writer mobile app. Command-Alkon scale integration automatically fills information such as cost code, material, quantity and scale ticket number. 
    • Driver App: Allow drivers to log all of their tasks and times throughout the day. Drivers can log all their loads, dumps, material quantities, and internal drivers can charge them to the proper cost code. 
  • Cloud Hosting: Provide users with remote access to applications and data. Data is secured and protected from cyber threats. HCSS data centres are ISO 27001, SSAE16/SOC compliant. 
  • API Portal: Create custom integrations to share data between HCSS and other applications. Develop custom web or mobile apps to add even more functionality to your products. 
  • Data Warehouse Solution: Analyze insights with construction analytics software and data reporting solutions. Custom-made dashboards can help analyze trends and make better decisions. 

Limitations

Some of the product limitations include:

  •  Not all reports are compatible with Excel. 
  •  Not user-friendly and can be difficult to use. 
  •  Doesn’t offer a free trial of its software suite. 
  •  Doesn’t support on screen takeoff to HeavyBid without additional manual input. 

Suite Support

HCSS provides 24/7 instant support for 365 days in three rings or less. It conducts monthly support webinars to ensure that the most relevant topics about the software are covered. Users can submit and vote on product suggestions, subscribe to status updates and interact with product managers directly through the Product Idea Portal.

mail_outlineEmail: [email protected].
phonePhone: Main Support (1-800-444-3196); Fleet Support (1-855-231-7877).
schoolTraining: HCSS provides an online learning environment through HCCS Academy where users can access training courses that includes software features, processes and shortcuts. It offers classroom training for HeavyBid software at paid cost.
local_offerTickets: Users can submit their queries by filling the contact form. Customers can log a support case after logging into the HCSS community portal.

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