Forethought.ai Reviews & Pricing

Key Features

• Activity Dashboard
• Alerts / Escalation
• Asset Tracking
• Automated Routing
• Availability Management
• Change Management
• Chatbot
• Code-free Development
• Configuration Management
• Contextual Guidance
• Contract/License Management
• CRM
• Customer Database
• Customizable Branding
• Email Management
• For Developers
• For eCommerce
• For Healthcare
• For Sales Teams/Organizations
• Incident Management
• Intent Recognition
• Interaction Tracking
• Inventory Management
• Knowledge Base Management
• Live Chat
• Macros/Templated Responses
• Multi-Channel Communication
• Multi-Language
• Pre-Configured Bot
• Predictive Analytics
• Prioritization
• Problem Management
• Process/Workflow Automation
• Project Management
• Queue Management
• Real-Time Chat
• Release Management
• Remote Access/Control
• Reporting/Analytics
• Self Service Portal
• Sentiment Analysis
• Service Level Agreement (SLA) Management
• Social Media Integration
• Speech Recognition
• Speech Synthesis
• Third Party Integrations
• Ticket Management
• Virtual Personal Assistant (VPA)
• Workflow Configuration