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What is Gist?

Gist is a rising software platform that ranks 129 among all Help Desk Software according to our research analysts and 136 crowd-sourced reviews from 1 source. Starting from $0, Gist is priced initially at no cost and commonly offers a free trial. Gist can be deployed in the cloud. Similar alternatives to Gist include Milldesk, Serial Port Redirector and Tender Support.
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#129

Gist is ranked #129 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Gist Pricing

Based on our most recent analysis, Gist pricing starts at $0.

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Starting From
$0
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Gist is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Gist:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Gist Reviews

Average customer reviews & user sentiment summary for Gist:

User satisfaction level icon: excellent

136 reviews

95%

of users would recommend this product

Gist has a 'excellent' User Satisfaction Rating of 95% when considering 136 user reviews from 1 recognized software review sites.

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Automated Routing
  • Cataloging/Categorization
  • Collaboration Tools
  • Content Management
  • Customer Database
  • Customizable Branding
  • Decision Support
  • Discussions / Forums
  • Email Management
  • Full Text Search
  • Interaction Tracking
  • Knowledge Base Management
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Prioritization
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration
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