What is Matrix42?

Matrix42 is a unique software system that ranks 104 among all Help Desk Software according to our research analysts. Matrix42 is most advisable for mid-to-large-sized businesses. Matrix42 can be deployed in the cloud and on-premise and is accessible from a limited number of platforms including Windows and Linux devices. Similar alternatives to Matrix42 include Milldesk, Wavity and FuseDesk.

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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Matrix42 Pricing

Based on our most recent analysis, Matrix42 pricing starts in the range of $10 or less.

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Starting From: Still gathering data
Pricing Model: Still gathering data
Free Trial: Yes, Request for Free

Training Resources

Matrix42 is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Matrix42:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Key Features

Activity Dashboard
Alerts / Escalation
Asset Tracking
Audit Management
Automated Routing
Availability Management
Change Management
Compliance Tracking
Configuration Management
Contract/License Management
Cost Tracking
Customer Database
Customizable Branding
Data Visualization
Device Auto Discovery
Email Management
Impact Management
Incident Management
Interaction Tracking
Inventory Management
IT Asset Management
Knowledge Base Management
License Management
Macros/Templated Responses
Maintenance Management
Multi-Channel Communication
Performance Monitoring
Prioritization
Problem Management
Procurement Management
Project Management
Real-Time Chat
Relationship Mapping
Release Management
Remote Access/Control
Reporting/Analytics
Requisition Management
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Supplier Management
Third Party Integrations
Ticket Management
Workflow Configuration

Matrix42 Reviews & Pricing

What is Matrix42?

#104

Matrix42 Pricing

Training Resources

Support

Key Features

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