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What is Milldesk?

Milldesk is an up-and-coming software tool that ranks 150 among all Help Desk Software according to our research analysts and 5 crowd-sourced reviews from 1 source. Starting from $19, Milldesk is priced for those with smaller budgets, has offered a free trial in the past and is most applicable for any sized business. Milldesk can be deployed in the cloud and on-premise and is accessible from a few platforms including Windows devices. Similar alternatives to Milldesk include Wavity, FuseDesk and ThinkOwl.
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#150

Milldesk is ranked #150 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Milldesk Pricing

Based on our most recent analysis, Milldesk pricing starts at $19.

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Starting From
$19
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Milldesk is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Milldesk:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Milldesk Reviews

Average customer reviews & user sentiment summary for Milldesk:

User satisfaction level icon: excellent

5 reviews

96%

of users would recommend this product

Milldesk has a 'excellent' User Satisfaction Rating of 96% when considering 5 user reviews from 1 recognized software review sites.

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Analytics
  • Asset Tracking
  • Automated Routing
  • Availability Management
  • Cataloging/Categorization
  • Change Management
  • CMDB
  • Collaboration Tools
  • Configuration Management
  • Content Management
  • Contract/License Management
  • Customer Database
  • Customer Support
  • Customizable Branding
  • Decision Support
  • Discussions / Forums
  • Email Management
  • Full Text Search
  • Incident Management
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Communication
  • Prioritization
  • Problem Management
  • Procurement Management
  • Project Management
  • Real-Time Chat
  • Release Management
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Third Party Integrations
  • Ticket Management
  • Workflow Configuration
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