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What is SupportBee?

SupportBee is an up-and-coming solution that ranks 110 among all Help Desk Software according to our research analysts and 26 crowd-sourced reviews from 1 source. Starting from $13, SupportBee is priced cost-effectively, commonly offers a free trial and is most advisable for all business sizes. SupportBee can be deployed online. Similar alternatives to SupportBee include Milldesk, Serial Port Redirector and Wavity.
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#110

SupportBee is ranked #110 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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SupportBee Pricing

Based on our most recent analysis, SupportBee pricing starts at $13.

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Starting From
$13
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

SupportBee is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SupportBee:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SupportBee Reviews

Average customer reviews & user sentiment summary for SupportBee:

User satisfaction level icon: great

26 reviews

86%

of users would recommend this product

SupportBee has a 'great' User Satisfaction Rating of 86% when considering 26 user reviews from 1 recognized software review sites.

Key Features

  • Activity Dashboard
  • Alerts / Escalation
  • Appointment Management
  • Automated Routing
  • Call Center Management
  • Chatbot
  • CRM
  • Customer Database
  • Customizable Branding
  • Email Management
  • Interaction Tracking
  • Inventory Management
  • Knowledge Base Management
  • Live Chat
  • Macros/Templated Responses
  • Multi-Channel Communication
  • Performance Metrics
  • Prioritization
  • Queue Management
  • Real-Time Chat
  • Remote Access/Control
  • Reporting/Analytics
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Ticket Management
  • Virtual Assistant
  • Workflow Configuration
  • Workflow Management
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