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What is ViiBE?

ViiBE is an up-and-coming platform that ranks 135 among all Help Desk Software according to our research analysts. ViiBE is most applicable for smaller companies of 100 employees or less. ViiBE can be deployed in the cloud and on-premise and is accessible from a limited number of platforms including Windows devices. Similar alternatives to ViiBE include Milldesk, Wavity and FuseDesk.
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#135

ViiBE is ranked #135 in the Help Desk Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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ViiBE Pricing

Based on our most recent analysis, ViiBE pricing starts in the range of $10 or less.

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Starting From
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Pricing Model
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Free Trial
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Training Resources

ViiBE is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ViiBE:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Key Features

  • Access Controls/Permissions
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Automated Routing
  • Call Center Management
  • Chat/Messaging
  • Client Portal
  • CRM
  • Customer Database
  • Customer History
  • Customizable Branding
  • Data Import/Export
  • Document Storage
  • Email Templates
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Multi-Channel Communication
  • Performance Metrics
  • Real Time Notifications
  • Real-Time Chat
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Support Ticket Management
  • Support Ticket Tracking
  • Third Party Integrations
  • Ticket Management
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