Training Resources

ContinuLink is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ContinuLink:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ContinuLink Benefits and Insights

Why use ContinuLink?

Key differentiators & advantages of ContinuLink

Leverage Robust Scheduling: Maximize organizational revenue using robust scheduling and staffing capabilities. Improve staff efficiency, maximize shift authorizations by filling open shifts and reduce employee turnover. Streamline the scheduling process by improving staff utilization and minimizing overtime costs.
Optimize Interoperability: Increase growth opportunities with secure company information sharing. Allow seamless communication from one place to facilitate hassle-free communication while improving processes and workflows. Protect data reliability and integrity.
Safeguard Compliances: Stay compliant with state and federal guidelines on information privacy, patient safety and billing practices. Automate compliance processes with real-time regulatory and payer requirements. Ensure care plan adherence while documenting physician orders.
Streamline Billing: Increase growth opportunities by supporting multiple payers and payer mixes. Simplify complex processes and structures with automation while boosting claim acceptances. Eliminate costly errors and ensure billing accuracy.
Improve Accessibility: Consolidate all clinical, operational and financial processes in one place. Handle multiple business components, including staffing, private duty, waiver programs and more.

Industry Expertise

ContinuLink provides solutions to industries like hospitals and facilities operating in the healthcare space, including pediatrics, hospice, private duty centers and more.

ContinuLink Reviews

Average customer reviews & user sentiment summary for ContinuLink:

114 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ContinuLink reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Functionality: The system is easy-to-use, shortens reimbursement cycles and maximizes cash flows, said 85% of reviewers who mentioned the product’s functionality.
Compliance: Approximately 88% of users noted that the product follows regulatory compliances for all payer authorizations and orders.
Reporting: The solution generates customized reports that provide in-depth insights into business operations, said 81% of users who mentioned reports.

Cons

Set-Up: The system is overwhelming to set up initially with too many bells and whistles, noted 85% of reviewers who mentioned installation.
Interface: Nearly 86% of users said that the application’s interface is challenging to navigate initially.
Mobile App: The system’s mobile app offers limited functionalities in terms of navigation and issuing alerts, according to 77% of reviewers who talked about the mobile app.

Researcher's Summary:

ContinuLink is an easy-to-use solution that streamlines patient scheduling, billing and payroll. The customizable solution helps practices follow state and federal regulatory compliances for all payer authorizations and orders. However, the application is prone to lag and glitches, is challenging to set up initially and offers limited capabilities in its mobile app.

Key Features

Point-of-Care: Access clinician schedules, assessment checklists, client lists, task lists and diagnosis and medication lists. Get the entire patient list in a single document. Use any Android or iOS device to access clinical edge point-of-care.
Electronic Billing: Manage claims processes, including multiple players and tiers. Improve cash flow by eliminating manual processes and errors while getting paid faster.
Financial Management: Manage receivables and collections in real time. Integrate with popular third-party modules to complete payroll processes. Access reports for in-depth insights into clinical processes, scheduling, billing and payroll.
Scheduling: Match patients with caregiver attributes like geographical location, skills and more. Manage compliance with visual schedule notifications and real-time monitoring. Manage shift differentials and overtime while streamlining route planning.
Accessibility: Alternate between online and offline access according to internet availability. Synchronize offline work while accessing critical clinician forms without an internet connection.
Electronic Visit Verification: Streamline scheduling and enhance the caregiver experience while improving documentation efficiency and accuracy through an integrated EVV module. Let caregivers submit crucial information while accessing care plans. Receive notifications to resolve issues in real time.
Staffing: Manage staffing with candidate monitoring, invoicing, scheduling and integrating with popular accounting and payroll modules. Manage documentation while gaining access to a facility web portal.
Telephony Visit Verification: Allow caregivers to use client phones while verifying homecare visit locations. Submit crucial information like visit date and time-in and out. Let caregivers view upcoming visits while getting no-show reminders.
Portals: Facilitate communication between clients, doctors and staff through employee, family and physician portals. Let primary physicians, visiting staff and clients communicate via an integrated email module.

Limitations

This product has the following limitations as of the writing of this review:

Caregiver and client shifts are difficult to navigate.
Overwhelming to use initially with multiple options.
Prone to lag and glitches.
The general ledger module is complex.

Suite Support

Email: Not listed.

Phone: (866) 802-7704.

Training: Their site features webinars.

Tickets: Users can submit tickets through their site.

ContinuLink Reviews & Pricing

What is ContinuLink?

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