CradleMRx Reviews & Pricing
by Cradle Solution | Founded 2006, Houston, TX
Categories:
What is CradleMRx?
Industry Specialties: Healthcare, home care and private agencies
CradleMRx is a comprehensive home care solution that offers point-of-care data entry and management to meet specialized caregiver and client needs. It offers capabilities like payroll management, electronic billing, reporting, clinician forms and personal license tracking.
It improves care delivery through a secure messaging module and up-to-date medication profile function that stores drug interaction information. Administrators can assign tasks to clinicians using the scheduling module while documenting patient information like vital signs and visit notes and validating claims.
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CradleMRx Pricing
Based on our most recent analysis, CradleMRx pricing starts at $249 (Monthly).
- Price
- $$$$$
- Starting From
- $249
- Pricing Model
- Monthly
- Free Trial
- No
Training Resources
CradleMRx is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for CradleMRx:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
CradleMRx Benefits and Insights
Why use CradleMRx?
Key differentiators & advantages of CradleMRx
- Optimized Caregiver Management: Assign tasks to caregivers based on location, skillset and shift preferences. Streamline patient care with access to in-app medication profiles and care plans.
- Improved Accuracy: Minimize errors by documenting visit details, medications administered and patient observations electronically at the point of care.
- Enhanced Compliance: Ensure personal licenses are in order using automated alerts for expiring caregiver certifications. Communicate internally via HIPAA-compliant messaging to meet PHI regulations.
- Faster Reimbursements: Save time by automating invoice generation and claims submissions. Minimize claims rejections with electronic data entry and authorization management.
Industry Expertise
CradleMRx is suited to healthcare professionals and registered nurses in private home care agencies and managed care organizations.
CradleMRx Reviews
Based on our most recent analysis, CradleMRx reviews indicate a 'good' User Satisfaction Rating of 78% based on 14 user reviews from 2 recognized software review sites.
14 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of CradleMRx reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
CradleMRx is a comprehensive software suite designed to help home healthcare agencies optimize caregiver management, streamline data entry and automate processes. It helps users deliver care effectively with features like medication profiles and automated alerts for expiring caregiver certifications. Another perk is faster reimbursements through automated billing and claims management.
Users can access functionalities like secure messaging, clinician forms, OASIS authorization, claims management, billing and reporting tools. However, users found the user interface confusing and mandatory password changes potentially challenging.
Key Features
- MRxMail: Communicate with patients and healthcare providers using secure, HIPAA-compliant messaging.
- Medication Profiles: Access complete medication profiles in-app, including drug-to-drug interactions, from a database powered by DrugBank.
- Clinician Forms: Utilize clinician forms for OASIS-C, SN, PT, OT, ST, MSW and HHA to streamline documentation.
- Scheduling: Manage multi-disciplinary schedules in a single place. Schedule clinicians and caregivers based on specialties and patient requirements.
- Reporting: Generate custom reports to analyze data and identify actionable insights to drive quality patient care and improve financial stability.
- E-Signature: Collect patient signatures at the point of care. Require clinician signatures while providing care.
- HHCAHPS Exports: Review approved CAHPS vendors and export data files for HHCAHPS surveys.
- Customizable Access: Provide role-based access for individual staff members. Limit employees to on-premise operations or provide clinicians admittance from the field.
- Visit Management: Add skilled visit notes with details and vital signs, manage care plans and assign tasks to clinicians.
- OASIS Authorization: Auto-populate and validate relevant elements in the form using episode requirements, error correction and revalidation.
- Authorization Management: Obtain treatment authorizations from insurance companies prior to care delivery to limit unpaid claims.
- License Tracking: Monitor personnel licensure to track expiring credentials. Ensure clinicians are properly licensed to deliver care and meet state and federal requirements.
- Billing Manager: Manage patient insurance eligibility, claims submissions and remittances in one module. Automate claim validation, EDI generation and electronic file batching.
Approach to Common Home Health Challenges
- Claim Rejections: Ensure payer authorization prior to care delivery, use episode requirements to validate OASIS forms, and correct and revalidate claims using the billing manager.
- Extensive Paperwork: Create and access centralized, digital records. Streamline documentation by exporting HHCAHPS and using clinician forms for OASIS-C and other forms.
- Poor Compliance: Limit data breaches by setting up role-based user access and using HIPAA-compliant secure messaging.
- Caregiver Retention: Schedule caregivers according to shift preference, specialty and skill set. Vet caregiver licenses and alert staff when certifications expire.
Cost of Ownership
Frequently asked questions regarding CradleMRx pricing include:
Q: What is the upfront cost of CradleMRx?
A: The pricing for CradleMRx is not publicly available. However, its cost to your agency will likely depend on industry-standard considerations like organization size, implementation cost, customization and functionality.
Limitations
At the time of this review, these are the limitations according to user feedback:
- UX can be confusing.
- Mandatory password-changing requirements.
Demo Resources
- Live Chat Support: Communicate directly with customer support representatives during support hours.
- Webinars: Train staff by participating in weekly webinars and in-house events.
FAQs
Frequently asked questions regarding CradleMRx include:
Q: What is the contact number for CradleMRx?
A: (713) 776-8510.
Q: What customer support does CradleMRx offer?
A: Users can access live chat support from Monday to Friday from 9 a.m. to 7 p.m. EST, or submit a support ticket outside of these hours.
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