PointClickCare Reviews & Pricing

Key Features

• Scheduling: View all staff and patient schedules using a comprehensive and configurable scheduler and calendar. Make changes using a drag-and-drop tool to adjust appointments with extensive filtering capabilities.
• Automated Care Messaging: Update your patients and their family members about appointments, health reviews and time-sensitive information using push notifications. Automate manual communication outreach and send targeted messages to staff via email, voice messages and texts.
• Mobile App: Improve your staff’s efficiency by streamlining workflows with Companion, a mobile app that provides access to prioritized task lists, med pass and point of care documentation. Capture and bill unscheduled services remotely and share billing information to improve the accuracy of your documentation and invoicing.
• CRM: Streamline your admission processes, manage referral sources, track marketing campaigns using digital workflows and integration with referral partners. Access embedded reporting so you can focus on high-value sources.
• Document Management: Increase efficiency and compliance by electronically capturing all patient care documents and storing them in a centralized, secure location. Use automated tools to store and access documents. Streamline patient intake with auto-populated fields, templates and e-signatures. Access a dashboard with completion statuses and alerts when your patients’ documentation is complete or needs additional data.
• Eligibility Verification: Save time by checking patient insurance coverage electronically and in batches. Minimize the risks of non payments by identifying potential coverage gaps so you can proactively address them with patients and their family members. Maximize revenue with historical data to identify the ideal mix of patients, so you can screen and accept the most profitable patients.
• Medication Management: Manage all aspects of the medication lifecycle, including prescribing, dispensing, administration, and Med Pass monitoring with a single workflow. Integrate with pharmacies for streamlined electronic prescribing and refill requests.
• General Ledger/Account Payable: Streamline your accounting at the end of the fiscal year by managing financial transactions and reports internally and integrating accounts receivable and billing with the clinical module. Review financial performance using embedded reports for GL, AP, 1099 Processing, and bank reconciliation.

Approach to Common Challenges

• Inefficient Staff Management: Streamline administrative tasks with a mobile app that enables clinicians to access schedules, patient information, and documentation remotely, optimizing their time management. Automate care messaging and utilize electronic documentation, eliminating manual processes and allowing staff to focus on patient care.
• Complex Claims Management and Reimbursement Delays: Use batch eligibility verification, automated claims management, and integrated financial reporting within PointClickCare to reduce claim denials and accelerate reimbursements.
• Lengthy Administrative Tasks and Paper Documents: Optimize processes like medication management, point of care documentation and automated care messaging by digitizing workflows and input.
• Inefficient Patient Intake and Onboarding: Automate patient intake, use batch-checks for eligibility verification pre-admission, and digitize document management to streamline the onboarding process.

Cost of Ownership

Limitations

• Additional modules can bring up costs.
• Occasional lags.
• Slow customer support.

Demo Resources

• Online Community Platform: Get peer advice from current customers for tips, tricks and troubleshooting.
• Smartzone: Access online resources 24/7 for implementation training, orientation and staff refresher training.
• Customer Support Portal: Search help files and knowledge base articles for answers to your questions. Create a case if you can’t find the answer to your query.

FAQs