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#26

Sandata EVV is ranked #26 in the Home Health Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Sandata EVV Pricing

Based on our most recent analysis, Sandata EVV pricing starts in the range of $100 - $500.

Price
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Starting From
Undisclosed
Pricing Model
Still gathering data
Free Trial
No

Training Resources

Sandata EVV is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Sandata EVV:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Sandata EVV Benefits and Insights

Why use Sandata EVV?

Key differentiators & advantages of Sandata EVV

  • Enhanced Compliance: Verify visits using mobile, telephony or fixed device technologies in accordance with the 21st Century Cures Act mandate for electronic visit verification. Create user roles and assign security privileges to those roles. Deactivate user accounts for past employees, set a unified password and use biometric identification to keep sensitive information safe.
  • Improved Accuracy: Minimize mistakes made from per-based documentation and manual data entry with electronic entry at the point of care. Increase billing and claims accuracy using time stamps, GPS and visit details from the mobile app.
  • Increased Efficiency: Save time spent by caregivers on administrative tasks by recording visit details, accessing care plans and completing patient intakes via the mobile app. Streamline administrative workflows using automated processes for billing and payroll based on data from verified visits.
  • Optimized Billing: Validate claims by tracking visit statuses and viewing EVV data. Determine when to obtain replacement authorizations and minimize unpaid claims by viewing when payer authorizations expire and reviewing members without authorization.
  • Improved Decision-Making: Access real-time data on completed visits, allowing for better oversight and management of caregiver activities. Ensure clients receive optimal care by tracking visit trends, identifying potential issues and optimizing client care plans.

Industry Expertise

Sandata EVV is designed for home health care agencies, managed care organizations and state payer programs.

Synopsis of User Ratings and Reviews

Based on an aggregate of Sandata EVV reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Greater Efficiency: Automated scheduling and task management, electronic point-of-care clinical data entry and flexible EVV technologies increase caregiver efficiency.
  • Better Care Delivery: Caregivers can access patient data, care plans and EMAR information remotely and log assigned tasks to improve accountability.
  • Optimized Cash Flow: Claims management features allow users to partner with clearinghouses, manage authorizations, and minimize coding errors and rejections.

Cons

  • High Costs: Software implementation, licensing fees and customer support can be too expensive for smaller agencies.
  • Complicated Integration: EMR and EHR integration for legacy systems may require third-party assistance.
  • Steep Learning Curve: Caregivers and administrative staff will need training to avoid missteps in data input and task management.

Researcher's Summary:

Sandata EVV is a comprehensive EVV system suited to agencies of all sizes. Its three verification technologies — the mobile app, telephony and FOB — offer users flexibility and ensure compliance with the 21st Century Cures Act. Users can increase efficiency by electronically recording information on clients, caregivers and home visits and accessing that data remotely via a mobile app.

EVV-validated claims and authorization management minimize rejections and improve cash flows. It is HIPAA compliant and has stringent security measures including necessitated logins, fingerprint verification and unified passwords.

As the state-mandated EVV vendor for some states, users may find Sandata EVV subsidized and affordable. However, users report difficulties using the mobile app and occasional system lags.

Key Features

  • Multiple Verification Options: Increase flexibility and accuracy of visit documentation by capturing details electronically via three technologies. Caters to different preferences and scenarios using the following options:
    • Mobile App Verification: Use visit timestamps and GPS locations captured via a smartphone app during client visits.
    • Telephone Visit Verification (TVV): Call a toll-free number and feed information to an automated phone system to verify visits.
    • Fixed Visit Verification (FVV): Install a fixed device at client homes that provides a six-digit code signifying the start or end of a visit. Validate codes via telephony.
  • Dashboard: Identify and manage exceptions for the current day by using alert tiles to view real-time updates on unscheduled visits, no-shows, and unknown clients and employees.
  • Client and Employee Profiles: Create and save unique client profiles using data from a payer interface or inputting details like their full name, Medicaid ID, Social Security number, emergency contact, payer information and client ID. Associate visits with employees by creating employee profiles validated by Social Security numbers.
  • Authorization Management: Ensure services provided are authorized by payers by filtering expired authorizations, searching for authorization status and viewing the maximum hours allocated against verified visits.
  • Visit Details: Create calls for field visits using the scheduling to access information on visit lengths, EVV verification, exceptions, tasks ,and billed and paid hours.
  • Reporting and Analytics: Analyze data on clients, caregivers and visit details by generating reports for daily data, billing, alerts, authorizations and system activity. Filter reports by date range or select parameters unique to each report type.
  • Electronic Signatures: Confirm client visits using a digitally written signature or voice recording.
  • Plan of Care: Ensure proper delivery of care by creating and managing care plans with information on tasks to complete for each client within a certain time frame. Compare scheduled versus completed tasks, add comments and view services.

Approach to Common Home Health Challenges

  • Inefficient Processes: Eliminate manual data processes using centralized, electronic records for patient information, employee profiles and visit details. Automate billing, scheduling and payroll.
  • Poor User Security: Prevent data breaches with biometric identification, unified passwords and defined user roles.
  • Claim Rejections: Verify client visits using mobile, telephony or fixed-device verification. Minimize visits not covered by insurance with authorization management to track expired authorizations and exceptions.

Cost of Ownership

Frequently asked questions regarding Sandata EVV pricing include:

Q: What is the total cost of Sandata EVV?
A: Currently, Sandata EVV’s pricing is not publicly available. It’s best to reach out to a company representative for an accurate cost estimate.


Q: Is Sandata EVV cheaper because it is my state-sponsored EVV?
A: Sandata EVV may be subsidized in some states if it is the state-sponsored EVV. Please check with the health coverage program for your state.

Limitations

At the time of this review, these are the limitations according to user feedback:

  • Frequent app log outs.
  • Slow loading times on occasion.

Demo Resources

  • Knowledge Center: Access a client library to help with frequently asked questions and product guidance.
  • Chatbots: Ask EVV Eddie questions to access insights on integration, customer support and state payers.

FAQs

Frequently asked questions regarding Sandata EVV include:

Q: What states use Sandata EVV as the state-provided solution?
A: Arizona, Colorado, Connecticut, Delaware, Hawaii, Indiana, Maine, Mississippi, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Vermont, Washington D.C. and Wisconsin use Sandata EVV as their state-provided EVV vendor. Contact your State’s Medicaid representative for more information.
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