Infor HMS Reviews & Pricing

Key Features

• Property Overview: Create guest profiles, track preferences, history and merge guest data across brands, properties and reservations. Enable mobile check-ins and check-outs, hotel room key access and contactless processes. Improve the guest experience with centralized housekeeping and concierge task management.  
• Revenue Management: Optimize pricing and restrictions to maximize revenue. Forecast the demand for different room types and categories using AI algorithms. View occupancy, room and total revenue. Generate statistics and predictions for future dates and modify prices. 
• Sales and Catering Event Handling: Streamline event booking process with customizations for every step. Scale with the expansion of the event. Manage everything from single-night family conventions to industry conventions. Avoid errors with automated tasks and reminders — leverage financial reporting and guest histories to measure performance, profitability and satisfaction. 
• Table Management: Manage seating arrangement with intuitive and dynamic floor plans for various spaces. Consolidate lists from online, call-ahead and walk-in bookings. View party size, special requests, notes and more. Predict wait-time and use automated adjustments for overstays, no-shows and early leaving. Track service, active covers, total covers and bus-to-clear times. 
• Automated Pricing: Maximize revenue through data-driven price settings. Maintain agile and competitive pricing according to ratings, regions and market segments. Manage rates on all channels simultaneously. 
• Point-of-Sale: Increase guest satisfaction with configurable on-location kiosks, self-service orders and an easy user interface. Standardize menus, combos, items and pricing across locations. Integrate the mobile ordering component with delivery applications. 
• Finance Management: Transfer fixed asset transactions to a unified ledger and view profit, loss and balance sheet accounts. Track inventory movement from warehouses, reduce cost by controlling purchases, manage sales and access all documents associated with them. 

Suite Support