Categories:

#2

Quore is ranked #2 in the CRS System Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Quore Pricing

Based on our most recent analysis, Quore pricing starts at $135 (Monthly).

Price
$
$
$
$
$
i
Starting From
$135
Pricing Model
Monthly
Free Trial
No

Training Resources

Quore is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Quore:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Quore Benefits and Insights

Why use Quore?

Key differentiators & advantages of Quore

  • Better Guest Experience: Provide guests a self-service experience from booking to check out. Ensure proactive request resolutions by tracking guest journeys and setting reminders. 
  • Extend Asset Lifecycles: Issue work orders, track asset readings and use the inventory trend analysis engine for preventive maintenance. 
  • Centralized Communications: Chat with guests, staff and managers using a unified platform. Share documents, to-do lists, DMs and memos across multiple teams and properties. 
  • Simplified Housekeeping: Perform virtual inspections, assign tasks and track progress with real-time notifications. Offers deep clean tracking, lost and found item tracking and a centralized view of room notices. 
  • Streamlined Operations: Keep track of payments, bookings, room status, staff attendance, asset lifecycles and guest journeys from a centralized dashboard. Automate recurring tasks like calendar syncing, rent collection, invoicing and more. 
  • Quick Reporting: Generate reports on multiple properties with a few clicks using a templates library. 
  • Increased Mobility: Access the platform from anywhere and allow staff to continue operations from remote locations with a native mobile app. 

Industry Expertise

Serves hotel management businesses of all sizes.

Quore Reviews

Average customer reviews & user sentiment summary for Quore:

User satisfaction level icon: excellent

27 reviews

91%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Quore reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Operations: Quore helps hotels manage tasks and communication more efficiently, reducing the need for multiple systems and improving overall workflow.
  • Improved Guest Experience: By centralizing guest requests and feedback, Quore allows hotels to respond quickly and proactively, enhancing guest satisfaction.
  • Data-Driven Insights: Quore provides valuable data on guest preferences and operational performance, enabling hotels to make informed decisions and optimize their services.
  • Enhanced Team Collaboration: Quore facilitates seamless communication and collaboration among hotel staff, improving team efficiency and productivity.

Cons

  • Limited Integrations: Quore doesn't integrate with many popular hotel management systems, forcing users to manually input data or rely on workarounds.
  • Steep Learning Curve: The platform's interface can be complex and overwhelming for new users, requiring significant time and effort to master.
  • Lack of Customization: Quore's limited customization options can make it difficult to tailor the platform to specific hotel needs, leading to inefficiencies.
  • Customer Support Issues: Some users have reported slow response times and difficulty getting help from Quore's customer support team.

Researcher's Summary:

Is Quore truly at the "core" of efficient hotel operations, or is it just another suite hoping to check in? User reviews from the past year paint a somewhat mixed picture. While many appreciate Quore's comprehensive approach to managing hotel tasks, some have voiced concerns about its complexity and occasional glitches.

Fans of the software rave about its ability to streamline communication between departments, citing the example of maintenance requests being automatically routed to the appropriate staff member. This, they say, reduces response times and improves accountability. However, several users have pointed out that the sheer number of features can be overwhelming, especially for smaller hotels with limited staff. The learning curve is steep, and training new employees on the system can be time-consuming. Another sticking point is the occasional bug or system slowdown, which can disrupt operations, particularly during peak hours.

What sets Quore apart, according to users, is its focus on data-driven insights. The platform provides detailed reports on everything from guest requests to staff productivity, allowing managers to identify areas for improvement. This granular level of analysis is invaluable for optimizing operations and boosting profitability. However, some users have expressed a desire for more customization options within the reporting dashboard.

Overall, Quore seems best suited for larger hotels or hotel groups with dedicated staff and a strong technological infrastructure. Its comprehensive feature set and data-driven approach can be a game-changer for those willing to invest the time and resources to fully utilize its capabilities. However, smaller hotels with limited budgets and staff may find it overwhelming and expensive.

Key Features

  • Property Management: Track the condition, brand, model and warranty of inventories and hotel assets. Ensure availability of adequate staff with an attendance tracking system that allows recording of employee’s time-off, vacation and sick days. 
  • Appliance Readings: Maintain and record boiler, pool chemical and meter readings electronically to prevent unforeseen mishaps. Customize checklists and preventive maintenance for operational compliance. 
  • Cloud Deployment: Streamline overall functionality from anywhere with a cloud-based platform powered by Amazon Web Services. Offers mobile applications for Android and iOS devices. 
  • Guest Services: Share and maintain an e-log book to store vital information ranging from check-ins, check-outs, wake-up calls to cash counts and ADA compliances. Ensure robust fulfillment of guest requests and complaints. 
  • Multilingual Interface: Enabled with 22 languages to help guests from diverse backgrounds communicate easily. 
  • Room Maintenance: Schedule and manage room cleanings, guestroom inspections and room status. Track lost and found items through its intuitive database. Prioritize tasks using the task management and tracking software. 
  • Real-Time Data Analysis: With an immersive property management dashboard, get property overviews, track average response time and guest satisfaction. Compare data and forecast sales to increase revenue. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  The mobile app is prone to glitches. 
  •  Limited reporting capabilities. 

Suite Support

mail_outlineEmail:[email protected]
phonePhone: (877) 974-977 and +44 8000 489217.
schoolTraining: Login to the user account to access training materials.
local_offerTickets: Not available.
Your review has been submitted
and should be visible within 24 hours.
Your review

Rate the product