Deltek HCM Reviews & Pricing

by Deltek | Founded 1983, Herndon, VA

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Overview Pricing Benefits Reviews Features

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What is Deltek HCM?

Industry Specialties: Serves all industries.

Deltek is a human capital management solution that aids in acquiring, training and developing staff. It helps automate expense reporting, manage HR, engage in performance management and professional development and more. Track, analyze and aid employees during the entire life cycle, starting with acquisition and recruiting, hiring and onboarding, and then ending with performance management and encouraging a culture of continuous learning. It comes with several specialized functions for specific industries. Generally speaking, it’s suitable for a workforce’s staffing and budgeting needs.

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User Sentiment

Based on 549 reviews:

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Deltek HCM Pricing

Based on our most recent analysis, Deltek HCM pricing starts at $10,000 (Annually).

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Starting From: $10,000
Pricing Model: Annually
Free Trial: Yes, Request for Free

Training Resources

Deltek HCM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Deltek HCM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Deltek HCM Benefits and Insights

Why use Deltek HCM?

Key differentiators & advantages of Deltek HCM

Find and Retain Top Talent: Streamline the staff acquisition process and improve retention efforts. Use the recruiting tools to make more informed hiring decisions and find better fits for the company culture. Employ a more efficient onboarding process to curb early turnover.
Better Engagement: Take a more active role in employee development by following important performance management metrics, soliciting and giving feedback before crucial project stages and providing learning materials at critical points in the workflow.
Greater Profitability: Using a comprehensive, automated HR management system that records key metrics and not only improves overall processes but leads to noticeable differences in the bottom line. Increase productivity, employee satisfaction and improve the quality of work.
More Secure: Store data in a secure cloud allowing for heightened security, controlled access to information and the flexibility to share data when and where it’s needed most. Centralize all information, eliminating the need for messy spreadsheets stored willy nilly in ways that are inaccessible to others and lost during employee turnover.

Industry Expertise

Deltek acquired the talent management solution HRsmart in 2015 and folded it into the company. It was called a vital industry player in various reports such as, “2020-2025 Global Time & Expense Software Market Report - Production And Consumption Professional Analysis (Impact Of COVID-19),” “Global Service-Centric Cloud ERP Solutions Software Market Professional Survey Research Report 2021-2028,” and, “Time Tracking Software Market 2021 Trend Analysis, Key End Users, Growth Opportunities, Leading Players, and 2028 Outlook.” Their clients span across industries such as accounting, architecture, advertising, aerospace, construction, CPA, defense, energy, engineering, gas, government contracting, IT consulting, management, nonprofit, marketing, oil and procurement.

Deltek HCM Reviews

Average customer reviews & user sentiment summary for Deltek HCM:

549 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Deltek HCM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Costpoint Works Well: Nearly 100% of users who reviewed the Costpoint feature were thrilled with its functionality.
Good Resource and Expense Management: Reviewers liked the resource management tools according to just under 90% of comments that talked about it.
Timer Saver: Over 80% of users who talked about the product’s efficiency said it saved them time.
Helpful for Project Management: In over 80% of comments that discussed the tool’s project management, reviewers were pleased with it.

Cons

Outdated: Nearly 100% of users who talked about its functionality compared to other solutions said it desperately needed updates.
Bare Bones Functionality: Reviewers felt it had only basic features and wasn’t as advanced as similar solutions in over 80% of comments discussing its functionality.
Clunky and Unintuitive UI: Just under 80% of users who discussed the UI felt it was clunky and hard to learn.
Mixed Reviews of Time Recording: Users who talked about the time recording had varied reactions with a near 50-50 split, saying it either worked well or underwhelmed.

Researcher's Summary:

Deltek handles recruiting and professional development functionalities. The most popular feature is Costpoint which provides time and expense tracking for government contractors. Overall, users were pleased with the resource tracking and project management and felt the software helped them become more efficient. Reviewers were more split when it came to its time tracking abilities, with half of them enjoying the features while the other half didn’t find them robust enough. However, when it came to the product’s overall functionality, users felt it was outdated and provided only basic capabilities. Many commented that it was in desperate need of an update and thought the system was unintuitive and difficult to learn. Deltek is a good solution for organizations that work with government contractors to keep track of expenses. Other workplaces should demo extensively to see if it’s the right fit for them.

Key Features

Talent Development: Improve the hiring process and staff outcomes with the staff development functions. Help with compliance, visibility and get rid of skill and competency gaps.

Acquisitions and Recruiting: Run constant drip campaigns to bring a steady influx of candidates. Reinforce relationships with existing candidates. Examine candidate profiles for details on their employment and ratings. Brand and build a consistent experience with a portal for possible hires. Leverage data and track KPIs, such as the cost and quality of each employee and billable hours of the hiring process. Get alerts to ensure users are completing onboarding, requisitions, reports and approvals at different stages in the process.
Performance Management: Send out feedback to help improve worker performance during projects. Seek out top performers with a 9-box rating system. Create succession planning lines by identifying possible future leaders. Motivate workers better through praise and feedback while identifying when they need help.
Learning: Close skill gaps, increase training effectiveness and track the workers who need certifications, instruction or security clearances to comply. Use courses from learning content provider Red Vector and create individualized learning plans for each employee. Build a company culture of continuous improvement and prepare workers for the next project with the necessary knowledge.
Compensation Management: Automate the processes of reviewing compensation and measure the necessary payments to keep workers motivated by giving them fair wages. Promote visibility and let HR see the budget and calculations. Generate letters for compensation and cut down on errors while reviewing salary.

Deltek Cloud: Create a flexible, private and secure database. Run processes more smoothly with increased uptime and reduced cost. Automate essential tasks and integrate the product into the existing technology stack.
Other Industry Applications: Provides expense management, finance tools, project management, review and approval processes, time reporting for architecture and engineering, IT, government contracting, manufacturing and more.
Costpoint: Tracks time and expenses for government contractors. Automate labor reporting and keep processes compliant. Allows employees to log time, send PTO or leave requests, approve timesheets, enter expenses and other tasks. Administrators can create reports and analyze labor and employee costs to budget correctly and optimize processes.

Limitations

At the time of this review, these are the limitations according to user feedback:

Difficult learning curve
Dated interface and functionality
Unintuitive UI

Suite Support

The vendor provides support by phone, email, and form on their contact page. They also offer blogs and case studies/customer testimonials for more general information. The company provides multiple support plans. They have a customer success manager to serve as a point of contact with the organization and manage the product lifecycle. Then, there’s the consulting team which helps with implementation and upgrades. A final support plan comes with special care that offers all other services and a single dedicated point of contact to coordinate everything and get users in touch with senior support analysts.

Email: Users can likely email support after subscribing. There’s no general-purpose support email listed on the site.

Phone: Call +1 (800) 456-2009.

Training: Users can get extensive product training from the learning platform, the Deltek Learning Zone.

Tickets: Presumably, users can create tickets through the portal or fill out the online form, but the website doesn’t give specifics.