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What is Namely?

Industry Specialties: Serves all industries

Namely is a comprehensive software solution designed to streamline HR management tasks, making it particularly well-suited for mid-sized companies seeking to manage their workforce efficiently. This platform stands out for its ability to integrate core HR functions, payroll, benefits administration, and talent management into a single, user-friendly interface. One of the key benefits of Namely is its emphasis on improving employee engagement and compliance, offering tools that facilitate a better workplace culture. Its popular features, such as customizable HR workflows and robust reporting capabilities, allow businesses to tailor the software to their specific needs, enhancing operational efficiency. When compared to similar products, users often highlight Namely's intuitive design and responsive customer support as significant advantages. Pricing for Namely typically follows a per-employee-per-month model, which allows for scalability and flexibility in budget planning, making it a cost-effective choice for companies looking to invest in a comprehensive HR management solution.
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#18

Namely is ranked #18 in the Direct Deposit Payroll Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Namely Pricing

Based on our most recent analysis, Namely pricing starts at $9 (Per Employee, Monthly).

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Starting From
$9
Pricing Model
Per Employee, Monthly
Free Trial
No

Training Resources

Namely is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Namely:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Namely Benefits and Insights

Why use Namely?

Key differentiators & advantages of Namely

  • Save Time: Automatically perform common actions, such as approving promotions or pay raises, with workflows. Eliminate the need to assign new users every time an employee leaves or changes positions via role-based approvals assigned to titles rather than individual employees. 
  • Organize Workflows: Create different workflows for different departments, teams and additional groups at company. 
  • Keep Everyone Informed: Stay updated on the latest company news with a central news feed that supports uploading images, GIFs and videos. 
  • Configure Employee Profiles: Choose which fields to include when setting up employee profiles. 
  • Build Org Charts: Set up org charts that show the relationship of every worker. Supports teams of any size, along with multiple leaders. Automatically updates when new hires join, using the relationships stored in the employee database. 
  • Track Events: Stay on top of important dates like holidays, legal deadlines and other events, as the calendar feature has critical dates already included. Download it as an ICS file to sync with an online calendar. Also includes monthly resources and tips on HR topics. 
  • Control Access: Manage access controls for data by assigning user roles and setting permissions so everyone can access the information they need without compromising sensitive data. 
  • Plug In Apps: Integrate with over 50 partner apps from eSignature and international payroll to office management and HR outsourcing. Includes TSheets, Litmos, OneLogin, G Suite, Adobe, Jobvite and Ameriflex. 

Industry Expertise

Namely targets mid-sized businesses, but organizations in nearly any industry can use it. With over 1,300 customers in more than 130 countries, it serves sectors such as manufacturing, retail, nonprofit, food and beverage, technology, and financial services.

Namely Reviews

Average customer reviews & user sentiment summary for Namely:

User satisfaction level icon: great

1299 reviews

81%

of users would recommend this product

Namely has a 'great' User Satisfaction Rating of 81% when considering 1299 user reviews from 6 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Namely reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Role-Based Access: Available with a single click, this feature allows users to view, add and update information anytime, according to 100% of reviews mentioning it.
  • Customization: It’s possible to customize almost all functions and operations, as noted by all reviews of customization.
  • User-Friendly: As per 80% reviews on this element, a user-friendly interface makes navigation easy.
  • Regular Updates: All reviews on updates indicated that Namely releases updates regularly to improve its functions and capabilities.
  • Comprehensive Solutions: All users referring to this aspect appreciated the end-to-end HCM capabilities for HR, payroll and benefits.

Cons

  • Time and Attendance: Adding manual data in the timesheets and attendance manager is a tedious task, according to 100% of reviews on this feature.
  • Customer Support: All reviews on this element indicated that support is slow and unresponsive.
  • Integration: There’s a lack of integration and communication between the payroll and HRIS modules, according to all reviews on integration.

Researcher's Summary:

Navigating the realm of HR software can feel like searching for a needle in a haystack, but Namely consistently emerges as a top contender, especially for mid-sized businesses. Users frequently highlight its user-friendly interface, affordability, and comprehensive features as standout qualities. Reviews often mention the intuitive design and ease of navigation, making it accessible even for those without extensive HR experience. The platform's affordability, without compromising on essential features, is another recurring theme in user feedback. Namely's wide range of features, encompassing payroll, benefits administration, talent management, and compliance tools, further solidifies its position as a versatile and valuable solution.

When compared to competitors like Deluxe, Namely's broader scope of features becomes evident. While Deluxe primarily focuses on payroll processing, Namely offers a more holistic approach to HR management. This distinction is crucial for businesses seeking a comprehensive solution that extends beyond basic payroll functions. Namely's emphasis on employee engagement and its intuitive self-service portal are also differentiating factors that resonate with users. The platform empowers employees to manage their own information, benefits, and time-off requests, fostering a sense of ownership and streamlining HR processes.

Considering its strengths and weaknesses, Namely appears to be an ideal fit for mid-sized businesses with 25 to 1,000 employees. Its scalability, comprehensive features, and focus on employee experience cater specifically to the needs of growing companies. Namely's ability to streamline HR processes, improve efficiency, and enhance employee engagement makes it a valuable asset for businesses looking to optimize their HR operations and cultivate a positive work environment.

Key Features

  • Payroll: Includes:
    • Regulatory compliance, employee access, prebuilt reports, and automatic generation and filing of 1094s and 1095s for ACA.
    • Benefits deduction calculations, so payroll numbers are always updated.
    • Automatic syncing with all HR data.
    • End-of-year reporting like W-2s and 1099s, including tax filing.
  • Time and Attendance: Enables:
    • Data transfer to the payroll module for accurate processing, with options for online time tracking. Offers physical clocks equipped with punch-in methods such as PIN, fingerprint and ID card.
    • Data summary views surrounding hourly workers with the admin dashboard, which shows and uses reports to drill into greater detail on different metrics.
    • Scheduling, managing overtime and performing mass editing actions.
  • Talent Management: Provides onboarding capabilities, eSignature, custom performance reviews, task tracking, configurable employee surveys, goal management, customizable automated review cycles and more. 
  • Benefits Administration: Includes health insurance, FSA and HSA options, life and disability insurance, 401(k), wellness programs, and more. Additional insurance coverage for pets and identity theft available as well. Namely Exchange automatically sends employee elections to Cigna. 
  • HR Analytics: Contains:
    • Metrics on diversity using factors like gender and age.
    • Pay gap analyses for gender and ethnicity, sorted by job level, department and other criteria.
    • Dashboard with KPIs such as trends for headcount, time off and attrition.
    • Custom reports to gain deeper insights and compare performance against industry benchmarks.
  • Mobile App: Available for iOS and Android, with geo-fencing for time management. Employees can request time off, while managers can receive notifications and view team PTO. 
  • Open API: Enables Namely to act as a system of record and facilitates single sign-on. Import data from other platforms, such as an applicant tracking system, learning management system or ERP. 

Limitations

These drawbacks, based on user feedback, are current at the time of this review:

  • Lacks features such as a native ATS and background check integration.
  • Mobile app doesn’t display employee names.
  • Multiple issues with time management features, such as data not syncing and time cards that are tedious to fill out.
  • Integration among Namely tools as well as with third-party apps needs improvement.

Suite Support

Managed services are available, providing admin for payroll, benefits and the actual software. HR guidance and templates, an employee service center, employment verification, tax registration and additional services are offered as well.

For general support, employees can contact their HR team for assistance with W-2s, pay stubs and other information. System admins can speak to their Namely contact.

mail_outlineEmail: Unavailable. However, online chat is available.
phonePhone: Information unavailable.
schoolTraining: Free resources are available on the blog. There’s also a robust developer site, which contains technical documentation on topics such as identity and access management, ERP, endpoints, and more. Also includes a community of HR leaders where users can ask questions and share knowledge.
local_offerTickets: Not mentioned.

Customers

  • WorkWave Software Tools
  • Life Is Good Software Tools
  • Wunderkind Software Tools
  • Vita Coco Software Tools
  • MacStadium Software Tools
  • The Channel Company Software Tools

Relevant Articles

Payroll Software Features Payroll Software Vendors Best Dressed List Namely vs. Zenefits Zenefits Competitors & Alternatives BambooHR Competitors & Alternatives

Testimonials

With Namely, you're going to save a lot of time and have a dedicated partner. If you're searching for a customizable HR system that's easy to implement and has great customer service, Namely just makes sense.

- Christopher Frakes

Chief of Staff of People Operations at Praetorian Security, Inc.

Product Publications

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The Great Resignation: How To Win and Retain World-Class Talent

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A note from Namely, Inc.

People are complex, but your HR solution shouldn't be. Namely helps make your life easier and your employees happier. With modern, intuitive technology and best-in-class HR support, Namely is the go-to HR solution for mid-sized businesses (25-1000 employees).

Streamline all of your HR data in a single platform with an interface you AND your workforce will love to use. Namely's platform is built for flexibility and customized to your unique business needs. Plus, with dedicated implementation and service, you'll always feel supported.

- ., .

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