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#29

PrismHR is ranked #29 in the Payroll Tax Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

PrismHR Pricing

Based on our most recent analysis, PrismHR pricing starts in the range of $10 - $100.

Price
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Starting From
Undisclosed
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

PrismHR is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for PrismHR:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

PrismHR Benefits and Insights

Why use PrismHR?

Key differentiators & advantages of PrismHR

  • Lowers Risk: Address compliance-related issues to reduce risks, and stay up-to-date and informed about the latest legislation updates like COBRA. 
  • Improves Operational Efficiency: Automatic flow and sharing of data across the platform’s modules reduces manual work, saves time and leads to enhanced efficiency. The integrated application requires users to feed in data just once and then shares it among all modules. 
  • Promotes Business Growth: Promote productivity and business growth through several solutions and tools such as hiring, onboarding, performance management, reporting, payroll and benefits. 
  • Boosts Revenue: Improve revenue with automation features that help the company to save on costs by needing fewer employees. 
  • Saves Costs: Managers can create a fair benefits and compensation plan based on performance, helping save unnecessary expenses. 
  • Manages Financial Wellness: Helps manage finances via health saving accounts, electronic pay cards and financial education. 

Industry Expertise

Although PrismHR serves all industries, it offers special assistance to organizations in the professional employer organizations and administrative service industry. It currently serves more than 88,000 small and mid-sized enterprises across the U.S. and helps process more than $57 billion in payroll each year.

PrismHR Reviews

Average customer reviews & user sentiment summary for PrismHR:

User satisfaction level icon: great

24 reviews

84%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of PrismHR reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Intuitive Interface: Users praise PrismHR for its user-friendly interface, making it easy to navigate and find information quickly.
  • Robust Reporting: The platform offers comprehensive reporting features, allowing businesses to generate detailed reports on various HR metrics, such as employee turnover and compensation.
  • Efficient Payroll Processing: PrismHR streamlines payroll processing, automating calculations and reducing the risk of errors.

Cons

  • Reporting Limitations: Users have expressed frustration with the limited reporting capabilities, finding it difficult to extract specific data or customize reports to meet their analytical needs.
  • System Complexity: The platform's intricate design and navigation can be challenging for new users to grasp, leading to a steep learning curve and potential inefficiencies.
  • Customer Support Concerns: Some users have reported difficulties in obtaining timely and effective support from PrismHR, impacting their ability to resolve issues promptly.

Researcher's Summary:

In the last year, PrismHR has garnered a mixed bag of user reviews, highlighting both its strengths and weaknesses. Users appreciate the software's user-friendly interface and comprehensive suite of features, covering everything from onboarding and payroll to benefits administration and performance management. It's like having a Swiss Army knife for your HR needs. However, some users have expressed concerns about the software's premium pricing and occasional hiccups with customer support.

When stacked up against its competitors, PrismHR stands out with its robust functionality and scalability, making it a suitable choice for businesses of all sizes. Its ability to handle complex HR processes, especially for small and medium-sized businesses (SMBs), is a major plus. However, its higher price point compared to some competitors might give budget-conscious businesses pause. Ultimately, the decision of whether PrismHR is the right fit boils down to individual needs and priorities. For businesses seeking a comprehensive and scalable HR solution and are willing to invest in it, PrismHR could be a game-changer. But for those on a tighter budget or with simpler HR requirements, exploring alternative options might be wise.

Key Features

For Small Business

  • Talent Management: Helps talent managers find, recruit and retain the best performing employees. Facilitates applicant tracking, employee onboarding and performance management. 
  • Employee Benefits: Small businesses can create affordable benefits packages that suit their requirements. Cuts paper usage and encourages greater transparency, accuracy and security for benefit enrollment and employee record-keeping. 
  • Payroll Management: Execute quick and efficient payroll processing, with the assistance of a variety of tools that help managers review timesheets and calculate, review, approve and process payroll. Offers real-time auto pay or wire transfer. 
  • Time and Labor Tracking: Provides accurate details like employee login information, idle time and productivity, which help reduce labor costs, administration expenses and compliance risk. Employees can clock in or out, request time off, view timesheet entries and share messages, all through a single dashboard. 
  • Employee Portal: Managers and employees can have easy access to HR and payroll information through any device 24/7. The configurable dashboard helps view and manage benefit details, pay stubs, PTO requests, tax documents, event and holiday calendars, and HR support contact information. 
  • Reporting and HR Analytics: Provides real-time reporting in all human capital and recruitment management scenarios with automated payroll, report sharing and role-based permissions to view data. The HR analytics dashboard offers ease of access and a view of employee reports, along with prebuilt and custom templates. 

For HR Services Providers

  • PrismHR Platform: Provides a web-based platform with functionalities such as ClientSpace, reporting, an API and HR administration. 
  • Payroll: Manage and process payroll quickly, efficiently and with maximized accuracy. 
  • Financial Operation: Manage financial functions such as reconciliation checks, integration with major ledger systems and billing for receivables. 
  • Benefits Enrollment: Provide mobile and web-based enrollment benefit solutions to clients. Schedule, plan and manage multiple benefit enrollment programs via a dashboard. 
  • Benefits Administration: Manage client benefit programs with improved flexibility and accuracy, and customize them according to client needs. The reporting and calculation tools are made to address and adhere to the Affordable Care Act. 
  • Data Bridge: Streamlines data transfer to carriers, automatically extracting, transforming, validating and transferring employee enrollment information. Improves the user experience, increases accuracy while recording data, saves time and reduces liability. 
  • Talent Management: Enables employers to recruit, source and retain the best candidates within the organization. Helps focus on employee engagement, boost efficiency and productivity through automation, and align individual goals and performance with overall business objectives. 
  • Hiring: Clients can search, manage and hire qualified employees using the applicant tracking system. Configuration options create a streamlined and efficient hiring process that brings in the best talent. 
  • Employee Onboarding: Facilitates paperless onboarding. Tools help recruiters draft, share and distribute employee reports, surveys, forms and training videos to new hires. Workflow channels help create a custom onboarding experience. 
  • Performance Management: Create pre-defined achievable goals and offer consistent coaching, development planning and constructive feedback to employees. Position-based custom templates grant quick access to content and reviews.  
  • Time and Labor: Worksite users can share, track and request PTO and leave. The fully integrated software lets users not worry about managing user names, passwords and other credentials for logging into multiple systems. Employees can view pay stubs, timesheets and payroll reports. 
  • Employee Portal: Accessible anytime, from any device. Its ease of usage and customization features helps decrease support costs, build more loyal clients and enhance manager and employee experiences. 

Limitations

According to user feedback at the time of this review, some of the product limitations include:

  •  No central repository with users’ HR information. 
  •  Difficult to navigate the PTO section.  
  •  Outdated user interface. 

Suite Support

mail_outlineEmail: Unavailable.
phonePhone: (877) 837-4311.
schoolTraining: The “Resources” section of the website includes case studies, e-books, reports and webinars, categorized by type of audience and topic.
local_offerTickets: Log in with credentials in the Customer Resource Center.
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