TimeForge Reviews & Pricing

by TimeForge | Founded 1976, Lubbock, TX

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What is TimeForge?

Industry Specialties: Serves all industries

Timeforge is an all-in-one labor management solution that helps manage employee hiring, training, scheduling, communications and payroll. You can manage all aspects of your labor operations seamlessly from a centralized software without any data silos.

Its employee scheduling module provides a visual calendar that allows you to easily drag and drop shifts, ensuring optimal staffing levels at all times. Additionally, the built-in time tracking feature enables employees to clock in and out of work, eliminating the need for manual timesheets and reducing the risk of errors.

To help you run your team like clockwork, Timeforge also incorporates nifty HR and compliance management tools. You can manage employee records, track sick leave and vacation time, and ensure compliance with labor regulations. The software's built-in compliance alerts keep you informed about any changes in labor laws and avoid costly penalties.

The built-in messaging feature lets you communicate with your team easily, so you won’t lose important conversations across different platforms, minimizing the risk of miscommunication. Moreover, a native payment processor ensures same-day pay, boosting employee satisfaction and reducing administrative overhead.

Finally, Timeforge empowers you to make data-driven decisions with its labor analytics, reporting and sales forecasting capabilities. You can analyze employee performance, track labor costs and forecast future staffing needs based on historical data. This insight enables you to optimize your workforce, improve operational efficiency and drive business growth.

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User Sentiment

Based on 41 reviews:

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TimeForge Pricing

Based on our most recent analysis, TimeForge pricing starts at $3 (Per User, Monthly).

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Starting From: $2.50
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

TimeForge is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for TimeForge:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

TimeForge Benefits and Insights

Why use TimeForge?

Key differentiators & advantages of TimeForge

Streamline PTO Handling: Timeforge offers a robust leave and absence management module that scored a perfect 100 rating from our analysts. It allows you to configure custom leave policies, track balances and set blackout periods, helping you handle leave requests efficiently while staying compliant with your organization's policies. The platform also supports partial day-offs and simplifies time-off requests and approvals for both employees and managers.
Simplify Scheduling: According to our data, the platform excels in its scheduling capabilities, offering every key scheduling feature ready to use out of the box. With features like ad-hoc scheduling, auto-scheduling and a drag-and-drop interface, you can easily create, modify and manage schedules. The system also identifies scheduling conflicts, supports multi-location scheduling and provides various visualization options to help you better understand and communicate schedules.
Adopt a Data-Driven Decision-Making Approach: The platform’s reporting and analytics capabilities are another strong suit, receiving a perfect rating from our analysts. With customizable dashboards and report templates, you can easily track KPIs and identify areas for improvement. Additionally, its sales forecasting capabilities enable you to analyze historical sales data and predict future demand, helping you optimize workforce allocation.
Ensure Compliance With Labor Regulations: Lastly, the platform offers a robust security and compliance management toolkit that got a 100 analyst rating. The solution adheres to industry-standard regulations such as FLSA, OSHA and GDPR, ensuring that your organization complies with relevant labor and data protection laws. Additionally, its role-based permissions and single sign-on capabilities provide security and control over access to sensitive employee data.

Industry Expertise

A leader in workforce management technology, many noteworthy businesses use TimeForge technology in their organizations. It serves businesses in every industry but offers specialties in retail, grocery and food service industries. It provides more than 17 solutions, which can be used independently, in conjunction with one another or integrated with other popular HR software.

TimeForge Reviews

Average customer reviews & user sentiment summary for TimeForge:

41 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of TimeForge reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Time-Saving: Reviews mentioned that TimeForge significantly reduces the time spent on scheduling, payroll and other HR tasks.
Comprehensive Functionality: The platform offers a wide range of key HR tools out of the box. You don’t need to spend resources on integrating with external solutions.
Customization: TimeForge allows for a high level of customization to meet specific business needs, particularly in reporting and scheduling.
Customer Support: Users frequently praise the responsiveness and helpfulness of the customer support team during implementation and ongoing use.
Real-Time Data: The ability to access and manage real-time data remotely through the web-based platform is a significant advantage.

Cons

Limited Mobile Access: Many users complained about the mobile app lacking essential features such as geofencing, customizable push notifications and offline scheduling.
Integration Issues: The lack of integration with certain systems like QuickBooks or sales programs limits the platform’s scope.
User Interface Challenges: Some users experienced minor issues with the user interface, such as fields being too narrow to view all information or the system refreshing and pulling users away from the section they were working on.
Complexity of Reports: The platform has a clunky and outdated reporting and analytics interface, which involves a steep learning curve.
Cost Concerns: The platform cost was a concern for some users, especially those from smaller or rural businesses.

Researcher's Summary:

TimeForge is a labor management platform offering various features to streamline hiring, scheduling, payroll and workforce tracking. Our experience with the software has been mixed, with both strengths and weaknesses.

Setting up TimeForge was straightforward, with a user-friendly setup wizard guiding me through each step. The platform's intuitive interface made it easy to create schedules using the drag-and-drop editor. I appreciated the ability to customize intricate settings, such as pay rates, payment options, employee roles, permission groups and custom fields.

While the user interface felt somewhat outdated compared to some competitors, it was still functional and easy to navigate. One of my favorite things was how organized the platform was, providing separate dashboards for tracking shift confirmations, swaps, templates, work periods and messages. You can also create custom dashboards to track key performance indicators specific to your business.

TimeForge significantly improves the employee experience as well. Staff members can access their schedules, chat with colleagues and easily swap shifts. The platform's automatic prevention of early clock-ins and late punch-outs helps avoid time theft and ensure compliance. Additionally, the integration of staff surveys allows managers to gather feedback and improve the overall employee experience.

However, there are some limitations to consider. The mobile app, while functional, is not as robust as those offered by competitors like Deputy, 7shifts and Sling. The lack of GPS tracking can make it challenging to verify employee locations during clock-ins and clock-outs. Additionally, the inability to create schedules offline and publish them later can be inconvenient.

Also, TimeForge's integration capabilities are limited. It doesn’t integrate with popular sales and accounting solutions like QuickBooks and HubSpot. This requires you to manually enter sales, payroll and employee data, opening the door for errors and mistakes.

Overall, TimeForge is a solid option for businesses of all sizes, but it’s important to weigh its strengths and weaknesses to see if it meets your specific needs. If mobile scheduling and extensive integrations are a priority, you may want to explore other options. However, if you’re looking for a user-friendly platform that can streamline processes and provide valuable insights, TimeForge is worth considering.

Key Features

Core HR

Employee Management: Track candidates before they even become employees, seamlessly transferring information over to HR files. It can monitor the progress and completion of forms, exams and training, as well as notify employees of forms they need to complete before they even clock in for a shift.
Employee Self-Service: Provide employees with access to the system as soon as they accept an offer, allowing the new employee to enter all of their information into the database and freeing up managers to focus on other essential onboarding tasks.
Communication Tools: Send texts and alerts to individual employees or groups of staff members. Managers can send communications as necessary or enable the system to automatically send notifications regarding things like schedule changes or open shifts.
Mobile Access: Log into the platform from any internet-connected device, allowing managers and employees alike to complete essential tasks, such as clocking in for work or requesting a shift change. Mobile apps are available for both Android and iOS, with specific apps for employees and managers.
HR Types: Create, customize, categorize and track various types of files, including employee information sheets and tax forms. Managers and employees can both upload relevant documents and files, allowing for centralized storage and organization.
Learning and Development: Develop HR Activities and send them to employees for completion. Activities can include everything from collecting employee information to assigning training courses to employees.

Recruitment

Alerts: Send email notifications to applicants regarding steps they still need to take and their application status. Managers can receive email notifications about workflows, keeping them informed about changes in a candidate’s application status.
Applicant Tracking Steps: Oversee candidates’ journey through the hiring process, ensuring they fill out the correct applications and forms for relevant positions. Managers have control over workflows and can complete necessary tasks directly through the platform.
Applicant Tracking System (ATS): Screen candidates directly through the platform with customized screening questions. The platform can also help improve interview questions, ensuring businesses find the best match for open positions.
Job Posting: Create custom job posts to include relevant information about the role and what type of candidate would be an ideal match. Posts can consist of a vast amount of information, including performance standards, the desired skill sets or information about the workplace.
Job Board Integrations: Automatically post job listings on company websites and popular job boards like Indeed.
Onboarding: Synchronize the ATS feature with onboarding processes, allowing the system to import candidate information into a new employee profile automatically.

Employee Scheduling

Alerts: The platform provides scheduling alerts to notify managers of understaffing instances, employees with overtime hours and more, allowing them to address problems proactively. Managers can also set up reporting to track when employees clock in and out of shifts, providing managers oversight of time and attendance trends within the workforce.
AutoScheduler: The system can automatically calculate schedules by assessing factors like employee availability, team members on leave, and the required skill sets for specific tasks.
Employee Self-Service: Allow employees to list shifts they’d like someone else to pick up, trade shifts with fellow employees or bid on open shifts. Managers can then approve or deny requests and leave comments regarding the request.
ShiftBuilder: Build templates to create schedules and assign shifts to employees swiftly. Templates are customizable and reusable; managers can even copy and paste their favorite schedules for reuse. Managers can also enable the system to generate schedules based on past data automatically.
Leave Management: Track and manage employee time off, ensuring that employees receive the proper compensation and benefits depending on their leave. Managers can monitor various leave types, including vacation, sick, paid time off (PTO), jury leave and more.
Time and Attendance: View employee work hours, employee shifts and rates of pay. Managers can make changes or corrections to employee hours, preventing payroll errors.
TimeClock: Implement TimeForge’s biometric time clock to allow employees to clock in and out of shifts while simultaneously reducing buddy punching. Managers can set permissions to designate how early an employee can clock in for a shift or set grace periods to give employees a couple of extra minutes to make it to work.

Administration

Benefits Administration: Maintain accurate records of employee benefits, helping to ensure the business is compliant with labor laws. Managers can set permissions within the platform to determine when employees become eligible for benefits. Employees can log into the platform to view their benefit information, including accrued hours of paid time off.
Compliance: Provide employees with breaks in accordance with labor laws and allow the platform to enforce breaks or pay employees for missed breaks, guaranteeing that the business is acting in accordance with local laws and industry workplace regulations.
Data Entry: Collect and store data automatically with online forms, eliminating the possibility of human error. The cloud-based platform provides access to all data and forms from any connected device at any time, providing managers with up-to-date information at all times.
Overtime Allowances: Set rules regarding overtime and allow TimeForge to automatically calculate rates of overtime pay, including double time, time and a half and more.
Reimbursement Records: Enter mileage directly into the platform from any mobile device, allowing the system to track and record information to determine reimbursement. Employees can also enter information about any tips they earned so that the system can calculate them and factor them into payroll.

Approach to Common HR Challenges

Overtime Management: TimeForge's time tracking and real-time notifications can help you proactively manage overtime, control costs and ensure labor compliance by setting overtime thresholds and receiving alerts for employees nearing their limits.
Employee Absenteeism: The PTO management module provides detailed reports on employee absences to identify patterns and trends. Analyzing this data helps find the root cause of absenteeism, such as burnout, work-life balance issues or health concerns. You can then implement targeted interventions like flexible work arrangements or wellness programs to improve employee attendance and productivity.
Shift Scheduling Conflicts: The platform’s intelligent scheduling algorithms and conflict detection features can help you avoid conflicts and ensure optimal staffing levels. By considering employee availability, skills and preferences, the software automatically creates schedules that minimize conflicts and disruptions. Additionally, TimeForge provides real-time notifications of potential conflicts, allowing you to make adjustments as needed.
Compliance Issues: Built-in compliance alerts and reporting capabilities keep you informed about changes in labor laws and ensure that your workforce management practices are compliant. Tracking employee hours, overtime and leave accruals lets you identify and address any potential violations of OSHA and FLSA regulations.
Employee Morale: TimeForge's communication tools and employee self-service features can enhance employee engagement and satisfaction. By providing employees with easy access to their schedules, time off requests and other crucial data, the platform empowers them to take ownership of their work and improve their work-life balance.

Cost of Ownership

Frequently asked questions regarding TimeForge pricing include:

Q: Can I use TimeForge for free?

A: Yes, Timeforge offers a 30-day trial period without needing your credit card information. You can test the platform for free to judge how well it fits your requirements.

Q: What are TimeForge’s pricing options?

A: TimeForge offers the following subscription plans:

TimeForge Max: Charges $3.45 per user and requires a $25 minimum monthly fee. You get all its features, including time tracking, scheduling, HR management, communication and payroll toolkits.
TimeForge Scheduling: Charges $1 per user and requires a $15 minimum monthly fee. You can create schedules, send emails and messages, manage time off requests, and offer unique employee portals.
TimeForge Attendance: Charges $1.95 per user and requires a $20 minimum monthly fee. You can manage employee time cards, track attendance, record tips and mileage, and export data to external payroll solutions.
TimeForge Human Resources: Charges $1 per user and has no minimum monthly fee requirement. You get an online HR database to track staff demographics, certification, and ongoing and required training. You can also set up onboarding and pre-hiring workflows and receive reminders for upcoming tasks via the daily manager logbook.

Beyond these subscription plans, TimeForge also allows you to choose the features best suited for your operations. Simply pick the package closest to what you need and contact their sales team to add or remove features and get a personalized quote.

Q: Are there any hidden costs or fees associated with TimeForge?

A: TimeForge's pricing is transparent, and no hidden fees or costs are involved. The pricing is based on a per-user, per-month subscription model. However, it's important to note that additional costs might arise depending on your specific requirements and usage. These could include:

Data Migration: Migrating data from an existing system may come with associated costs.
Customization: Extensive customization or integration with other systems might incur additional fees.
Training: If you require in-depth and on-field training for your team, there might be a training fee.

We recommended contacting TimeForge for a detailed cost breakdown and to discuss your specific requirements.

Limitations

At the time of this review, these are the limitations according to user feedback:

Limited mobile capabilities
Frequent system downtime on mobile devices
Limited pre-built integrations

Training Resources

Personalized Demo: Schedule a personalized demo to see how Timeforge can address your workforce management challenges. Their experts will tailor it to your needs, showcasing the most relevant features and functionalities for your business.
Interactive Product Tour: Take a guided tour of Timeforge's user interface and explore its key features at your own pace. The interactive tour provides a hands-on experience, allowing you to visualize how the software can streamline your operations and improve efficiency.
Case Studies: Learn how other businesses have successfully implemented Timeforge to optimize their workforce management. The case studies highlight real-world examples of how the software has helped organizations improve productivity, reduce costs and enhance employee satisfaction.

FAQs

Frequently asked questions regarding TimeForge include:

Q: How can Timeforge help me improve my workforce efficiency?

A: Timeforge streamlines various aspects of your workforce management, including scheduling, time tracking, payroll and communication. By automating tasks and providing valuable insights, it enables you to optimize your staffing levels, reduce labor costs and enhance overall productivity.

Q: Can Timeforge integrate with my existing HR systems?

A: Yes, Timeforge integrates seamlessly with popular HR systems and payroll providers. This allows for a streamlined workflow and eliminates the need for manual data entry.

Q: How does Timeforge ensure data security and privacy?

A: Timeforge employs robust security measures to protect your sensitive employee data, including encryption, access controls and regular security audits. They are also committed to complying with relevant data privacy regulations, like GDPR and HIPPA.

Q: What kind of support is available for Timeforge users?

A: The vendor offers comprehensive support, including online documentation, tutorials and dedicated customer support. Their team of experts assists you with any questions or issues throughout your association with the product.