Categories:

#61

Zuman is ranked #61 in the Human Services Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Zuman Pricing

Based on our most recent analysis, Zuman pricing starts in the range of $100 - $500.

Price
$
$
$
$
$
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Starting From
Undisclosed
Pricing Model
Monthly, Quote-based
Free Trial
No

Training Resources

Zuman is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Zuman:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Zuman Benefits and Insights

Why use Zuman?

Key differentiators & advantages of Zuman

  • Single System of Record: Enter data once to reduce errors, and gain real-time visibility throughout an employee’s tenure. 
  • Accurate Tax and Benefits: Let experts handle local, state and federal tax reporting and benefit premium remittances for health and welfare carriers. 
  • Clear Costs: Receive transparency into all people-related costs, with all health and welfare bills reconciled monthly and provided in one invoice. 
  • On-Demand Support: Reduce the need for internal support for routine questions through assistance from certified payroll and human resource professionals. They can provide aid for HR, finance and payroll teams as well as employees. 

Industry Expertise

Suitable for small and medium businesses across any industry.

Zuman Reviews

Average customer reviews & user sentiment summary for Zuman:

User satisfaction level icon: poor

4 reviews

55%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Zuman reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Applicant Tracking: Many users appreciate the ease of use and intuitive design of Zuman's applicant tracking system, finding it simplifies the process of managing job applications.
  • Onboarding: Zuman's onboarding features streamline the process of bringing new hires on board, automating tasks and ensuring a smooth transition for new employees. Users find this particularly helpful for improving the new hire experience.
  • Performance Management: Zuman's performance management system is praised for its ability to track employee performance, set goals, and provide feedback. Users find this helpful for promoting employee growth and development.

Cons

  • Difficult to Use: Some users have reported that Zuman can be difficult to use, especially for those who are not familiar with HR software. They found it challenging to navigate the platform and find the information they needed.
  • Limited Functionality: Zuman is a relatively new product, and as a result, it does not have all of the features that some users are looking for. For example, it does not have a built-in payroll module.
  • Poor Customer Support: Some users have complained about the quality of Zuman's customer support. They have reported that it can be difficult to get in touch with a support representative and that the support staff is not always helpful.

Researcher's Summary:

Last year, users gave Zuman mixed reviews. Many users found its interface intuitive and easy to use, especially for managing payroll and benefits. Some users praised its robust reporting features, which allowed them to quickly generate reports on employee performance and compensation. However, some users reported experiencing glitches and errors, particularly with the software's time-tracking functionality. Others felt that Zuman's customer support was slow and unresponsive. Compared to competitors like BambooHR and Gusto, Zuman is generally considered to be more affordable, but it may lack some of the advanced features offered by these platforms. For example, BambooHR offers more comprehensive onboarding tools, while Gusto provides more integrations with third-party apps. Ultimately, Zuman is best suited for small to medium-sized businesses that need a straightforward and cost-effective solution for managing core HR functions. Larger businesses or those with more complex HR needs may find Zuman's functionality limiting.

Key Features

  • Unified Platform: Leverage a single database for HR capabilities, payroll administration and benefits automation technology. 
  • Solution Ecosystem: Get ACA reporting, benefits reconciliation, time and attendance, performance management, reporting, learning management and cash disbursement. 
  • Compliance: Ensure easy auditing and compliance with payroll tax laws that are updated with codified policies and implemented to meet changing regulatory mandates. 
  • Real-Time Dating: Create clear audit trails on every transaction in the HR system. Administrators can perform actions in the past, present, and future for transaction processing and modeling. 
  • Workflow Management and Analysis: Configure approvals at various levels for PTO requests, open enrollment, life status changes, merit increases, promotions and department transfers. 
  • Add-Ons: Enhance people operations with Zuman add-ons such as zAdvise, zHire, zPerform, zLearn and z1099. 

Limitations

User feedback indicates the following product limitations at the time of this review:

  • Inaccurate reporting.
  • No time and attendance module.

Suite Support

mail_outlineEmail: [email protected].
phonePhone: Call 925-463-2800.
schoolTraining: A resources hub is available on the website.
local_offerTickets: Not mentioned.
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