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Entra ID is ranked #4 on the top 10 IAM Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

Entra ID Pricing

Based on our most recent analysis, Entra ID pricing starts in the range of $10 - $100.

Price
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Starting From
Undisclosed
Pricing Model
Monthly, Quote-based
Free Trial
Yes, Request for Free

Training Resources

Entra ID is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Entra ID:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Entra ID Benefits and Insights

Why use Entra ID?

Key differentiators & advantages of Entra ID

  • Enhanced Security: Entra ID provides multi-factor authentication (MFA) to ensure that only authorized users gain access, significantly reducing the risk of unauthorized access.
  • Streamlined User Management: Centralized user management allows administrators to easily add, remove, and update user information, saving time and reducing errors.
  • Improved Compliance: Entra ID helps organizations meet regulatory requirements by providing detailed audit logs and compliance reports, making it easier to demonstrate adherence to standards like GDPR and HIPAA.
  • Seamless Integration: The software integrates smoothly with a wide range of applications and services, including Microsoft 365, enabling a unified identity management system across the organization.
  • Cost Efficiency: By automating identity and access management tasks, Entra ID reduces the need for manual intervention, lowering operational costs and freeing up IT resources for other critical tasks.
  • Enhanced User Experience: Single sign-on (SSO) capabilities allow users to access multiple applications with one set of credentials, improving productivity and reducing password fatigue.
  • Scalability: Entra ID can easily scale to accommodate growing organizations, ensuring that identity management remains efficient and effective as the number of users and applications increases.
  • Risk Mitigation: Advanced threat detection and response features help identify and mitigate potential security threats before they can cause harm, protecting sensitive data and systems.
  • Customizable Policies: Administrators can create and enforce custom access policies based on user roles, locations, and other criteria, ensuring that access is granted appropriately and securely.
  • Improved Collaboration: By providing secure access to external partners and contractors, Entra ID facilitates better collaboration while maintaining control over sensitive information.
  • Reduced Downtime: Automated provisioning and de-provisioning of user accounts minimize the risk of errors that could lead to downtime, ensuring continuous access to critical systems and applications.
  • Enhanced Visibility: Comprehensive reporting and analytics provide insights into user activity and access patterns, helping organizations make informed decisions about their identity and access management strategies.

Industry Expertise

Entra ID is particularly well-suited for organizations that need to manage access to a wide range of applications, both cloud-based and on-premises, and prioritize security with features like multi-factor authentication and single sign-on. This makes it ideal for businesses of all sizes, especially those with a hybrid IT environment.

Synopsis of User Ratings and Reviews

Based on an aggregate of Entra ID reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Centralized Management: Entra ID simplifies administration by providing a single hub to manage users and permissions for all applications and resources, both in the cloud and on-premises.
  • Streamlined User Experience: With features like single sign-on and passwordless authentication, users can access their needed resources seamlessly and securely without juggling multiple logins.
  • Robust Security: Entra ID offers a layered security approach with multi-factor authentication, conditional access policies, and identity protection features to thwart unauthorized access attempts.
  • Seamless Microsoft Integration: For organizations heavily reliant on Microsoft tools, Entra ID's tight integration with services like Microsoft 365 and Azure streamlines operations and enhances productivity.

Cons

  • Limited Customization: While Entra ID offers a robust set of features, it may not provide the same level of granular control and customization as some specialized IAM solutions, potentially limiting flexibility for businesses with very specific needs.
  • Complexity for Non-Microsoft Shops: Organizations heavily reliant on non-Microsoft ecosystems might find Entra ID's deep integration with Microsoft services less beneficial and potentially adding complexity to their IT infrastructure.

Researcher's Summary:

Is Entra ID the real deal when it comes to managing identities and access, or does it leave users feeling locked out? User reviews from the past year paint a generally positive picture of Entra ID, particularly highlighting its robust security features and seamless integration with the Microsoft ecosystem. Users consistently praise its multi-factor authentication and single sign-on capabilities, finding them to be both secure and user-friendly. The tight integration with Microsoft 365 and Azure is also a major selling point for many, as it simplifies user management and enhances productivity.

However, some users find the initial setup and configuration to be somewhat complex, especially for those unfamiliar with identity management concepts. Additionally, while Entra ID covers the essentials well, it lacks some of the advanced customization options and user self-service features found in competitors like Okta and SailPoint. For instance, the absence of a dedicated self-service portal can place a greater burden on IT administrators for routine tasks like password resets.

Overall, Entra ID emerges as a strong contender in the identity and access management space, particularly well-suited for organizations deeply entrenched in the Microsoft ecosystem. Its robust security features, seamless Microsoft integration, and centralized management capabilities make it a compelling choice for businesses seeking a comprehensive yet user-friendly IAM solution. However, those requiring highly granular customization or advanced self-service features might find other solutions more suitable.

Key Features

Notable Entra ID features include:

  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, reducing the need for multiple logins.
  • Multi-Factor Authentication (MFA): Enhances security by requiring two or more verification methods, such as a password and a mobile app code.
  • Conditional Access: Allows administrators to set policies that grant or block access based on user location, device state, and other conditions.
  • Self-Service Password Reset: Empowers users to reset their passwords without IT intervention, reducing helpdesk workload.
  • Role-Based Access Control (RBAC): Enables fine-grained access management by assigning permissions based on user roles within the organization.
  • Identity Protection: Uses machine learning to detect and respond to suspicious activities, such as atypical login patterns.
  • Application Proxy: Provides secure remote access to on-premises applications without the need for a VPN.
  • Directory Synchronization: Keeps user identities and attributes consistent across on-premises and cloud directories.
  • Audit Logs: Maintains detailed records of user activities and administrative actions for compliance and troubleshooting purposes.
  • Custom Branding: Allows organizations to customize the sign-in experience with their own logos and color schemes.
  • API Access Management: Controls access to APIs by issuing tokens and enforcing policies, ensuring secure integration with other services.
  • Lifecycle Management: Automates user provisioning and deprovisioning processes, ensuring that access rights are up-to-date.
  • Access Reviews: Facilitates periodic reviews of user access rights to ensure they are still appropriate and compliant with policies.
  • Privileged Identity Management (PIM): Manages and monitors privileged accounts, providing just-in-time access and reducing the risk of misuse.
  • Federation Services: Supports integration with external identity providers, enabling single sign-on across organizational boundaries.
  • Custom Policies: Allows the creation of tailored authentication and authorization policies to meet specific organizational needs.
  • Integration with Microsoft 365: Seamlessly integrates with Microsoft 365 services, providing a unified identity and access management experience.
  • Adaptive Authentication: Adjusts authentication requirements based on risk levels, enhancing security without compromising user experience.
  • Delegated Administration: Grants specific administrative rights to users, enabling decentralized management while maintaining control.
  • Compliance Reporting: Generates reports to demonstrate compliance with regulatory requirements and internal policies.
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