ManageEngine AssetExplorer Reviews & Pricing

by ManageEngine | Founded 1996, Chennai, Tamil Nadu, India

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What is ManageEngine AssetExplorer?

Industry Specialties: Educational Institutions, Healthcare Facilities, Financial Institutions, Technology, Government, Construction, Business Services.

ManageEngine AssetExplorer is a comprehensive IT asset management software designed to streamline the management of IT assets throughout their lifecycle. It is particularly well-suited for organizations in industries such as healthcare, finance, and education, where efficient asset tracking and compliance are crucial. The software offers robust features like asset discovery, inventory management, and software license compliance, which help businesses maintain control over their IT infrastructure. Users appreciate its intuitive interface and the ability to automate repetitive tasks, enhancing productivity. Compared to similar products, AssetExplorer is praised for its detailed reporting capabilities and seamless integration with other IT management tools. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote that aligns with their specific requirements. Overall, AssetExplorer stands out for its reliability and effectiveness in managing IT assets efficiently.

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ManageEngine AssetExplorer Pricing

Based on our most recent analysis, ManageEngine AssetExplorer pricing starts at $115 (Monthly).

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Starting From: $115
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

ManageEngine AssetExplorer is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ManageEngine AssetExplorer:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ManageEngine AssetExplorer Benefits and Insights

Why use ManageEngine AssetExplorer?

Key differentiators & advantages of ManageEngine AssetExplorer

Cost Efficiency: By providing a comprehensive view of all IT assets, AssetExplorer helps organizations identify underutilized resources, enabling cost-saving measures such as reallocating or retiring unnecessary assets.
Improved Compliance: AssetExplorer ensures adherence to software licensing agreements by tracking installations and usage, reducing the risk of costly compliance fines.
Enhanced Security: With detailed asset tracking, organizations can quickly identify and address vulnerabilities, ensuring that all devices are up-to-date with the latest security patches.
Streamlined Audits: The software simplifies the audit process by maintaining a detailed and organized inventory of all IT assets, making it easier to generate reports and demonstrate compliance.
Increased Productivity: By automating routine asset management tasks, AssetExplorer frees up IT staff to focus on more strategic initiatives, boosting overall productivity.
Optimized Asset Utilization: AssetExplorer provides insights into asset usage patterns, allowing organizations to optimize the deployment and utilization of their IT resources.
Improved Decision Making: With access to real-time data and analytics, decision-makers can make informed choices about asset purchases, upgrades, and retirements.
Reduced Downtime: By proactively monitoring asset health and performance, AssetExplorer helps prevent unexpected failures, minimizing downtime and maintaining business continuity.
Centralized Asset Management: AssetExplorer consolidates asset information into a single platform, providing a unified view that simplifies management and reduces administrative overhead.
Scalability: The software is designed to grow with your organization, accommodating an increasing number of assets without sacrificing performance or usability.
Customizable Reporting: AssetExplorer offers customizable reporting options, allowing organizations to tailor reports to meet specific business needs and objectives.
Seamless Integration: The software integrates with other IT management tools, enhancing overall IT ecosystem efficiency and ensuring a cohesive management strategy.
Lifecycle Management: AssetExplorer tracks assets throughout their lifecycle, from procurement to disposal, ensuring optimal management and value extraction at every stage.
Enhanced Vendor Management: By maintaining detailed records of vendor contracts and performance, AssetExplorer aids in managing vendor relationships and negotiating better terms.
Environmental Responsibility: By identifying obsolete or inefficient assets, AssetExplorer supports sustainable practices by promoting responsible disposal and recycling.

Industry Expertise

ManageEngine AssetExplorer is a software solution that specializes in IT Asset Management (ITAM) and is best suited for IT managers who need to gain control over IT assets across multiple locations. It's particularly useful for organizations that need to manage hardware and software assets, track purchase orders and contracts, and ensure software license compliance.

Synopsis of User Ratings and Reviews

Based on an aggregate of ManageEngine AssetExplorer reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Asset Discovery: Automates the process of identifying and cataloging hardware and software assets across an IT infrastructure, reducing manual effort and improving data accuracy.
Software License Management: Helps organizations ensure compliance by tracking software licenses, identifying unused licenses, and providing alerts for upcoming renewals.
Remote Control: Enables IT support teams to remotely access and troubleshoot devices, improving response times and reducing downtime.
Comprehensive Asset Tracking: Provides a centralized repository for managing various asset-related information, including hardware specifications, software versions, purchase orders, and maintenance history.

Cons

Purchase Order Shortcomings: Users have reported that the purchase order module could benefit from improvements.
Network Scan Data Overload: The network scanning feature, while powerful, can sometimes deliver an overwhelming volume of information, making it challenging to pinpoint specific data points efficiently.

Researcher's Summary:

Can ManageEngine AssetExplorer help users unearth the full potential of their IT assets? User reviews from the last year suggest a mixed bag. While AssetExplorer is generally praised for its comprehensive features, user-friendly interface, and robust reporting, some drawbacks have been reported. Users particularly appreciate the remote control feature, which enables efficient remote support and sets it apart from competitors. One user raved about the detailed overview of login history, hardware changes, and software installations, calling it "a unique tool, very different from its competitors." However, some users have reported occasional bugs in reporting, particularly within the purchase order module. The network scanning feature has also been criticized for being overly comprehensive, leading to information overload.

Some users have expressed frustration with difficulties in record merging and internal issue reporting. One user, while praising the software's asset categorization, auto-detection, and license management capabilities, admitted that it "needs lots of customization in the beginning." Despite these drawbacks, ManageEngine AssetExplorer remains a powerful ITAM solution suitable for organizations of various sizes, especially those looking for an easy-to-use platform with strong remote control capabilities. However, potential users should be aware of the reported limitations in reporting, network scanning, and record management.

Key Features

Notable ManageEngine AssetExplorer features include:

Comprehensive Asset Tracking: Monitor and manage hardware and software assets across your organization with detailed insights.
Software License Management: Ensure compliance by tracking software licenses and identifying unauthorized installations.
Asset Lifecycle Management: Oversee the entire lifecycle of assets from procurement to disposal, optimizing asset utilization.
CMDB Integration: Integrate with Configuration Management Database (CMDB) to maintain a centralized repository of IT assets and configurations.
Automated Discovery: Utilize network scanning to automatically discover and catalog all connected devices within your network.
Purchase Order Management: Streamline procurement processes by managing purchase orders and vendor relationships efficiently.
Contract Management: Keep track of contracts and agreements, ensuring timely renewals and compliance with terms.
Customizable Reports: Generate detailed reports with customizable templates to gain insights into asset performance and usage.
Barcode Scanning: Use barcode scanning for quick and accurate asset identification and inventory management.
Role-Based Access Control: Implement security by assigning specific roles and permissions to users based on their responsibilities.
Integration with Help Desk: Seamlessly integrate with help desk solutions to link asset data with support tickets for improved service management.
Financial Management: Track asset costs, depreciation, and budget allocations to manage financial aspects effectively.
Mobile App Support: Access asset information on-the-go with mobile app support for iOS and Android devices.
Audit and Compliance: Conduct regular audits to ensure compliance with internal policies and external regulations.
Custom Fields and Templates: Tailor asset records with custom fields and templates to meet specific organizational needs.
Alerts and Notifications: Set up alerts and notifications for critical asset events, such as warranty expirations or maintenance schedules.
Virtual Asset Management: Manage virtual assets alongside physical ones, ensuring comprehensive oversight of all IT resources.
Multi-Site Support: Manage assets across multiple locations with centralized control and visibility.
Data Import and Export: Easily import and export asset data using CSV files for seamless data management and migration.
Third-Party Integrations: Enhance functionality with integrations to third-party applications and services, such as Active Directory and SCCM.