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#16

CosmoLex is ranked #16 in the Social Work Case Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

CosmoLex Pricing

Based on our most recent analysis, CosmoLex pricing starts at $89 (Per User, Monthly).

Price
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Starting From
$89
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

CosmoLex is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CosmoLex:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CosmoLex Benefits and Insights

Why use CosmoLex?

Key differentiators & advantages of CosmoLex

  • Flexible Contracts: Avoid long-term contracts and cancel subscriptions without any hassle. 
  • In-House Accounting: Offers robust accounting capabilities, and subscribers don’t need to integrate additional services. 
  • Seamless Accessibility: Access the cloud-based platform from any device with an internet connection. 
  • Prompt Customer Support: Get almost instantaneous live chat responses during support hours. 
  • Data Security: Safeguard the firm from potential malpractice suits with a secure and centralized data repository. 

Industry Expertise

Serves the legal industry. Offers multiple features to help independent agents, MGAs and law firms manage operational procedures.

CosmoLex Reviews

Average customer reviews & user sentiment summary for CosmoLex:

User satisfaction level icon: excellent

620 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of CosmoLex reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Billing & Invoicing: CosmoLex streamlines the billing process, allowing users to easily generate invoices, track payments, and manage trust accounts. It also offers integrations with popular payment processors, making it easy for clients to pay their bills online.
  • Client Management: CosmoLex provides a centralized location for managing client information, including contact details, case files, and billing records. This can help law firms stay organized and efficient.
  • Time Tracking & Expense Management: CosmoLex makes it easy for lawyers to track their time and expenses, ensuring that they are accurately billing clients for their services. The software also offers features for managing reimbursements and generating reports.
  • Reporting & Analytics: CosmoLex provides a variety of reports that can help law firms track their performance and identify areas for improvement. These reports can be customized to meet the specific needs of each firm.
  • Business Accounting: CosmoLex includes features for managing a law firm's finances, such as accounts payable, accounts receivable, and general ledger. This can help firms save time and money by eliminating the need for separate accounting software.

Cons

  • Billing Issues: Some users report problems with generating bills, particularly with LEDES billing, which can cause delays and frustration.
  • Customer Support Concerns: There are reports of slow response times from customer support, leaving users feeling stuck with unresolved issues.
  • Learning Curve: The software's interface and features can be complex, requiring a significant investment of time and effort to learn effectively.
  • Limited Integrations: CosmoLex may not integrate seamlessly with all the tools and services a law firm uses, potentially leading to workflow disruptions.

Researcher's Summary:

Is your law firm stuck in a legal black hole, struggling to keep up with the demands of modern practice? CosmoLex might just be the legal tech savior you've been searching for.

CosmoLex has garnered a reputation as a comprehensive, cloud-based legal practice management solution that streamlines operations for law firms of all sizes. Users frequently praise its robust features, including time tracking, billing, accounting, calendaring, task management, and document management, all seamlessly integrated into one platform. This eliminates the need for multiple, disparate systems, saving time and reducing errors.

However, some users find the extensive functionality overwhelming, especially during the initial setup and learning curve. The interface, while generally considered user-friendly, can feel cluttered at times due to the sheer number of features. Additionally, several users have expressed a desire for more customization options to tailor the software to their specific workflows.

CosmoLex stands out from its competitors by offering built-in accounting features, a rarity in the legal practice management software market. This integration simplifies financial management for law firms, eliminating the need for separate accounting software and ensuring compliance with trust accounting regulations.

CosmoLex is best suited for small to mid-sized law firms seeking an all-in-one solution to manage their practice efficiently. Its comprehensive features, ease of use, and competitive pricing make it an attractive option for firms looking to streamline operations and improve productivity.

Key Features

  • Time and Expense Capture: Add timecards to relevant activities and automatically scan case records of unbilled events. Use a single timesheet to track daily billable tasks and activities. Instantly log direct and indirect expenses in compliance with regulations. 
  • Legal Billing: Create and mail bulk invoices. Customize built-in invoice templates with relevant information, including last payment, billing cycle, legal services, the total balance due, firm’s logo and additional financial information. Supports UTBMS codes and actions. 
  • Payments: The CosmoLexPay portal facilitates credit card processing for online invoice and trust retainer payments. Send automated reminders when the retainer balance falls below the minimum amount and add replenishment amount to invoices. 
  • Law Office Accounting: General ledger accounting supports direct and indirect matter expenses. Automatically assign invoice payments to related general ledger accounts and create custom charts of receivables. Import bank statements and track accounts payable and write-offs. Generate preconfigured management and financial reports. 
  • Credit Card Processing: Process payments for a flat fee. Offers bookkeeping services associated with credit card transactions. Allow clients to pay via credit card for trust retainers, fee prepayments and ongoing invoice payments. 
  • Bank Reconciliations: Get real-time access to bank feeds and automatically match new transactions with book transactions. Automatically import and log credit card statements. Leverage adaptive mapping rules to correct payee names and post matter-cost related transactions. 
  • Accounts Payable: A central dashboard tracks all payees, including office bills and vendor credits. Set up recurring payments for rents and utilities and differentiate client-related expenses from firm bills. Link vendor bills to associated client matters. 
  • Fee Collection and Revenue Distribution: Specify the distribution percentage to automate payments to billers, matter owners, working attorneys and originating attorneys. Run finance productivity reports based on billing and collection data. 
  • Calendar and Task Management: Create custom workflows with specific due dates and assign them to new or existing legal matters. Delegate tasks to team members and connect calendar entries to associated cases. 
  • Email Management: Automatically file emails in respective client-matter folders. Set up permission-based access to safeguard sensitive information. Group billable emails into relevant categories to declutter the inbox. 
  • Document Management: Securely store case-related documents in compliance with data protection laws. Assign role-based permissions at the matter level to protect confidential documents. Create folders with custom labels to aid document searching capabilities. 
  • Integrations: Featured integrations include OneDrive, Google Drive, Box, NetDocuments and Dropbox. 
  • Client Portal: Provide clients with a secure two-way communication channel. Request specific documents and get automated notifications when a document is uploaded. Send digital invoices and accept credit card payments. Add, edit and revoke viewing permissions based on requirements. 
  • Trust Accounting: Use the built-in trust accounting feature to manage individual client ledgers and bulk invoice payments. Automatically import bank statements and perform three-way reconciliations. Run in-depth accounting reports and track third-party payments. Transfer funds from trust to general accounts and print disbursement checks. 
  • Audit-Ready Reconciliations: Run monthly reconciliations. Maintain complete oversight over bank statements and transactions. 
  • Trust Reports: Access numerous trust reports, including trust ledger balance, trust activity, trust client balance and more. 
  • Security: Employs bank-grade 256-bit SSL encryption for data during transit and at rest. Secures user accounts with username and password and two-factor authentication. Assign security levels and roles at the user level. 
    • Data Backups: Backs up firm data every few hours. Encrypts and stores information in multiple physical locations. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Lacks a dedicated tab for adding consultations during conflict checks. 
  •  Data migration services incur additional charges. 
  •  User-based pricing makes it an expensive option. 

Suite Support

Clients can visit the vendor’s website to submit feature requests.

mail_outlineEmail: Not specified. Live chat support is available from 9 a.m. to 9 p.m. EST, Monday to Friday.
phonePhone: (732) 595-9015; phone support hours are 9 a.m. to 8 p.m. EST, Monday to Friday.
schoolTraining: Online product training via instructor-led online classes. Clients can request hands-on, personalized training sessions.
local_offerTickets: Visit the vendor’s website to submit a support ticket.
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