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#77

Lawcus is ranked #77 in the Personal Injury Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Lawcus Pricing

Based on our most recent analysis, Lawcus pricing starts at $34 (Per User, Monthly).

Price
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Starting From
$34
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Lawcus is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Lawcus:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Lawcus Benefits and Insights

Why use Lawcus?

Key differentiators & advantages of Lawcus

  • Hassle-free Trial: Try out the platform for 14 days with anytime cancellation and no credit card details. 
  • Save Time: Avoid repeatable processes with automated workflows. 
  • Increase Cash Flow: Grow the firm’s client base extensively with dedicated lead conversion and client management tools. 
  • Remote Connection: Access important case information and client records from any device with an internet connection. 

Industry Expertise

Designed for independent legal practitioners and small to medium-sized business owners.

Lawcus Reviews

Average customer reviews & user sentiment summary for Lawcus:

User satisfaction level icon: excellent

103 reviews

96%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Lawcus reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Client Intake & CRM: Lawcus streamlines client intake with custom forms and automated workflows, ensuring a smooth onboarding experience and efficient data management.
  • Matter Management: The platform allows users to organize case files, deadlines, and tasks effectively, providing a centralized hub for all case-related information.
  • Time Tracking & Billing: Lawcus simplifies timekeeping with its intuitive interface and automated timers, making it easy to track billable hours accurately and generate invoices efficiently.
  • Communication Tools: Integrated email and secure messaging features facilitate seamless communication with clients and colleagues, keeping everyone informed and connected.
  • Reporting & Analytics: Lawcus provides insightful reports on key metrics such as billable hours, revenue, and client activity, enabling data-driven decision-making.

Cons

  • Limited Customization: Lawcus offers limited options for customizing workflows, which can be frustrating for firms with unique processes or those requiring a high degree of tailoring. For example, automating specific document generation or client intake procedures may not be possible without extensive workarounds.
  • Learning Curve: The software's interface, while generally considered user-friendly, can present a learning curve for new users due to its extensive features and functionalities. Navigating through the various modules and understanding the intricacies of task management or billing procedures may require additional time and training.
  • Integrations: While Lawcus integrates with several popular applications, the range of available integrations may not be as extensive as some competitors. This can limit connectivity with existing tools used by law firms, potentially requiring manual data transfer or additional subscription costs for third-party integration platforms.

Researcher's Summary:

Lawcus has carved out a niche for itself in the legal tech space, attracting a loyal following of users who appreciate its unique blend of features and affordability. Reviewers frequently highlight the platform's intuitive interface and user-friendly design, making it easy for legal professionals to adopt and integrate into their workflows. The customizability of intake forms, automated workflows, and client portals is a significant advantage, allowing firms to tailor the software to their specific needs and processes. Lawcus's competitive pricing structure, especially compared to industry giants like Clio and MyCase, makes it an attractive option for solo practitioners and small to medium-sized law firms seeking a cost-effective solution without compromising functionality.

While Lawcus receives praise for its core features and ease of use, some users note areas for improvement. The mobile app's functionality is sometimes seen as lagging behind the desktop version, and integrations with third-party applications could be more extensive. Additionally, while the customer support is generally responsive, some users desire more comprehensive documentation and resources for troubleshooting and self-help. Despite these limitations, Lawcus remains a compelling choice for legal professionals who prioritize a user-friendly interface, customizable workflows, and competitive pricing. Its focus on automation and client communication tools makes it particularly well-suited for firms looking to streamline their operations and enhance client satisfaction.

Key Features

  • Case Management: Maintain complete visibility over legal matters with a traditional list view or kanban style bird's-eye view. Identify conflicts of interest via full-text search. Organize matters and contacts via custom fields and groups. 
    • Legal Matters: Participate in matter-specific conversations and pin significant interactions for future reference. The matter timelines tool recollects all case-specific activities chronologically. Always stay in the loop with continuous updates on task assignments, client intake, messages and payments. Generate on-demand matter summaries detailing any outstanding balances, trust balances, and un-invoiced work in progress. 
    • Organization: Create custom numbering schemes to assign numbers to legal matters. Arrange cases via customizable labels and tags. 
  • Task Distribution: Break down complex tasks into sub-tasks, delegate them to other staff members and establish realistic deadlines. Set up trigger-based due dates, start dates and automated email notifications for upcoming tasks. 
    • Task Creation: Design recurring tasks programmed to repeat daily, monthly, annually or periodically. Create private tasks and tasks independent of legal matters. Add multiple team members to a single task and attach notes for future reference. 
  • Time and Expense Tracking: Account for all of the firm’s time and expenses. Directly create invoices from activities and generate UTBMS and LEDES billing codes.  
  • Billing: Supports both flat fee billing, split billing and contingency billing. Get notifications when a client’s retainer balance falls below the minimum amount. Email all clients with open invoices in bulk. Round off time entries and apply default billing rates to all activity items or apply custom rates on time. 
    • Invoicing: Prepare invoices en masse. Use different templates to create invoices for varied situations. Print, download, delete and process multiple invoices at once. Firms can opt to apply available retainer and trust account funds to invoices automatically. 
  • Legal Documentation: Leverage the workflow automation tool to quickly create documents from built-in templates. Store an unlimited number of documents in default folders sorted by practice areas. Create documents for specific contacts within merged fields. Petition clients for particular files with purpose-built request forms. 
  • Integration: Integrate with Dropbox, Box, Google Drive and OneDrive to simply drag and drop documents from cloud storage. The Quickbooks integration automatically synchronizes accounting data from clients, invoices and payments. Email and calendar integrations include Google, Office 365 and Outlook. Additional integrations include Zapier, Zoom, LawPay and Exchange. 
  • Client Intake: Streamline the client intake process with preconfigured online intake forms. Use the form builder to create multi-step complex forms based on conditional logic and triggers. Embed online intake forms into the firm’s website to capture leads effectively. Potential clients can save their progress on the form and complete it later. 
  • Electronic Signatures: Accept electronic signatures on agreements generated digitally. 
  • Client Relationship Management: Track lead sources, referrals and the pipeline value of potential clients. Automate follow-ups without utilizing code. Access a live feed of performance metrics on the configurable dashboard.  
  • Accounting: Manage multiple trust and operating accounts. Facilitate easy transfer of funds between accounts. Replenish trust accounts with expedited trust requests for additional funds. 
  • Payments: Generate and share secure online payment links for quicker payments. Accept credit cards for both trust and operating account payments. 
  • Workflow Automation: Design automated workflows with triggers based on rules, conditions and actions. Seamlessly automate anything from administrative activities and repetitive tasks to reminders and client engagement strategies. 
  • Legal Calendar: Always stay on top of deadlines, upcoming events, essential client touchpoints and hearing with the built-in legal calendar. 
  • Reporting and Analytics: Leverage a customizable dashboard and flexible visual formats to track real-time performance metrics. Anticipate the value of works in progress. Break down total outstanding revenue to identify invoices awaiting payment and overdue bills. 
    • Lead Reporting: Run built-in reports on lead trends, source, pipeline value, conversion rate and referrals. Identify the prominent reasons behind failed conversions and track the number of leads lost due to each cause. Drill deeper into conversion rate data to know the dollar value of conversions in every practice area. 
    • Custom Reports: Create tabular reports with custom parameters and fields, such as invoice history, matter balance summary, general client ledger, accounts receivable and more. 
  • Client Portal: Provide clients with a secure communication module. Lawyers and counsels can answer questions, share documents, request files, assign tasks to and schedule appointments with clients. 
  • Security: Safeguard client data with two-factor authentication. 

Limitations

At the time of this review, these are the limitations according to user feedback:

  •  Trust accounting function lacks visibility. 
  •  Easy to miss notifications. 
  •  Prone to occasional performance issues. 
  •  The client portal can be buggy. 
  •  The mobile app has limited functionality. 

Suite Support

Visit the vendor’s FAQ section to troubleshoot common issues. Regular support hours are 6 a.m to 7 p.m. (PST), Monday to Friday.

mail_outlineEmail: [email protected].
phonePhone: (855) 255-0330.
schoolTraining: The vendor provides online product training via video tutorials. The help center module has detailed instructions on how to implement the different features.
local_offerTickets: Not specified.
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