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What is Helpwise?

Helpwise is a notable software platform that ranks 71 among all Live Chat Software according to our research analysts and 22 crowd-sourced reviews from 1 source. Starting from $15, Helpwise is priced less than most others, commonly offers a free trial and is most suitable for any company. Helpwise can be deployed online and is accessible from a few platforms including Windows devices. Similar alternatives to Helpwise include Vergic, ThriveDesk and 123 Flash Chat.
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#71

Helpwise is ranked #71 in the Live Chat Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Helpwise Pricing

Based on our most recent analysis, Helpwise pricing starts at $15.

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Starting From
$15
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

Helpwise is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Helpwise:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Helpwise Reviews

Average customer reviews & user sentiment summary for Helpwise:

User satisfaction level icon: excellent

22 reviews

96%

of users would recommend this product

Helpwise has a 'excellent' User Satisfaction Rating of 96% when considering 22 user reviews from 1 recognized software review sites.

Key Features

  • , @mentions
  • Access Controls/Permissions
  • Activity Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • API
  • Archiving & Retention
  • Auto-Responders
  • Canned Responses
  • Chat/Messaging
  • Chatbot
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Content Management
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Email Management
  • Email Monitoring
  • Email Templates
  • File Management
  • For Sales Teams/Organizations
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Multi-Channel Communication
  • Multiple User Accounts
  • Offline Form
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Routing
  • Rules-Based Workflow
  • Search/Filter
  • Self Service Portal
  • Shared Inboxes
  • Signature Management
  • Single Sign On
  • Social Media Integration
  • Spam Blocker
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Third Party Integrations
  • Transcripts/Chat History
  • Visual Analytics
  • Website Integration
  • Whitelisting/Blacklisting
  • Workflow Management
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