Categories:

#100

Heyday is ranked #100 in the Live Chat Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Training Resources

Heyday is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Heyday:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Heyday Reviews

Average customer reviews & user sentiment summary for Heyday:

User satisfaction level icon: excellent

17 reviews

92%

of users would recommend this product

Key Features

  • AB Testing
  • Activity Dashboard
  • AI/Machine Learning
  • Alerts / Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Auto-Responders
  • Call Center Management
  • Campaign Management
  • Campaign Segmentation
  • Canned Responses
  • Chat Transcript
  • Chat/Messaging
  • Chatbot
  • Code-free Development
  • Communication Management
  • Community Management
  • Complaint Monitoring
  • Content Management
  • Contextual Guidance
  • CRM
  • Customer Database
  • Customizable Branding
  • Dashboard
  • Data Extraction
  • Data Import/Export
  • Data Visualization
  • Email Automation
  • Email Management
  • Feedback Management
  • File Sharing
  • For Developers
  • For eCommerce
  • For Sales Teams/Organizations
  • Geotargeting
  • Human Handover
  • Inbox Management
  • Intent Recognition
  • Interactive Content
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Database Integration
  • Lead Distribution
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Live Chat
  • Machine Learning
  • Mobile Access
  • Mobile App
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Negative Feedback Management
  • Offline Form
  • On-Demand Communications
  • One-to-One Messaging
  • Online Forms
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pre-Configured Bot
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Queue Management
  • Real Time Analytics
  • Real-time Consumer-facing Chat
  • Real-time Conversations
  • Reporting/Analytics
  • Screen Sharing
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • SMS Messaging
  • Social Media Integration
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Text Analysis
  • Third Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Chat
  • Video Support
  • Virtual Assistant
  • Virtual Personal Assistant (VPA)
  • Website Visitor Tracking
  • Widgets
  • Workflow Management
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