Thrio Reviews & Pricing

Key Features

• Access Controls/Permissions
• Activity Dashboard
• Agent Interface
• Alerts / Escalation
• Alerts/Notifications
• Archiving & Retention
• Auto-Dialer
• Automated Routing
• Automatic Call Distribution
• Batch Communications
• Blended Call Center
• Business Process Automation
• Calendar Management
• Call Center Management
• Call Conferencing
• Call Logging
• Call Monitoring
• Call Recording
• Call Routing
• Call Screening
• Call Scripting
• Call Tagging
• Callback Scheduling
• Campaign Management
• Canned Responses
• Chat/Messaging
• Chatbot
• Collaboration Tools
• Compliance Tracking
• Computer Telephony Integration
• Contact Management
• Content Management
• CRM
• Customer Database
• Customer History
• Customizable Branding
• Customizable Dashboard
• Document Management
• Event Triggered Actions
• File Transfer
• Forms Management
• Geotargeting
• Graphical Workflow Editor
• Inbound Call Center
• Interaction Tracking
• Interactive Content
• IVR / Voice Recognition
• Manual Dialer
• Mobile Access
• Multi-Channel Communication
• Multiple Scripts
• No-Code
• Offline Form
• On-Demand Communications
• On-Demand Recording
• Online Voice Transmission
• Outbound Call Center
• Personalization
• Phone Key Input
• Pre-recorded Messages
• Predictive Dialer
• Proactive Chat
• Progressive Dialer
• Quality Management
• Queue Management
• Real-Time Chat
• Recording
• Reporting & Statistics
• Reporting/Analytics
• Scheduled Recording
• Screen Sharing
• SIP Trunking
• Survey/Poll Management
• Task Management
• Telemarketing Management
• Template Management
• Text to Speech
• Third Party Integrations
• Transfers/Routing
• Unified Communications
• Video Support
• Voice Customization
• Voice Mail
• Voicemail Transcription
• VoIP
• Website Visitor Tracking
• Workflow Configuration
• Workflow Management
• Workforce Management