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#70

LearnUpon is ranked #70 in the Hospitality LMS product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

LearnUpon Pricing

Based on our most recent analysis, LearnUpon pricing starts at $15,000 (Annually, Quote-based).

Price
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Starting From
$15,000
Pricing Model
Annually, Quote-based
Free Trial
Yes, Request for Free

Training Resources

LearnUpon is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for LearnUpon:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

LearnUpon Benefits and Insights

Why use LearnUpon?

Key differentiators & advantages of LearnUpon

  • Supports Key LMS Features: In our analysis, LearnUpon stood out for features that help you generate insightful reports, manage courses and users, and sell courses online. Here are the key features that LearnUpon supports fully out of the box:
  • Reporting
    • Custom Dashboards: Tailor your dashboards to focus on the metrics that matter most to you.
    • Data Visualization: Transform data into charts, graphs and maps for easy interpretation.
    • Scheduled Reports: Automate the delivery of pre-built reports on various aspects such as learner performance, course enrollment and completion, and time spent per course.
  • Content and Course Management
    • Course Creation: Develop courses quickly and update them as needed.
    • Content Repository: Store and organize your course materials in one central location.
    • Learner Reminders: Send automated reminders to learners about upcoming due dates to ensure timely course completion.
  • eCommerce
    • Online Course Sales: Set up and manage a storefront to sell courses directly to learners.
    • Discounts and Promotions: Offer special deals to attract more learners.
    • Subscription Management: Handle recurring subscriptions with ease.
    • Transaction History: View and manage all financial transactions related to course sales.
  • User Management
    • Group Enrollments: Automatically add learners to specific groups based on predefined criteria.
    • Award Points and Badges: Track learner progress and motivate them with customizable awards and badges.
    • Activity Tracking: Monitor and report on various user activities and achievements within the LMS.
  • Award-Winning LMS: LearnUpon received several accolades in the LMS category in the SelectHub Awards 2024. It won best-in-class honors for assessments, compliance, content and course management, learning delivery, mobile capabilities, platform capabilities, user management, gamification, and integrations and extensibility. It stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
  • Keeps Data Secure: LearnUpon protects your data using HTTPS/TLSv1.2 and encrypted storage, including additional encryption for sensitive information. It supports SAML SSO, so users only have to authenticate once to log in to multiple accounts. With a multi-tier architecture, it offers scalability, performance and 99.99%+ uptime.
  • Industry Expert: LearnUpon ranks third on our LMS leaderboard and is one of our best picks for a comprehensive learning management tool. It has an analyst rating of 81 and offers a comprehensive set of features, such as content and course management, mobile app and eCommerce, all of which are ready to go out of the box.
  • Supports Learners Globally: LearnUpon is a multilingual LMS that supports 23 languages, including Traditional Chinese, Canadian French, Czech, Danish, Flemish, Hungarian, Norwegian, Portuguese, Slovak, Swedish and Turkish. This allows you to deliver training globally while catering to regional needs. You can centralize and customize content, using sub-portals for region-specific training and a top-level portal for global content.
  • Saves Time: LearnUpon's bulk action tools streamline enrollment management by allowing you to modify up to 500 enrollments simultaneously. Filters help you target specific enrollments based on criteria like name, role, status or enrollment date. You can then apply changes such as unenrolling learners or updating their completion statuses, saving you time and effort on manual work.

Industry Expertise

LearnUpon helps businesses deliver effective training to various audiences:

  • Employees: Onboard new hires, deliver compliance training and upskill teams.
  • Customers: Educate customers about products and services to drive adoption and retention.
  • Channel partners: Train sales partners to sell more effectively.
  • Extended enterprise: Provide training to franchises, associations and other external audiences.

LearnUpon Reviews

Based on our most recent analysis, LearnUpon reviews indicate a 'excellent' User Satisfaction Rating of 93% based on 283 user reviews from 5 recognized software review sites.

User satisfaction level icon: excellent

283 reviews

93%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of LearnUpon reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Outstanding Customer Support: Users consistently praise LearnUpon's customer service, describing it as responsive, knowledgeable and genuinely committed to helping clients. Many reviews mention quick turnaround times for support tickets and personalized assistance from Customer Success Specialists.
  • User-Friendly Interface: The platform is noted for its clean and intuitive interface, making it easy for users to navigate and set up courses. Many reviewers highlight the ease of uploading and customizing content, which enhances the overall user experience.
  • Integration Capabilities: Users like that it supports various third-party integrations, including SAML SSO, which they find easy to implement. This feature is particularly valued by organizations looking to streamline user access across platforms.
  • Excellent Ecommerce Features: For organizations that offer courses for sale, LearnUpon's eCommerce functionalities, including easy setup with PayPal and discount code options, have been well-received.

Cons

  • Integration Challenges with Content: Some users report difficulties integrating authored content, such as SCORM files, into the platform.
  • Occasional Technical Glitches: Users have noted technical issues, such as problems with course enrollments not displaying correctly on dashboards. While these issues are not pervasive, they can disrupt the learning experience.
  • Cost Considerations: Although many users feel they receive good value for money, some reviews indicate that the pricing structure may be a concern for smaller organizations or those with limited budgets.

Researcher's Summary:

LearnUpon is a versatile and easy-to-use platform that effectively meets a wide range of training needs. Its simple interface, along with features like course creation, eCommerce options and detailed reporting, makes it a strong choice for organizations of all sizes. It excels in serving diverse audiences, including employees, customers and partners.

We particularly liked the intuitive user interface that makes it easy to manage and deliver training content. Both administrators and learners appreciate the clean design and straightforward navigation, which simplifies finding and engaging with courses. The course creation process is accessible even for those without technical expertise, allowing you to build engaging and interactive learning experiences with ease.

Another standout feature is the reporting and analytical suite. You’ll find detailed insights into learner progress, course completion rates and assessment results, helping you track the effectiveness of your training programs. These analytics enable you to identify areas for improvement and make data-driven decisions to enhance learning outcomes.

We would also like to highlight LearnUpon’s flexibility. It supports multiple portals for catering to different audiences and managing training content efficiently. This feature is handy for handling diverse training needs and various learner groups.

The platform supports a range of content formats, including SCORM and xAPI, and includes features like gamification and mobile access to keep learners engaged. It also ensures data security with ISO 27001 and SOC 2 compliance.

However, LearnUpon lacks advanced AI features and some mobile collaboration tools, which might be necessary for specific organizations. Additionally, while the platform offers good value, the cost could be a concern for smaller businesses.

Overall, LearnUpon is a strong, user-friendly solution for managing training programs. Its intuitive interface, comprehensive reporting and smooth integrations help you streamline training processes and achieve your learning goals effectively. It might not be the best fit for very small businesses or those needing highly specialized features like advanced AI capabilities or extensive mobile collaboration tools.

Key Features

  • Course Builder: Design training tailored to your needs, be it microlearning for quick lessons or comprehensive learning paths for detailed training.
    • Develop programs with diverse content types, including webinars, instructor-led training, SCORM, xAPI files, documents and videos.
    • Integrate SCORM and xAPI content from your authoring tools. Add videos with progress tracking, prevent skipping, and include captions or transcripts.
    • Upload documents and presentations directly into courses or embed Google Docs and Slides with links.
    • Schedule and manage live, instructor-led sessions, including webinars, and track their progress.
    • Structure content into modules and create learning paths that guide learners through linked courses. Build a catalog for easy browsing and self-enrollment.
    • Manage SCORM and xAPI content with ease: drag and drop files, adjust settings without reauthoring, replace files without disruption, and track learner interactions and performance.
  • Security: Adhere to international standards with ISO 27001:2013 certification for information security management. Meet stringent data security criteria with SOC 2 compliance, covering availability, processing integrity, confidentiality, and privacy. Leverage AWS's robust and secure cloud infrastructure for reliable performance.
  • User Management: Effortlessly manage users and minimize administrative tasks.
    • Bulk Upload: Add thousands of users at once by uploading a spreadsheet with their email addresses.
    • Import and Automate: Connect with your HRIS or CRM systems to automatically import new users.
    • Organize Users into Groups: Segment users based on specific attributes. Tailor content for each group and generate group-specific reports to track progress.
    • Define User Roles and Permissions: Customize user roles to fit your organization’s structure.
      • Administrator: Full privileges to configure settings and manage the LMS.
      • Instructor: Manage courses, mark assignments and facilitate instructor-led training.
      • Manager: Limited control to run reports and oversee specific groups.
      • Learner: Focuses on completing courses and learning paths, earning points and badges.
  • eCommerce: Create your online storefront and customize and manage it effortlessly.
    • Branding: Reflect your brand with custom colors, logos for desktop and mobile views, a large hero image, and optional videos from Vimeo or YouTube.
    • Configuration: Adjust settings for bulk purchasing, currencies (USD, CAD, AUD, GBP, EUR), course bundles, custom store URL, Google Analytics, social media integration, payment gateways (PayPal, Stripe, Shopify), coupons and sales tax.
    • Adding Courses
      • Course Setup: Select courses from the "Courses" page, set prices and enable the "Course is sellable?" option. Include courses with live sessions to appear on a calendar.
  • Purchase Process: Enable learners to add courses to their cart, apply coupon codes and proceed to checkout. After payment, they receive a confirmation email and enrollment notifications, and new users can set up profiles for future courses.
  • Reporting and Analytics
    • Sales Report: Track revenue, course performance, and coupon usage. Export data for accounting and strategy adjustments.
    • Webhooks: Receive real-time notifications of purchases and course completions, integrating with systems like Slack for immediate updates.
  • Easygenerator Integration: Send courses from Easygenerator directly to your LMS. Imported courses show up as SCORM modules in the Library or as draft courses for review. Update your content in Easygenerator and control when changes appear in LearnUpon. Track learner interactions like votes and responses in Easygenerator.
  • Reporting and Performance Tracking: Use reporting tools to track and analyze various aspects of your training program, including user progression, exam results, survey responses and training histories.
    • Discover where learners may be struggling and understand course status, certifications, exam results and survey feedback with quickly exportable reports.
    • Apply filters like date ranges to tailor reports before exporting them, ensuring you obtain the most relevant information based on your needs.
    • Automatically export and share data via Excel, PDF or directly to team members' inboxes.
    • Integrate reporting data with other systems to create a unified data narrative across platforms.
    • Monitor key metrics such as enrollments and user logins directly from the admin dashboard.
  • Portals: Create distinct learning environments, or portals, within the platform to cater to different target audiences.
    • Upload company logos and apply your brand colors using the color picker to maintain a consistent brand identity across portals.
    • Set up new portals in seconds, each with its own features, users and content, tailored to specific needs.
    • Incorporate unique multimedia banners and choose to keep content separate or reuse it across multiple portals.
    • Customize URLs and remove any LearnUpon references to create a consistent brand experience for learners.
    • Copy, edit and share courses across portals with ease. Update a course in one portal and deploy changes across all linked portals.
  • Integrations: Use LearnUpon’s powerful integrations and partnerships to automate actions and enable smooth data flow between systems.
    • CRM: HubSpot, Salesforce
    • HRIS: BambooHR, Lattice
    • Webinar: Zoom, MS Teams
    • Learning & Content: Degreed, LinkedIn Learning, Go1, Elucidat
    • Sales & Partner Enablement: Gong, Impact.com
    • eCommerce: Shopify, Stripe, PayPal
    • Communication: Intercom, Slack, Zendesk
    • Access Management: Okta, OAuth 2.0, OneLogin, Microsoft Azure
  • API and Webhooks: Leverage the system API and webhooks to integrate with your products and commonly used tools.
    • API: Access comprehensive documentation to build custom integrations.
    • Webhooks: Receive real-time notifications for specific events, such as course completions or user enrollments.
  • Mobile App: Conduct and provide access to training on the go via an iOS and Android-compatible mobile app.
    • Access a dashboard summarizing enrolled and completed courses with course thumbnails and progress bars.
    • View and engage with courses through a visually informative interface that tracks overall progress.
    • Submit star ratings and comments on courses to provide feedback.
    • Manage your profile with features, including portal branding for a consistent look and feel.
    • Download documents, audio and video files for offline access.
  • Assessments: Conduct assessments to measure learner progress and course effectiveness.
    • Use various question types and set parameters like time limits, passing scores and attempts.
    • Let learners submit answers or upload files, review their work and give feedback.
    • Add regular quizzes within courses to ensure learners retain learning materials.
    • Collect feedback through surveys and course ratings.

Approach to Common Challenges

  • Conducting ILT Training: The ILT Center in LearnUpon simplifies the management of both in-person and online training sessions. Here’s how you can efficiently use its features:
    • Create and adjust sessions anytime, even after a course is published.
    • Enable overbooking to let learners sign up for sessions that aren’t scheduled yet.
    • Assign multiple owners and instructors to a session and set modules as required or optional.
    • Manage attendance by importing rosters from platforms like Google Meet to automatically or manually enroll learners.
    • Share and update ILT modules across courses without needing to republish.
  • Ensuring Regulatory Compliance: LearnUpon’s compliance training features are designed to ensure that your learners adhere to industry-specific laws without fail. The solution allows you to:
    • Quickly find learners based on specific conditions to identify those who meet or don’t meet specific criteria.
    • Send emails to prompt learners to complete pending tasks or attend training.
    • Schedule notifications to remind learners about outstanding training by the compliance due date and include additional recipients like supervisors or compliance officers.
    • Use reporting tools to identify and review outstanding risk assessments, enabling admins to take efficient action.
  • Centralizing Training Activities: LearnUpon brings all your training features into one easy-to-use platform. Learners can see all their courses, track their progress, and access their training history and certificates. They can also manage their achievements and view a resource center with essential documents and materials for easy access and downloads.
  • Improving Learner Engagement: LearnUpon offers many features to enhance learner engagement and communication:
    • Multimedia Banners: Display multimedia banners on learners' dashboards to push important information and updates directly to them.
    • Notifications and Reminders: Keep learners informed with automated emails about enrollments, due dates, reminders and other vital announcements.
    • Discussion Forums: Allow learners to share knowledge and engage in conversations about course content and related topics.
    • Learner-Facing Mobile App: Allow users to access content anytime, anywhere, using the mobile app.

Cost of Ownership

Frequently asked questions about LearnUpon’s pricing include:

Q. What is the starting price for LearnUpon LMS?
A. The starting price for LearnUpon LMS is not mentioned on its website. You can contact the vendor for more information.

Q. Does LearnUpon offer a free trial?
A. Yes, LearnUpon provides a free trial to explore the platform before committing to a subscription. You can contact the vendor for more information.

Q. Is there a free version of LearnUpon?
A. No, LearnUpon doesn’t offer a free version of its LMS; all plans are subscription-based.

Q. What is included in the Basic plan?
A. The Basic plan includes essential features for managing and delivering training, but specific details can vary. It’s recommended that you contact LearnUpon for the latest feature list.

Q. How is LearnUpon's pricing structured?
A. LearnUpon's pricing is structured as a subscription model, with costs based on the number of active users and the features included in each plan.

Q. Are there any additional costs besides the subscription fee?
A. While the subscription fee covers most features, additional costs may arise from custom integrations or specific add-ons. It's best to consult with LearnUpon for detailed pricing information.

Q. Does LearnUpon offer discounts for nonprofits?
A. Yes, LearnUpon provides unique pricing options for non-profit organizations. Interested parties can contact the vendor for more details.

Q. What payment methods are accepted for LearnUpon subscriptions?
A. LearnUpon typically accepts various payment methods, including credit cards and bank transfers, but specific options may vary. It's best to confirm during the purchasing process.

Q. How does LearnUpon handle billing cycles?
A. LearnUpon offers monthly and annual billing options. Annual subscriptions usually come at a discounted rate compared to monthly payments.

Q. Is there a contract required for LearnUpon?
A. LearnUpon usually operates on a subscription basis without long-term contracts, allowing flexibility for organizations to adjust their plans as needed.

Q. How can I get a detailed quote for LearnUpon?
A. To receive a detailed quote, you can contact the vendor directly through their website or customer support channels.

Q. Are there any hidden fees with LearnUpon?
A. LearnUpon is transparent about its pricing, but you must inquire about any additional costs related to integrations, custom features or support services to avoid surprises.

Q. How can I determine which LearnUpon plan is right for my company?
A. Your LearnUpon Account Executive (AE) will assess your requirements to ensure your use case is a good fit and recommend a plan that matches your specific usage, feature and support needs. Contact the vendor to connect with one of the AEs.

Q. Is there special pricing available for non-profits?
A. Yes, LearnUpon offers special pricing for eligible nonprofit organizations. Please contact the sales team for more details.

Limitations

  • Lacks Mobile Collaboration and Offline Learning Tools: The solution doesn’t allow learners to access courses, complete them offline and sync their progress when they are back online from mobile devices. It doesn’t offer collaboration among learners using two-way messaging, group chats, discussions and file sharing on their mobile devices.
  • Limited AI Tools: During our evaluation, we found LearnUpon lacking in AI capabilities. It doesn’t support AI-based reporting and tagging, content translation, AI-powered search, conversational AI, or NLP capabilities, scoring only 14 in our analysis. The only AI feature it supports is AI-based content recommendations. If you need an LMS with extensive AI features, you may consider Docebo. It fully supports all these AI functionalities out of the box, except for AI reporting.
  • Limited Messaging Capabilities: LearnUpon enables administrators and instructors to message individual learners or send announcements to groups. However, it doesn’t support messaging between learners, limiting peer-to-peer interaction. In the mobile app, only the latest ten messages are visible, and users can’t access drafts or sent messages.

Demo Resources

  • eBooks: Gain expertise in creating innovative training solutions with expert-authored eBooks.
  • Webinars: Get inspired by industry leaders in learning and development through engaging webinars.
  • LearnUpon Connect ’24: Experience virtual insights from industry pioneers and discover groundbreaking strategies. On-demand sessions are also available.
  • Blog: Enhance your training programs with practical tips and comprehensive guides from the LearnUpon Blog.
  • Newsroom: Stay updated with the latest announcements, news, partnerships and more.
  • Knowledge Base: Access articles and guides on getting started with LearnUpon and using its features.

FAQs

Q. What types of training can I deliver with LearnUpon?
A. LearnUpon supports various training formats, including instructor-led training (ILT), self-paced eLearning, blended learning and compliance training.

Q. Can I sell courses using LearnUpon?
A. Yes, LearnUpon includes built-in eCommerce features that allow users to sell courses online, supporting multiple payment gateways and pricing models.

Q. How does LearnUpon support blended learning?
A. LearnUpon allows users to manage both instructor-led and self-paced training in one platform. It also allows you to track attendance and assessment results for all training types.

Q. What kind of customer support does LearnUpon offer?
A. LearnUpon provides comprehensive support, including email, phone, live chat, a knowledge base and a dedicated Customer Success Manager for each client.

Q. Is LearnUpon suitable for all industries?
A. Yes, LearnUpon serves a wide range of industries, including technology, healthcare, manufacturing, professional services and nonprofit organizations.

Q. Can LearnUpon integrate with other software?
A. LearnUpon offers pre-built integrations with popular tools like Salesforce, Slack and Zoom, as well as a RESTful API for custom integrations.

Q. How does LearnUpon handle user management?
A. LearnUpon supports single sign-on (SSO), user provisioning and batch user uploads, making it easy to manage large groups of learners.

Q. How do I get started with LearnUpon?
A. You can start with a free trial or demo to explore LearnUpon’s features and see how it meets your training needs before committing.

Q. Can I customize the LearnUpon platform?
A. Yes, you can customize the platform with logos and color schemes to align it with your organization's identity.

Q. What types of content can I upload to LearnUpon?
A. LearnUpon supports various content types, including videos, documents, SCORM files and xAPI content.

Q. How does LearnUpon ensure learner engagement?
A. LearnUpon includes gamification features, such as badges and leaderboards, to enhance learner engagement and motivation throughout training programs.

Q. What reporting capabilities does LearnUpon provide?
A. LearnUpon offers insightful reporting and analytics tools that track learner progress, course completion rates and overall training effectiveness.

Q. What types of companies use LearnUpon?
A. LearnUpon serves organizations of all sizes that prioritize learning as a critical component of their growth strategy. It supports over 1,300 organizations worldwide, including notable names like Zendesk, Logitech, Twilio and Gusto.

  • Large organizations: Implement scalable learning solutions across their extended enterprise.
  • Medium-sized businesses: Integrate learning strategies with other business tools.
  • Start-ups and growing companies: Centralize their learning with their first LMS.

Q. Which companies might not find LearnUpon suitable?
A. LearnUpon may not be ideal for companies with fewer than 50 users, those needing an on-premise solution or those requiring HIPAA compliance for handling health or sensitive personal data. Additionally, K-12 and higher education institutions focused on student training may find LearnUpon less suitable.

Q. How do companies use LearnUpon?
A. Companies use LearnUpon for the following purposes:

  • Employee Training and Development
  • Customer Education
  • Partner Enablement
  • Volunteer Training
  • Selling Training
  • Member Training

Q. What industries use LearnUpon?
A. LearnUpon is trusted by leading companies across a variety of industries, including:

  • Software & Technology
  • Retail
  • Business & Financial Services
  • Nonprofit
  • Construction & Manufacturing
  • Training Companies
  • Associations
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