Plex Systems Reviews & Pricing

by PLEX Systems | Founded 1995, Troy, MI

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What is Plex Systems?

Industry Specialties: Aerospace, Automotive, Food and Beverage, High Tech and Electronics, Industrial Manufacturing, Precision Metalforming

Plex Manufacturing Cloud uses real-time data to connect and facilitate operations among various business aspects such as finance, distribution and production. It has built-in compliance and approval monitoring tools to ensure that your products are created accurately and with regulations in mind.

With Plex software, you also have the ability to develop customized reports and dashboards to make visualization easier and more streamlined. These reporting tools can make developing insights faster and easier, especially when considering the program’s use of actual minute-by-minute data.

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User Sentiment i

Based on 32 reviews:

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#15

Plex Systems is ranked #15 in the Supply Chain Management Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Plex Systems Pricing

Based on our most recent analysis, Plex Systems pricing starts at $500 (Per User, Monthly).

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Starting From: $500
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Plex Systems is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Plex Systems:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Plex Systems Benefits and Insights

Why use Plex Systems?

Key differentiators & advantages of Plex Systems

Increased Efficiency: Plex Manufacturing Cloud uses real-time data and set parameters to maximize production capabilities. Its Advanced Planning and Scheduling tool uses information such as inventory levels, amount of production floor space and maximum productivity levels to generate a best-fit manufacturing schedule.
Accessibility: As a cloud-based manufacturing software, Plex is available anytime and anywhere as long as a user has internet access. This is especially beneficial in the manufacturing center considering manufacturing managers and production line employees can access real-time data from internet-enabled devices while they’re actually on the floor working.
Improved Customer Experience: Customers are the backbone of your business, and Plex software capitalizes on this fact through its customer portal, which provides visualization as a product moves throughout the supply chain. Shipping notifications are also included so that clients have an accurate expectation as to when an item should be delivered.
Heightened Visibility: With increased visibility, you can develop insights more quickly. Plex Manufacturing Cloud contains the ability to use customizable dashboards to reflect minute-by-minute information such as inventory levels and labor allocation, which enables you to make informed decisions based on current processes.
Collaboration: Plex allows for collaboration with clients through the customer portal. It also contains internal collaboration tools that are emphasized through its multi-site functionality for supply chain and financial processes.

Industry Expertise

Plex Manufacturing Cloud is a fairly comprehensive solution, but it does contain features that are especially beneficial to businesses in the aerospace, automotive, food and beverage, high tech and electronics, industrial manufacturing, and precision metalforming sectors. For example, aerospace companies can benefit from the program’s compliance with the new AS9100 D standard. This system also has advanced traceability and quality management features that are helpful to companies operating in highly regulated industries such as the ones mentioned above.

More than 615 businesses currently use Plex Manufacturing Cloud for their operational needs. These companies are located in 22 countries and operate more than 2,000 production facilities.

Plex Systems Reviews

Average customer reviews & user sentiment summary for Plex Systems:

32 reviews

74%

of users would recommend this product

Plex Systems has a 'good' User Satisfaction Rating of 74% when considering 32 user reviews from 4 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Plex Systems reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Improved Shop Floor Visibility: Users praise Plex for providing real-time insights into production processes, enabling better decision-making and quicker responses to issues.
Streamlined Inventory Management: Plex helps manufacturers optimize inventory levels, reducing waste and ensuring materials are available when needed.
Enhanced Quality Control: The system's quality management features help track defects, identify root causes, and improve overall product quality.

Cons

Reporting Limitations: Users express frustration with the inflexibility and limitations of Plex's built-in reporting features, making it difficult to extract and analyze data in ways that suit their specific needs.
User Interface Complexity: The system is often described as being difficult to navigate and non-intuitive, especially for new users who require extensive training to become proficient.
System Rigidity: Plex is often criticized for its lack of flexibility in adapting to unique or evolving business processes, requiring workarounds or customizations that can be time-consuming and costly.

Researcher's Summary:

Want to know if Plex Systems is truly complex or simply complexly awesome? Recent user reviews suggest the former might be closer to the truth. While Plex Systems is praised for its comprehensive suite of features covering everything from planning and scheduling to supply chain management, users often highlight a steep learning curve and a sometimes clunky interface as drawbacks. This complexity can make it challenging for smaller businesses or those with less tech-savvy teams to implement and utilize effectively.

However, Plex Systems shines in its ability to connect different aspects of a manufacturing operation, providing real-time visibility into production processes, inventory levels, and quality control data. This end-to-end integration is a key differentiator, allowing businesses to streamline operations and make data-driven decisions. For example, users cite the ability to track production in real-time and identify bottlenecks as a major advantage, leading to improved efficiency and reduced downtime. Ultimately, Plex Systems is best suited for larger, established manufacturing businesses with the technical resources and expertise to navigate its complexities and leverage its powerful features for maximum impact.

Key Features

Inventory Management: Plex Manufacturing Cloud allows you to track the quantity and location of your inventory, whether you want to look at raw materials, WIP or finished goods. It also supports barcode scanning and label printing in an effort to improve the accuracy of reported inventory levels. Controls are also in place to ensure that products are always developed using the right materials, therefore improving inventory viability.
PLM Functionality: Built-in revision control workflows allow for approved changes to be reflected across the entirety of the product lifecycle. Product specifications can also be developed to expedite processes.
Quality Management: Plex software helps to ensure that you are retaining compliance with standards such as ISO, TS and QS. You can also use supplier scorecards to look at your entire supply chain. For example, your suppliers can use checksheets to validate the quality of their materials before the goods reach your facility, therefore hastening the quality analysis process on your end.
Management of Shipments: The shipping management system ensures that only products that meet acceptable quality specifications are sent to customers and that they are sent to the intended recipient. Plex software's manufacturing system also contains a labeling feature that automatically prints labels using customer information in order to avoid shipping errors. ASNs are automatically sent and formatted as products leave the production facility.
Real-Time Financial Management: Plex software contains continuously updated information on components such as labor hour utilization and point-in-time inventory. The financial management system is designed for order-to-cash and procure-to-pay processes and includes multi-site functionality. Financial reports are also easily accessible with this tool.
Customer Relationship Management: This program includes a customer portal that provides visibility of a product as it moves throughout the supply chain and allows for enhanced collaboration ability. Important components such as quotes, estimates, issue resolution and order management are built into the tool along with an integrated EDI.
Advanced Planning and Scheduling: The Plex Advanced Planning & Scheduling (APS) solution allows you to account for constraints in your workplace such as amount of resources and maximum production capacity to develop optimized production runs. Finite Scheduling includes the ability to plan your development schedule based on factors such as resources, tools and space. The program also allows you to level-load production across different manufacturing centers.

Suite Support

Plex Manufacturing Cloud offers three different support options — Silver Care, Gold Care and Platinum Care. Silver Care is included in every Plex module, and the Gold and Platinum options are available for an additional cost and contain more features.

Email: Every support package includes 24/7 online case access. Gold and Platinum Care members receive quicker response times and have more authorized contacts that can request assistance.

Phone: Phone support lines are available during normal business hours. All customers can partake in live case submission via phone.

Training: All customers have access to the Plex Community, where they can ask and answer questions about the program. Gold Care members receive four Plex Mentoring Sessions a month, whereas Platinum Care holders get eight Plex Mentoring Sessions every month. An additional benefit for Platinum Care members is that a technical account manager is assigned to provide product assistance.

Tickets: Customers can submit cases online at any time. Phone ticket entry is also available. Platinum members have a dedicated support manager who can help with technical issues and questions. Response time is also faster for those who have the Gold or Platinum Care plans.