ProShop Reviews & Pricing

by Adion Systems | Founded 1993, Vancouver, British Columbia

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Overview Pricing Benefits Reviews Features

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What is ProShop?

Industry Specialties: Job Shop, Aerospace, Medical and OEM

ProShop is a job shop management manufacturing ERP that transforms workshops into a paperless and web-based atmosphere from the front office to the shop floor to make more appropriate business decisions and smooth operations for the job shops, aerospace, medical and original equipment manufacturer (OEM) industries.

Quality management system (QMS) functionality, MES, document control, job routings, cutting, NCR generation, shop scheduling, estimates, job costing, time clock, purchasing, reporting and contact management are just some of the product's key features.

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User Sentiment

Based on 65 reviews:

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ProShop Pricing

Based on our most recent analysis, ProShop pricing starts at $500 (Monthly, Quote-based).

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Starting From: $500
Pricing Model: Monthly, Quote-based
Free Trial: No

Training Resources

ProShop is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for ProShop:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

ProShop Benefits and Insights

Why use ProShop?

Key differentiators & advantages of ProShop

Add Components Off the Shelf (COTS): ProShop offers a COTS accessory that links to work orders so users can add COTS items to BOMs such as fasteners, fluids, materials, consumables and other hardware. The COTS accessory monitors arriving orders and outgoing execution of items such as safety stock, batch dimensions, inventory amounts and worth. Users can track every COTS item handled so certifications promptly run into document bundles when jobs are delivered, eliminating extra work from the purchasing and manufacturing teams.
Intuitive Dashboards: Users may work with more than 25 individual dashboards that display KPIs and data on customer service, planning, shipping, inspection, receiving, finance and more. These dashboards are also adjustable to meet the specific needs of each user.
Effective Time Clock: ProShop is equipped with a time clock that monitors user time punches. The swift interface enables users to clock in and out using any device when they input a password. This tool stores a history of clock punches and permits managers to evaluate, edit, authorize missed or forgotten time punches to the appropriate timestamp. Users can export time clock data to accounting software such as QuickBooks, Sage or third-party payroll processors.
Supervise Every Employee: Users can monitor every employee who utilizes ProShop as well as offering HR and management departments a place to chronicle essential employee information such as benefit summaries, contact information and more. Managers with approved authorization can pinpoint direct links to every clock punch and time tracking, effectiveness, training records, positions held, quality performance and more. Employees are also able to review their assigned organizational chart and the training that they are lacking.
Transform Quotes into Purchase Orders: Users can transform quotes into purchase orders with a single click. Purchase orders come with elaborately detailed information on prices, delivery dates, work order numbers, First Article Inspection (FAI) requirements and more. Users can also produce purchase orders by inputting part numbers, costs, distribution dates, credit terms, delivery locations, primary contact, shipping, quality requirements and more for every line item. The orders are ISO 9000 and AS9100D-friendly because of the compliant contract review extension, enabling instantaneous verification without printing out documents.
Fluid Messaging: The messaging module facilitates company dispatching to replace emails. This attribute is thread based and permits conversations among groups of users with links to relevant ProShop pages. Automatic messages such as when non-conformance reports (NCRs) are generated, when time tracking exceeds a target with a determined percentage, when shop machinery is in need of calibration or maintenance, when documents are prepared for assessment and approval, and more can be issued. Users may seek specific communications because the messaging appliance is connected to their business' database, ensuring that all messages are archived and easy to locate.
Upkeep Contacts: Govern vital information of patrons, suppliers and other out-of-company contacts with the contacts element. Emails, phone numbers, annotations, quality requirements, shipping addresses, credit terms, receiving hours and other valuable information can be stored in this accessory. It even has quick links to work orders, purchase orders, on-time distribution, customer satisfaction surveys, historic profit numbers and more. Users may access workmanship standards, cosmetic requirements or other company documents cited by their organization. When handling vendors, it's feasible for users to supervise processes, lot charges, audit results, hours, delivery transit times, employee contacts and more.
Two Choices for Making Quotes: The quote tool allows users to make quotes in two methods. First, they can be made with separate line items on non-repeatable expenses as an NRE or split NRE prices into collective unit prices for every amount users are quoting. Leverage the shopping cart tool to combine several estimates to make numerous part numbers is possible. Users can merge linked notes and agreements in a quote's notes section. Special terms or comments are recognized by their particular part number. Quotes can be saved as a PDF file that can be sent to clients.

Industry Expertise

The founders of Adion Systems have worked on ProShop for 17 years. They launched their first product, Pro CNC in 1993 and received great success. In 2014, they sold Pro CNC and launched ProShop ERP with the intention to streamline machine shop operations such as scheduling, quality management, equipment calibration and more. It's scalable and comprehensive.

ProShop Reviews

Average customer reviews & user sentiment summary for ProShop:

65 reviews

99%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of ProShop reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Inventory Management: ProShop simplifies inventory management, allowing users to track stock levels, receive low-stock alerts, and manage purchase orders efficiently.
Production Planning: The platform aids in production planning by enabling users to schedule production runs, allocate resources, and monitor progress in real-time.
Quality Control: ProShop facilitates quality control processes by allowing users to define quality standards, track inspections, and manage non-conformance reports.
Reporting and Analytics: Users can generate comprehensive reports and gain insights into production performance, inventory levels, and other key metrics.

Cons

Limited Functionality: ProShop may not be suitable for complex manufacturing processes due to its limited feature set. The software lacks industry-specific tools for areas like supply chain management or advanced production planning.
Customization Challenges: Adapting ProShop to unique workflows can be difficult. Users have reported limitations in customizing reports, dashboards, and data fields to align with specific manufacturing requirements.
Integration Issues: Integrating ProShop with existing manufacturing systems and software can pose challenges. Users have encountered difficulties connecting ProShop with ERP, MES, or other specialized manufacturing platforms, leading to data silos and inefficient workflows.

Researcher's Summary:

Over the past year, reviews highlight ProShop's robust scheduling capabilities as a standout feature, enabling efficient management of complex manufacturing processes and optimization of production schedules to minimize downtime and maximize output. Users also appreciate the software's comprehensive inventory management tools, which provide real-time visibility into stock levels, automate reordering processes, and prevent stockouts and overstocking. ProShop's quality control functionalities are also praised, allowing manufacturers to track and manage quality issues, ensuring products meet the required standards. However, some users note that ProShop's interface can have a steep learning curve, particularly for those unfamiliar with manufacturing software. Additionally, while ProShop offers a wide range of features, some users find that certain advanced functionalities may require additional configuration or customization to fully meet their specific needs. Despite these drawbacks, ProShop is generally considered a valuable tool for small to medium-sized manufacturers seeking to streamline their operations and improve efficiency. Its comprehensive features, particularly in scheduling, inventory management, and quality control, make it well-suited for businesses looking for an all-in-one solution to manage their manufacturing processes.

Key Features

Estimates: Users may execute the estimates attribute to craft thorough price and time estimates for workpieces or procedures either free form or through the Rapid Estimate Template function. It's possible for users to draft any type of operation for any part they are forecasting such as labor time for arrangement and cycle time, extra costs for materials, BOM objects and off-facility operations. This accessory enables users to specify lead times, highlight totals or percentages and attached intricate notes about activity, procedures and more. Users may tailor direct labor rates for each job and alter overhead costs, profit margins, assignments and more in addition to generating quotes for clients in emails when the estimate is finalized in just one click.
Job Costing: ProShop's job costing appliance automatically tracks and informs users how much money is spent on a particular work order along with how much progress was made. As a task progresses, additional expenses are promptly added so users receive a transparent view of a task's health and development from a time and budget standpoint, permitting users to rectify mistakes or make modifications. After sending work orders, users receive finalized expense data that instantly populates dashboards. Users also obtain links to analyze the entire costing history of all part numbers and work orders associated with that part number such as elaborate information on dollars spent and time spent.
Parts: The parts feature stores work instructions, condition templates, site routes and more for particular parts and workpieces. Work instructions contain top-notch photos, videos and other media along with text to assist workers in reaching installation and run quotas to diminish limited shop floor knowledge. This module offers the most up-to-date versions of work directions and stores previous instructions in the archive component.
Purchasing: Users can allocate purchase orders (POs) to their suppliers from the purchasing dashboard in the purchasing appliance. The dashboard exhibits live purchasing requirements for active work orders based on priority date and merchandise type. This tool showcases all outstanding POs, late orders and limited orders. POs are produced with a shopping cart accessory that accumulates purchasing requirements of active work orders and appointed to suppliers for ordering. Each cert for purchased goods is scanned and fastened to each line item, establishing hassle-free recovery of certs mentioned in the work order appliance.
Work Orders: TThe work order trait has thorough documentation for previous and existing assignments with rapid access. Users can review real-time statuses of every job that occurs at their facility in addition to linking relevant information to that job such as labor hours, routine expenses, the quantity of parts completed at a particular manufacturing phase and the exact location of external materials and when they'll return. This module offers part work link instructions and digital consents for each step in the production process while informing users of the exact date and user who gave their stamp of approval on a particular phase. This accessory can link instantly to reports such as FAI, IPQC, delivery documentation, raw material certifications and BOM items, while also linking to direct labor time tracking, total archived profit and loss intel and more.
Scheduling: Stay on top of the remaining hours in an assignment and ensure jobs are completed in accordance with shift schedules by using the schedule accessory. Users receive alerts if they'll be on time with jobs as well as predictions of whether or not users will meet their deadlines for future jobs based on planned hours and available employees. It is also equipped with boosted analytics that can cipher dates to determine when work orders need to leave to get to clients or out-of-plant worksites as well as when they are expected to return to the primary facility.
Inventory: ProShop's inventory feature consists of built-in parts and COTS functions, enabling users to review how much inventory is available at their enterprises, its value and precise location. Users may swiftly identify the exact work order associated with a specific part number or assembly and even pull up the history of any job shipped from inventory and where materials came from. This feature includes total expenses.
Reporting: The reporting attribute automatically generates multi-tiered reports and dashboards in real time so users are never left in the dark. Queries are saved for individual or organizational use and showcase robust data tables for adjustments, arranging, filtering and transporting.

Limitations

ProShop comes with plenty of benefits and capabilities, but there are a few limitations. At the time of this review’s publication, these are the limitations of the solution based on user feedback:

Some users find that it has a tough learning curve.
Challenging to track machines or labor for unmanned jobs.

Suite Support

Email: Users may email [email protected] for support

Phone: User may dial (360)515-7576 for phone support.

Training: ProShop offers a plethora of training materials under the "Resources" tab including helpful tutorial and webinar videos, downloadable whitepapers, the Making Chips podcast, informative blog posts and more.

Tickets: Users may fill out the "Send Us A Message" contact form on the "Contact Us" page for ticket support.