QAD ERP Reviews & Pricing

by QAD | Founded 1979, Santa Barbara, CA

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Overview Pricing Benefits Reviews Features

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What is QAD ERP?

Industry Specialties: Manufacturing

QAD ERP is a comprehensive manufacturing software solution designed to streamline and integrate core business processes across manufacturing organizations. It's particularly well-suited for mid-sized to large manufacturers in industries such as automotive, consumer products, food and beverage, life sciences, and industrial equipment. Key benefits include improved visibility and control over operations, enhanced collaboration, and boosted productivity. Popular features encompass financial management, supply chain management, production planning, inventory management, quality management, and customer relationship management. According to user experiences, QAD ERP stands out for its deep industry-specific capabilities, user-friendly interface, and strong customer support. Pricing is typically based on a per-user, per-month subscription model, with costs varying depending on the number of users, modules, and deployment options.

Pros

Industry-specific features
User-friendly interface
Strong customer support
Improved visibility and control
Enhanced collaboration

Cons

Complex implementation
High customization costs
Steeper learning curve
Limited reporting capabilities
Potential integration challenges

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment

Based on 54 reviews:

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Product Screenshots and Videos

QAD ERP Pricing

Based on our most recent analysis, QAD ERP pricing starts at $5,000 (Per User, Monthly).

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Starting From: $5,000
Pricing Model: Per User, Monthly
Free Trial: No

Training Resources

QAD ERP is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for QAD ERP:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

QAD ERP Benefits and Insights

Why use QAD ERP?

Key differentiators & advantages of QAD ERP

Improve Communication: Communicate with suppliers by providing them access to the QAD Supplier Portal. Additionally, QAD Cloud EDI provides translation and communication services that work with QAD Cloud eCommerce. The result is end-to-end communication with trade partners.
Increase Throughput: The system uses “Drum-Buffer-Rope” techniques to optimize the supply chain. Employees can receive automatic notifications when there are backorders or shortages that will affect the manufacturing process.
Better Visibility: Better visibility allows you to be aware of demand changes and work quickly to accommodate them. The analytics dashboard provides the user with unified data from multiple sources and the product genealogy feature tracks products. Other features that provide better visibility include the CRM feature, which supplies customer service technicians with all customer information they could need. The financial management module allows the user to view key financial information.
Maximize Productivity: QAD Warehousing reduces the need for additional labor and makes current warehouse employees more productive. The system uses consolidated picking to reduce traffic and enable multiple tasks within each trip in the warehouse.
Make Strategic Business Decisions: From analytics to budgeting, the system supplies users with the tools to make well-informed and data-driven business decisions. The user has instant access to this information from any mobile device, so you’re able to make business decisions anytime, anywhere.
Governance, Risk and Compliance: Ensure you are staying compliant with your financial reports concerning regulations such as Sarbanes-Oxley (SOX) or J-SOX.

Industry Expertise

QAD Cloud ERP is designed for manufacturers, and they have specialized solutions for automotive, consumer products, food and beverage, high tech, industrial and life sciences industries.

QAD ERP Reviews

Average customer reviews & user sentiment summary for QAD ERP:

54 reviews

74%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of QAD ERP reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Enhanced Visibility and Control: Gain real-time insights into production, inventory, and finances to make informed decisions and proactively address issues.
Streamlined Operations: Automate manual tasks, reduce errors, and improve process efficiency across various manufacturing functions.
Improved Collaboration: Facilitate better communication and data sharing between departments, breaking down silos and enhancing teamwork.
Scalability and Flexibility: Adapt to changing business needs and growth, accommodating new users, locations, and processes seamlessly.
Industry-Specific Features: Benefit from pre-built functionality and best practices tailored to specific manufacturing industries, such as automotive, food and beverage, and life sciences.

Cons

Complex Implementation: Requires significant upfront investment and technical expertise for setup and configuration.
High Customization Costs: Extensive customization can be expensive and time-consuming.
Steeper Learning Curve: User interface can be complex and require training for efficient use.
Limited Reporting Capabilities: Out-of-the-box reporting may not meet all needs, requiring additional development.
Potential Integration Challenges: Integrating with existing systems can be complex and require specialized skills.

Researcher's Summary:

User reviews of QAD ERP reveal a love-hate relationship. Fans tout its industry-specific muscle and enhanced control, with one user gushing, "It's like SAP on steroids for automakers; we finally have real-time visibility into production flows." However, its complexity can be daunting. "Compared to Acumatica," admits another, "QAD has a steeper learning curve, but its customization blows it out of the water, especially for our intricate assembly lines." The customization aspect is a double-edged sword. "Implementing QAD was an Everest-sized task," laments one reviewer, "and ongoing tweaks can be pricey compared to something like NetSuite." In the end, user experiences suggest QAD shines for manufacturers craving a highly configurable and industry-specific platform, but be prepared to invest sweat and tears (and dollars) in implementation and training.

Key Features

Manufacturing: Track products throughout the production process, print labels, gain visibility into plans, schedules and supporting data. Lean manufacturing improves quality and eliminates waste. The Master Scheduling Workbench allows you to simulate changes to the schedule before you confirm changes to it.
Supply Chain Management: You can plan, track and manage costs through the Distribution Requirements Planning feature. The QAD Supplier Portal allows you to share information about inventory, scheduling, purchase orders, shipments and more with your suppliers. QAD Warehousing handles complex warehouses and high volume picking. You can access pending acquisitions from your mobile device.
Customer Management: The CRM feature provides a 360-degree view of your customer interactions and processes sales orders and invoices. The Customer Self Service feature provides the user with a web store-front that you can match to your own website’s branding. The configurator allows for mass production of customized products that may be delivered from any facility, no matter where the user initially did the configuration. Customer service and support run the entire services lifecycle, from managing service orders to providing all customer information that servicing personnel could need to perform their job.
Financial Management: A general ledger, accounts receivable and payable are made available to you through the financial management feature. Other capabilities include multi-currency, cost management, credit management, budgeting and financial analysis. The system generates periodic or ad-hoc corporate and governmental reports, consolidates financial records and manages and tracks freight costs.
Analytics: QAD BI displays your data at a single source, and users can access this information from any mobile device. You can create and run reports while managing your business processes with this feature.
Integration: The software comes with robust ERP system integration solutions. QAD Cloud EDI streamlines communication between customers and suppliers, while QAD EDI eCommerce provides tighter integration with your trading partners. QAD Boomi AtomSphere can connect cloud applications to on-premise applications without requiring any additional hardware. QAD Q-Xtend automates data synchronization and eliminates both manual data entry and custom interfaces maintenance.

Suite Support

QAD offers 24/7 online support through the Support Center and several self-help resources. They provide community forums where their customers can connect with other QAD users. Other support capabilities are the QAD store, which allows users to test system compatibility, and the knowledge base, which functions as an intuitive FAQ. All support is taken care of online through the Support Center and there is no email or phone number provided.

Training: QAD offers online training where users can see their recommended topics and register for online and live classes. The document library has in-depth training and installation guides and detailed release letters for new features.