AllegianceMD Reviews & Pricing

by AllegianceMD Software, Inc | Founded 1996, Tulsa, OK

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Overview Pricing Benefits Reviews Features

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What is AllegianceMD?

Industry Specialties: Serves medical industries

Allegiance MD is a cloud-based system that offers user-centered design and automation for medical practices. With it, users can be in control of their medical practice with 100% uptime, while focusing on patient care. It is web-based and has responsive customer care. It comes pre-loaded with fully customizable health record templates so that users can focus on writing patient charts.

It captures clinical encounters with patients electronically without changing a user’s workflow. It offers a fully integrated package and uses machine learning algorithms to manage specific diagnoses and periods of care.

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User Sentiment

Based on 42 reviews:

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AllegianceMD Pricing

Based on our most recent analysis, AllegianceMD pricing starts at $349 (Monthly).

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Starting From: $349
Pricing Model: Monthly
Free Trial: No

Training Resources

AllegianceMD is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for AllegianceMD:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

AllegianceMD Benefits and Insights

Why use AllegianceMD?

Key differentiators & advantages of AllegianceMD

Clinical Decision Support: It provides rapid information to the practice’s teams so that they can make informed decisions about the patient’s care. It also lets users import the medication history of a patient.
Faster Charting: AllegianceMD uses machine learning algorithms to learn treatment preferences and how you manage diagnoses. This makes for faster and more efficient charting.
Meets Regulatory Requirements: It allows users to electronically report to states with active immunization registries easily. It also helps users comply with MACRA/MIPS and Meaningful Use.
Virtual Appointments: The telemedicine feature lets administrators create appointments virtually for those who are unable to visit the practice in person. This can help reduce no-shows and cancellations. It also uses secure video conferencing to ensure that patient confidentiality isn’t tampered with.
Interactions: It helps prescribers quickly check for drug-to-drug, allergy-to-allergy and drug-disease interactions, thus eliminating dangerous errors.
Formulary Check: AllegianceMD automatically checks if the patient is eligible for insurance. If the patient is not eligible for insurance benefits, it suggests alternatives. This also makes sure that practices get paid for telemedicine visits.
Easy-to-Use Dashboard: Dashboards give users a bird’s eye view of their appointments and it allows them to open a virtual session with a click. Not only that, faxes can be seen from the dashboard. Incoming faxes are converted automatically to an electronic format, letting admins and clinicians store and access them easily.

Industry Expertise

Allegiance MD not only has an EHR called Veracity, but also offers practice management and patient engagement portals, and merit-based incentive payment programs. The platform is easy to use and provides robust support to medical practices.

AllegianceMD Reviews

Average customer reviews & user sentiment summary for AllegianceMD:

42 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of AllegianceMD reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Automated Appointment Scheduling: AllegianceMD's AI-powered search streamlines appointment scheduling, eliminating manual calendar searches and saving time for staff.
Integrated e-Faxing: The software's built-in e-faxing feature, with toll-free, local, and existing number options, simplifies document handling and enhances practice workflow efficiency.

Cons

Customer Support Concerns: Users have reported slow response times and challenges in getting timely assistance from the AllegianceMD customer support team.
Occasional Software Glitches: Some users have experienced occasional software glitches or bugs that disrupt their workflow.
Mobile App Shortcomings: The mobile app experience has received mixed reviews, with some users finding it less user-friendly or feature-rich compared to the desktop version.

Researcher's Summary:

How allied are you with your current medical practice management software? Users praise AllegianceMD for its user-friendly interface, customizable templates, and robust billing features, which streamline workflows and improve financial outcomes. One user raved about the software's efficiency, stating that their accounts receivable are "almost nothing" and they have "no delinquent accounts." Another user highlighted the positive impact on patient care, stating that AllegianceMD "is really good at helping you do everything to take care of your patients." However, some users reported experiencing glitches, particularly after updates, and occasional slow loading times. A significant concern raised by one user involved a billing dispute, where they were charged despite expressing dissatisfaction with the product within the first month of use.

Despite some drawbacks, AllegianceMD is generally well-regarded for its comprehensive features, ease of use, and excellent customer support, with many users highlighting the quick response times and helpfulness of the support team. The software's intuitive design and customizable templates make it easy for healthcare providers to adapt to their specific needs and preferences. The robust billing features, including electronic prescriptions and claims tracking, streamline financial processes and reduce administrative burden. Overall, AllegianceMD appears to be a suitable choice for small to midsize practices seeking a comprehensive and user-friendly solution to manage their practice and enhance patient care. However, potential users should be aware of the reported glitches and consider their comfort level with the billing policies before committing to the software.

Key Features

Customizable Templates: It has customizable health record templates that help users make charts efficiently and maintain records of patient visits.
Electronic Fax: Offers fax services without any additional charges, eliminating the need for an external fax machine. Admins can associate faxes with their corresponding patient and specific dates. It is easy to send documents within the care team for review.
Toll-Free Number: The software offers a toll free number at no extra charge. The number can be used directly or forwarded to an existing number free of cost.
Electronic Prescription of Controlled Substances (EPCS): It features the ability to prescribe and track controlled substances. It also creates requests which are submitted directly to the pharmacy to avoid any misuse or foul play.
Linked to Pharmacies: Enables your practice to send electronic prescriptions, refill requests and replacement requests for generic replacements to the pharmacy with the click of a button.
Cloud-Based Platform: AllegianceMD operates entirely in the cloud, eliminating the need for on-premise servers and allowing access from any device with internet connectivity.
Automated Scheduling: The software offers intelligent scheduling tools that automatically suggest optimal appointment times based on provider availability and patient preferences.
Electronic Health Records (EHR): A comprehensive EHR system is integrated, enabling seamless documentation, retrieval, and sharing of patient medical histories.
Revenue Cycle Management: AllegianceMD includes tools for managing billing, claims, and collections, streamlining the financial operations of a medical practice.
Patient Portal: Patients can access their health information, schedule appointments, and communicate with their healthcare providers through a secure online portal.
Telemedicine Capabilities: The platform supports virtual consultations, allowing healthcare providers to conduct appointments remotely via video conferencing.
Customizable Templates: Users can tailor clinical documentation templates to fit specific practice needs, enhancing efficiency and accuracy in record-keeping.
Integrated e-Prescribing: The software facilitates electronic prescription management, reducing errors and improving medication tracking.
Analytics and Reporting: Robust reporting tools provide insights into practice performance, patient demographics, and financial metrics, aiding in strategic decision-making.
Compliance and Security: AllegianceMD adheres to industry standards such as HIPAA, ensuring that patient data is protected and privacy is maintained.
Multi-Specialty Support: The platform is designed to accommodate a wide range of medical specialties, offering features tailored to diverse clinical workflows.
Task Management: Built-in task management features help staff coordinate and track administrative and clinical tasks efficiently.
Insurance Verification: Automated insurance eligibility checks streamline the verification process, reducing administrative burden and improving accuracy.
Patient Engagement Tools: Features such as automated reminders and satisfaction surveys enhance patient interaction and engagement.
Scalability: The software is scalable, making it suitable for small practices as well as larger healthcare organizations with multiple locations.