CentralReach Reviews & Pricing

by CentralReach | Founded 2010, Pompano Beach, FL

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Overview Pricing Benefits Reviews Features

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What is CentralReach?

Industry Specialties: Serves medical Industries

CentralReach is a single one-stop solution to organize all practice requirements from scheduling to billing to authorization and claims management. It increases the productivity of the practice by bringing all the ABA critical workflows in one place.

It has different offerings tailor-made for new and small practices and large and multi-site practices. It is specifically designed for behavioral health, speech therapy, speech therapy, multi-specialty and PK-12 education industries.

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User Sentiment

Based on 235 reviews:

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Product Screenshots and Videos

CentralReach Pricing

Based on our most recent analysis, CentralReach pricing starts at $50 (Per Employee, Monthly).

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Starting From: $50
Pricing Model: Per Employee, Monthly
Free Trial: Yes, Request for Free

Training Resources

CentralReach is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for CentralReach:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

CentralReach Benefits and Insights

Why use CentralReach?

Key differentiators & advantages of CentralReach

Accurate Scheduling: Easily books appointments, matching clinical, staff and clinician availability and calendars for accurate scheduling.
Billing Efficiently: Streamlines billing from start to finish, converting every appointment to a timesheet for easy invoicing, payroll and claim processing.
Documentation of Clinical Data: Comes equipped with customizable forms to document clinical session summary and reports, and electronically collect patient’s signatures on the spot.
Payroll Accuracy: Tracks worked hours and assigns pay rates to accurately manage and process payroll.
Document Management: Manages and tracks all employee onboarding documentation, and keeps clinicians’ credentials up to date.

Industry Expertise

CentralReach is a feature-rich platform used by over 85,000 ABA clinicians and administrators. Its features include looking at appointments from every angle, easy integration with payroll and billing, practical and efficient clinical solutions and simple and seamless payroll. It simplifies every stage of managing a practice.

CentralReach Reviews

Average customer reviews & user sentiment summary for CentralReach:

235 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of CentralReach reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User Friendly: The system is easy to use and intuitive, as noted by approximately 78% of users who mention the system’s usability.
Functionality: CentralReach offers a robust suite of successful business management tools, as reported by 52% of the users who mention the product’s functionality.
Customizations: About 83% of users noted that this system is easy to customize as per their business’s needs.
Support: Support for the system can be slow, with some users noting that their support can be time-consuming, as reported by 60% of users who mention support.
User Interface: About 78% of users who mentioned the platform’s interface noted that it was easy to navigate through.

Cons

Reporting: Nearly 40% of the users who mention the reporting feature said it is very not very useful and does not make them efficient.
Learning Curve: The learning curve is quite steep and can be difficult, according to 83% of reviewers who mention learning how to use this software.
Downtime: Almost 100% of the users who mentioned software downtime and updates state that the downtime is quite frequent, and data cannot be accessed during updates and maintenance, slowing down productivity.
Advanced Features: The advanced features of CentralReach have many problems and slow processes down, as mentioned by 87% of the users who talked about advanced offerings.

Researcher's Summary:

CentralReach provides a robust suite of business management tools that most users find useful for their practice. Its features support critical management tasks that help users organize and streamline their processes. Its scheduling feature is quite useful for a majority of the users. However, users have to go through many steps to get to the feature they want. It does not let users create notifications for documents about to expire. Users have to frequently readjust appointments as it doesn’t always save entered notes.

Key Features

Human Resources: Effectively manages employees and tracks time-off requests, benefits and distributed assets.
Secure Communication: Helps healthcare professionals securely communicate with staff members and clients through an internal electronic mail system and chat messenger.
Improve Client Experience: Enhances client-provider communication, giving clients access to an account to view their clinical records, schedule, invoices and more.
Viewing Options for Appointments: Allows viewing of exactly what you need with integrated systems. Syncs clients and staff in one simple view tool.
Integration with Payroll and Billing: Coded appointments make billing and claims an effortless process. Once an appointment is converted to a timesheet, the payroll and claims process has already begun.
Data Collection and Reporting: Improve efficiency and grow the medical practice using CentralReach’s software before, during and after appointments.
Code and Customize to Track and Grow: Customizable rate codes make payroll simple and seamless. Assign staff codes based on pay rate, performance and hours worked.
Track Claims for Clients: Makes every stage of billing with the advanced system designed for AMA professionals. Matches each appointment with a specific authorization and billing codes, thus making generating claims very easy.