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#55

Kipu is ranked #55 in the Optometry EHR Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Kipu Pricing

Based on our most recent analysis, Kipu pricing starts at $29 (Monthly).

Price
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Starting From
$29
Pricing Model
Monthly
Free Trial
Yes, Request for Free

Training Resources

Kipu is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Kipu:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Kipu Benefits and Insights

Why use Kipu?

Key differentiators & advantages of Kipu

  • Improved Patient Outcomes: Kipu's comprehensive data tracking allows for more personalized treatment plans, leading to better patient recovery rates.
  • Streamlined Workflow: The software automates administrative tasks, freeing up staff to focus more on patient care rather than paperwork.
  • Enhanced Compliance: Kipu ensures adherence to regulatory standards by maintaining accurate and up-to-date records, reducing the risk of non-compliance penalties.
  • Data-Driven Decisions: Real-time analytics provide actionable insights, enabling healthcare providers to make informed decisions quickly.
  • Increased Efficiency: Integrated scheduling and billing systems reduce redundancies and improve overall operational efficiency.
  • Better Communication: Secure messaging features facilitate seamless communication between staff and patients, enhancing the overall care experience.
  • Customizable Reports: Tailored reporting tools allow for the generation of specific data sets, aiding in performance tracking and strategic planning.
  • Patient Engagement: User-friendly patient portals empower individuals to take an active role in their treatment, improving engagement and satisfaction.
  • Cost Savings: By reducing manual processes and errors, Kipu helps healthcare facilities save on operational costs.
  • Scalability: The software can grow with your practice, accommodating increasing patient loads without compromising performance.

Industry Expertise

Kipu specializes in the behavioral health and addiction treatment industry, offering tailored solutions for mental health professionals and rehabilitation centers. It is best suited for clinicians, therapists, and administrative staff in these settings, providing them with industry-specific tools to enhance patient care and streamline operations.

Kipu Reviews

Average customer reviews & user sentiment summary for Kipu:

User satisfaction level icon: great

33 reviews

86%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Kipu reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Easy to Use: Many users find Kipu's interface intuitive and straightforward, making it easy to navigate and manage their mental health care.
  • Comprehensive Features: Kipu offers a range of features that cater to various mental health needs, including scheduling appointments, tracking progress, and communicating with providers.
  • Improved Communication: Users appreciate the ability to easily communicate with their therapists or providers through Kipu's messaging system, which can be especially helpful for those who prefer asynchronous communication.
  • Personalized Experience: Kipu allows users to customize their experience, such as setting reminders and tracking specific goals, which can enhance their engagement and motivation.

Cons

  • Limited Functionality: Some users have reported that Kipu lacks certain features that are essential for managing mental health, such as the ability to track medication or schedule appointments. This can make it difficult for users to fully manage their care.
  • Lack of Personalization: Kipu's approach to mental health management may not be suitable for everyone. Some users have found that the app's features are not tailored enough to their individual needs and preferences, making it less effective for them.
  • Technical Issues: Some users have reported experiencing technical difficulties with Kipu, such as crashes or slow loading times. These issues can be frustrating and make it difficult to use the app consistently.
  • Limited Support: Some users have found it difficult to get support from Kipu when they need it. This can be a major issue for users who are struggling with their mental health and need assistance.

Researcher's Summary:

User reviews suggest that Kipu is a solid choice for mental health practices, particularly those seeking a user-friendly platform with robust features. Users praise Kipu's intuitive interface, which makes it easy to navigate and manage patient records, schedule appointments, and track billing. The platform's comprehensive functionality allows users to streamline their workflows and improve efficiency.

However, some users have expressed concerns about Kipu's integration with other systems, particularly with electronic health records (EHRs). While Kipu offers integrations with several popular EHRs, some users have reported difficulties with data syncing and compatibility issues. This can be a major pain point for practices that rely heavily on seamless data flow between systems.

Kipu's strengths lie in its user-friendliness and comprehensive features, making it a good fit for practices that prioritize ease of use and efficiency. The platform's robust functionality can help practices manage their operations more effectively and improve patient care. However, the integration challenges with other systems may be a dealbreaker for some practices, particularly those with complex workflows and a high reliance on data integration.

Key Features

  • Clinical Documentation: ICD-10 and DSM-5 ready. Leverage client records and an extensive library of customizable templates, forms and questionnaires to perform accurate patient charting and assessments with conditional logic, e-signatures, a form creator and chart tracker.
    • Golden Thread: Automate treatment plans and progress notes with its golden thread to integrate and track all aspects of the clinical process.
  • E-prescribing: Generate and transmit e-prescriptions of both non-controlled and controlled substances. Review and authorize refills in seconds.
  • Feedback-informed Treatment: Measure outcomes and implement evidence-based treatment programs with approved assessments and surveys, and outcome reporting.
  • Patient Tracking: Track patients in real time throughout the entire patient cycle, with a dashboard to manage pre-admissions and admissions with a forms library and insurance benefits information. Manage rooms, beds and occupancy. Track and get alerted of patient discharges, and generate discharge reports and aftercare programs.
  • Lab and Medication: Provides an AI-enabled lab interface to track orders and reports. Create visualizations with its dashboards. Manage medication orders, tapers, protocols and inventory, as well as administration.
  • Telehealth and Patient Engagement: Provide secure one-on-one or group telehealth sessions with screen-sharing capabilities, adapting seamlessly to the organization workflow. Establish text-based communication with patients, send resources and forms, receive signature approvals and process payments through the device-agnostic, mobile-friendly patient portal.
  • Scheduling Calendar: Book, manage and track appointments with its interactive calendar with custom views and filters. Send patient reminders.
  • Billing and Claims: Customize billing codes, track billable items, verify insurance eligibility, generate e-statements and process credit card payments. Facilitate claim submission with correction and tracking engines, as well as optional scrubbing integrations.
  • Business Analytics: Generate operational, financial and clinical reports, visualization dashboards and data-driven predictions.
  • CRM: Its end-to-end BI-enabled CRM module comes with active integrations to track sources, leads and referrals, manage campaigns, and communicate seamlessly — with numerous enhancement integrations and drill-down capabilities. Manages the entire sales cycle with expenditure tracking for marketing events.

Suite Support

Support is available 24/7.

mail_outlineEmail: [email protected].
phonePhone: (561) 349-5911.
schoolTraining: Registered customers can opt for training webinars throughout the year on its features, tips and tricks. Email [email protected] for training on specific topics. The website also has brochures on several functionalities.
local_offerTickets: Submit a support ticket through the vendor contact page.
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