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#151

Opus EHR is ranked #151 in the EMR Software for Small Practices product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Opus EHR Pricing

Based on our most recent analysis, Opus EHR pricing starts at $79 (Per User, Monthly).

Price
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Starting From
$79
Pricing Model
Per User, Monthly
Free Trial
Yes, Request for Free

Training Resources

Opus EHR is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Opus EHR:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Opus EHR Benefits and Insights

Why use Opus EHR?

Key differentiators & advantages of Opus EHR

  • Comply With CARF standards: Opus EHR meets the requirements set by the Commission on Accreditation of Rehabilitation Facilities (CARF). You can use the system in various settings, including disability rehabilitation, addiction treatment and retirement living.
  • Easily Track Patient Progress: Opus received a score of 100 in our analyst ranking for tracking patients' improvement using auto-scored assessments and visual graphs. You can compare different providers and assign patients based on areas where doctors are making the most progress, helping you make better decisions and run a more efficient practice.
  • Implement Measurement-Based Care: Again scoring a 100 in outcome-oriented healthcare, Opus uses automated tools that calculate scores and send them before appointments. It’s easy to review patients' responses, scores and interpretations quickly. The platform comes with 40 pre-loaded assessments covering various mental health issues, and the system handles scoring for you.
  • Manage Tasks Efficiently: Access a to-do list that automatically adds tasks when you need to update treatment plans, write appointment notes, renew documents, submit claims or follow up with clients. Clinical directors can assign different tasks to different providers they’re supervising.
  • Ensure Insurance Compliance: Opus Assistant creates rules to make sure you meet insurance company conditions for payment. You can view a color-coded calendar showing completed, pending and upcoming sessions at a glance. The assistant gathers all data from your EHR, and you can use filters to customize your view.

Industry Expertise

The platform is suitable for organizations of all sizes and serves mental health, therapy, psychology, SUD, behavioral health and various other specialties.

Opus EHR Reviews

Average customer reviews & user sentiment summary for Opus EHR:

User satisfaction level icon: excellent

22 reviews

94%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Opus EHR reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: Many users like Opus for its design and ease of use, making it accessible to healthcare professionals of all levels.
  • Comprehensive Features: The platform comes with a wide range of clinical features, including patient charting, medication management, problem lists and progress notes.
  • Competitive Pricing: Opus offers competitive pricing plans, making it a cost-effective option for healthcare practices of all sizes.

Cons

  • Steep Learning Curve: Some users may find the initial learning curve steep, as it’s easy to get lost in the many functionalities of Opus.

Researcher's Summary:

With many helpful features and customization options, Opus EHR is definitely a comprehensive and user-friendly solution. Its logical format and design make it easy to navigate, though I must admit that some functions can be a bit challenging to locate at first.

The sheer number of features can be overwhelming. I even found myself getting "lost" in its many functionalities. This complexity might be overkill for solo practitioners running a single private practice.

I'm fond of two key features. First, the real-time dashboard for documentation completion. It ensures you never fall behind on oversight, credentialing or insurance authorizations. Second, the to-do list function allows you to assign and supervise tasks efficiently. Another one of the standout features, progress notes, can significantly enhance the note-taking capabilities of therapists, which could be essential for many practices.

In regular assessments, if the patient answers yes to any critical question, Opus sends an automated notification to the primary provider. This acts as a risk management tool, which is crucial for patient care and safety, especially in mental health treatments.

Reporting is generally good, with 40 types of built-in reports available, but custom reports require contacting their 24/7 customer service.

The internal chat feature within progress notes helps communicate with team members by tagging them. The ability to set recurring follow-ups with patients is also a time-saver. The patient portal is a nice touch, though it's worth noting that Opus only offers a web app, not a mobile app.

The system's support for all levels of behavioral health care is amazing, and so are its patient progress tracking and outcome reporting features. The fact that you have solid data to showcase the level of care you can provide, and the improvement in your patients will help you negotiate higher reimbursement rates with insurance companies.

I was also impressed by the Opus Assistant. It can create rules to ensure insurance company conditions are met and keep them in check. You can even create custom conditions on your own. The color-coded timeline view in the Assistant is good for reviewing session statuses in one glance.

Even though Opus EHR has a learning curve and might be more than needed for very small practices, its focus on efficiency makes it a solid choice for behavioral health practices.

Key Features

  • Clinical Management: Opus EHR offers top-notch clinical management tools, scoring 100 in our analyst review. You get access to measurement-based care, lab request tracking and an evidence-based content library to support your practice.
    • Evidence-Based Content Library: Access hundreds of problems, goals, objectives and interventions for treatment plans through an evidence-based content library. This helps you create detailed and effective treatment plans for your patients.
  • Patient Chart: View a complete clinical patient summary, including medications, problems, allergies, vitals, labs and immunizations. You can access various note types like consultation, progress, nurse and procedure notes, giving you a comprehensive overview of each patient's health status.
  • Dashboards & Reports: See snapshots of daily activities, performance metrics and KPIs through intuitive dashboards. You also get access to pre-built reports on client cases, demographics, payments and more.
  • Clinical Decision Support: Get help with clinical decisions through drug-drug, drug-allergy, dosing and contraindication checks. It’s easy to access therapeutic and diagnostic resources to support your clinical decision-making process.
  • Medical Billing and Codes: Manage billing with features like CMS-1500 form, claim tracking, validation, creation, submission and denial resolution. You can check insurance eligibility in real time or before appointments. Also, use a variety of medical codes, including CPT, DSM, DSM-5, E&M, HCPCS and ICD, to ensure accurate documentation and billing.
  • Patient Engagement: Opus offers patients a calendar view with appointment schedules categorized by physician, resource and service. Patients can request schedules, reschedule appointments, pre-pay and get reminders for upcoming appointments through the patient portal.
  • Telehealth: Conduct online video sessions between two or more participants, with the ability to chat during the session. You can send guest links to patients for secure access without requiring portal login and schedule telehealth appointments using HIPAA-compliant technology.
  • Internal Chat: Communicate with your team using a HIPAA-compliant messaging system that ensures patient data security. You can link messages to patient charts, lab results and scanned documents, keeping all relevant information in one place.
  • Integrations: Connect with popular laboratories such as American Esoteric Lab, MedLabs Diagnostics and Pathology Inc. The solution also integrates with prescription management software like Surescripts and DrFirst, as well as telehealth platforms such as Medici and Updox.

Approach to Common Challenges

  • Focus on Behavioral Health: Opus is specifically designed for mental health and behavioral health practices, offering features such as tracking symptoms, medication management and progress notes.
  • Medication Management: The built-in medication decision support tools and automated medication reconciliation features minimize medication errors and improve patient safety.
  • Patient Engagement: The patient portal offers patients secure access to medical records, appointment scheduling and remote communication with providers.
  • Revenue Cycle Management: Integrated billing and coding tools automate tasks, ensuring accurate claims submission and maximizing revenue.

Cost of Ownership

Frequently asked questions regarding Opus EHR pricing include:

Q: What is the pricing model for Opus EHR?
A: Opus EHR offers a subscription-based pricing model with tiered plans based on practice size and features needed. The exact cost depends on your specific requirements, but it's generally comparable to other leading behavioral health EHRs. For example, a small practice with 5 providers might pay around $400 per user per month, while a larger group practice with 20+ providers might pay closer to $600 per user per month.

Q: Are there any additional costs besides the monthly subscription fee?
A: Opus EHR itself is all-inclusive, with no hidden fees or per-transaction charges. However, additional costs may arise depending on your needs, such as implementation fees, training and ongoing support. These are typically one-time costs and can range from $5,000 to $15,000, depending on the complexity of your setup.

Q: Can I justify the cost of Opus EHR for my practice?
A: The ROI for Opus EHR can be significant, particularly for practices seeking to improve efficiency, streamline workflows and boost revenue. Features like automated billing, scheduling, documentation and reporting can lead to increased productivity, reduced errors and improved patient satisfaction, ultimately translating into financial benefits. However, it's crucial to carefully assess your practice's needs and budget before committing to any EHR system.

Limitations

At the time of this review, these are the limitations according to user feedback:

  • You can't create custom reports or modify standard reports by combining data from different areas of the platform.
  • Opus doesn't allow you to electronically prescribe medications directly from patient records or securely transmit prescriptions to pharmacies.
  • The system doesn't support electronic prescribing for controlled substances (EPCS), which would allow for secure digital prescription and tracking of controlled substances.
  • There's no mobile app available.

Demo Resources

Resources that provide Opus EHR demo insights include:

  • Interactive Web Demo: Explore Opus EHR's interface and features firsthand through a guided web-based, custom-tailored demo. Register and navigate through pre-configured scenarios — no installation is required.
  • Case Studies: Delve into real-world examples of Opus EHR in action across various healthcare settings. Discover how clinics, hospitals and individual practices use the platform to improve patient care and workflow efficiency.
  • Customer Webinars: Hear directly from Opus EHR users about their experiences with the platform. These on-demand webinars cover a range of topics, from core functionalities to specialty-specific applications.
  • Live Q&A Sessions: Engage with Opus EHR experts in real-time during scheduled live Q&A sessions. Get answers to your questions and gain insights into how the platform can address your specific needs.
  • Blog Stories: Stay informed about the latest Opus EHR updates and industry trends through informative blog posts and articles. Learn about new features, best practices and success stories from Opus EHR users.

FAQs

Frequently asked questions regarding Opus EHR include:

Q: How customizable is Opus EHR for different specialties?
A: Opus EHR offers a flexible user interface and configurable workflows to adapt to various healthcare specializations. Users can tailor appointment templates, data entry fields and reporting tools to meet their specific needs, ensuring efficient documentation and data analysis for diverse clinical workflows.

Q: Does Opus EHR offer patient engagement functionalities?
A: Yes, Opus EHR integrates patient engagement features like secure online portals, appointment reminders and telehealth capabilities. Patients can access their medical records, schedule appointments and communicate with providers conveniently through the portal, promoting proactive care and improved communication.

Q: How does Opus EHR handle billing and coding?
A: Opus EHR comes equipped with built-in billing and coding tools to streamline claims submission and reimbursement processes. Staff can use pre-configured codes, automated charge capture and claim scrubbing functionalities to ensure accurate and timely coding, reducing administrative burden and maximizing revenue.

Q: Is Opus EHR secure and HIPAA-compliant?
A: Opus EHR prioritizes data security and adheres to HIPAA compliance regulations. The platform features multi-factor authentication, encryption and audit trails to safeguard patient information. Additionally, regular security updates and penetration testing ensure ongoing protection against evolving cyber threats.

Q: How does Opus EHR support interoperability with other healthcare systems?
A: Opus EHR integrates with a variety of healthcare systems and platforms through open APIs and HL7 data exchange standards. This enables seamless sharing of patient data between Opus EHR and other electronic health records, laboratories and imaging systems, facilitating coordinated care and improved clinical decision-making.

Customers

  • Apricity Software Tools
  • CareClinics Software Tools
  • Comanche Software Tools
  • High Tower Behavioral Health Software Tools
  • Ignite Recovery Software Tools
  • Mindful Software Tools
  • NBH Waxache Software Tools
  • Tranquility Behavioral Health Center Software Tools
  • HopeCanyon Software Tools
  • Walker Family Services Software Tools

Testimonials

We’re excited to work with Opus EHR to enhance our internal processes and workflows. Standardizing and organizing schedules has been on my list of features and now we will finally have it from Opus EHR.

These new processes will help review to ensure the clinical integrity of clinical documents. By automating the quality of internal data, and applying an algorithm, it will cut back on errors to not miss a thing, especially from group sessions.

We chose Opus because it is user-friendly and highly configurable. We are looking forward to designing a system that meets our agency's unique needs. We are excited to expand our ability to track and report on data so that we can improve our quality assurance and reporting processes. Finally, we are looking forward to being more hands-on on back-end billing processes so that we can bill more effectively and efficiently. (Personally, I would also add that Adi is awesome and I love working with him.)

We chose Opus because it has a user-friendly workflow and it offers a great client experience. We are looking forward to the ease with which clients can schedule their appointments and receive communications for their ongoing care all in one place. (I will second that Adi is awesome!)

We chose Opus for a multitude of reasons. High level as our organization continues to grow, we need a partner that can grow with us. Opus is that perfect partner. With the ease of use for our clinical staff and clients, robust functionality for our back-office support, payor rate compliance features, and accrual accounting reporting, along with many more, it was an easy choice. Additionally, the people at Opus are a joy to work with. Adi is awesome to work with too when implementing.

We've been able to cut down on administrative staff and focus on patient care. Plus, the Opus EHR support team rocks, which makes things a lot easier for all of us.

A note from Opus Behavioral Health, Inc.

Thank you for your interest in Opus EHR for your practice or treatment center. We appreciate your dedication to providing exceptional care and your willingness to explore innovative solutions.

Opus EHR is a leading provider of EHR solutions designed specifically for behavioral health and SUD Treatment. We additionally offer enhanced billing services for inpatient and outpatient centers, a CRM for outreach efforts, a practice management platform, telehealth, and advanced outcomes measurement tools.

At Opus, we provide innovative solutions that empower and transform behavioral health organizations. We ensure compliance and follow HIPAA guidelines. Our platform optimizes workflows, leading to improved client outcomes, and effectively treats clients in our user-friendly platform.

Opus has been recognized as the gold standard for evidence-based clinical self-assessment with customizable options to fit your operations best. Contact us with any questions and schedule a demo or consultation.

- ., .

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