DonorSnap Reviews & Pricing

Key Features

• Online Donations: Create online donation forms to solicit and receive payments. Generate new forms, customize settings, drag and drop important fields, add forms to the website and store data automatically. Also, schedule recurring donations on quarterly, monthly and annual basis. 
• Quick Search: Built in search tools help find contact information easily and quickly, while reporting tools help analyze performance. Check all the information regularly through custom dashboards. 
• Automated Communication: Customize communication with supporters such as welcome emails, birthday wishes and birthday fundraiser hosting suggestions. Set up automated alerts for large donations and personally follow up with donors. 
• Clean Data: Eliminate duplicate data entry and combine existing duplicate data using helpful alerts. This saves money on wasted mailings and helps find the right information quickly. 
• DataMiner Platinum: This query tool fetches useful information from the database. Use it for complex logic queries and simple filtering, create new queries easily, and review and utilize the results. 
• Mass Email Campaigns: Send mass emails to the entire database, up to twice the subscription’s contact limit. Create an email list and target emails to lapsed donors, volunteers and people who showed interest in the same campaigns in the past. It supports images, form links and mail merge. 
• QuickBooks Integration: Direct integration with QuickBooks Online and QuickBooks Desktop eliminates duplicate data entry, and enables export and import of all work. 
• Batch Acknowledgments: Generate customized acknowledgement letters in bulk to thank donors for any type of transaction. The system groups together donation types based on batch codes, assigned to the contributions.  
• Database Customization: Capture important organizational information by customizing the database. Fields include text, date, numeric, yes or no, and single or multiple select lookups for any data screen. Modify standard page view for each screen and create tailor-made screen views for specific users. 
• Dashboard Apps: Create a custom view of user-specific data. Place the most-used and relevant apps in the front and center. View goals progress, find contacts for updating, check pending tasks, stay updated about free upcoming training and see current unacknowledged donations. 
• Donation Records: Check complete donation history for every user at a glance, categorize donations using user-defined fields, drill down into donations thoroughly and track soft credits. 
• Mobile App: View donation and pledge history, contact information, notes and pledges. Take and upload pictures, view contact details and add new notes while on the go. 
• Moves Management: Target major donors by cultivating their contributions using a host of flexible tools. Monitor the cultivation process using DataMiner Platinum queries, and keep detailed notes for each contact. A tickler file system helps set up detailed plans for each donor with automatic email reminders and assignments. 
• Pledge Tracking: Efficiently manage the pledge process from beginning to end. Create pledges easily, monitor their status and activity, check donation forecast reports, and apply donations to outstanding pledges. 
• Contact Management: Track all donors, contacts, grants, volunteers, members and various types of constituents. 
• Membership Management: Monitor renewal dates and membership levels, check reports at a glance, and pull reports to know who to notify of an expiring term. 
• Volunteer Tracking: See volunteer hours, activities, comments and dates in a separate tab. Add new records directly and check complete volunteer history. 
• Secure Data Management: Multiple data storage locations, secure hosting and redundant backups help keep data safe. Determine who can access the database with authorizations and control what users can do. 

Limitations

•  Outdated and clunky email tools. 
•  Minimal reporting functionality. 
•  Lacks built in dashboards. 
•  Small text size. 
•  Navigation isn’t easy. 

Suite Support