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#4

Fax Plus is ranked #4 in the Online Fax Services product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Fax Plus Pricing

Based on our most recent analysis, Fax Plus pricing starts at $7 (Monthly, Freemium).

Price
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Starting From
$6.99
Pricing Model
Monthly, Freemium
Free Trial
Yes, Request for Free

Training Resources

Fax Plus is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Fax Plus:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Fax Plus Benefits and Insights

Why use Fax Plus?

Key differentiators & advantages of Fax Plus

  • Cost Efficiency: Save on expenses related to traditional fax machines, paper, and maintenance by using a digital solution.
  • Environmental Impact: Reduce paper waste and contribute to sustainability efforts by sending and receiving faxes electronically.
  • Accessibility: Access your faxes from anywhere with an internet connection, ensuring you stay connected even when out of the office.
  • Security: Benefit from encrypted transmissions and secure storage, protecting sensitive information from unauthorized access.
  • Convenience: Send and receive faxes directly from your email or mobile device, streamlining your workflow and saving time.
  • Scalability: Easily scale your faxing capabilities to match your business growth without the need for additional hardware.
  • Integration: Seamlessly integrate with existing software and platforms, enhancing your current systems without disruption.
  • Reliability: Experience fewer transmission errors and higher success rates compared to traditional fax machines.
  • Compliance: Ensure adherence to industry regulations such as HIPAA and GDPR with built-in compliance features.
  • Archiving: Automatically store and organize your faxes for easy retrieval and record-keeping, improving document management.
  • Customization: Tailor the service to fit your specific needs with customizable cover pages and settings.
  • Support: Access dedicated customer support to resolve issues quickly and maintain smooth operations.

Industry Expertise

Fax Plus is a cloud-based fax service that is best suited for individuals and businesses of all sizes who need a cost-effective and reliable way to send and receive faxes. It is particularly well-suited for those who need to send high-volume faxes, as it offers a plan with a large page allotment. Fax Plus also integrates well with popular platforms like Google, Slack, and Zapier, making it a convenient option for businesses that use these tools.

Synopsis of User Ratings and Reviews

Based on an aggregate of Fax Plus reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: Fax.Plus is praised for its intuitive design, which makes navigating the platform and sending faxes a breeze, even for those unfamiliar with online fax services.
  • Cost-Effective Solutions: With a range of plans, including a free option for sending up to 10 pages, Fax.Plus offers budget-friendly choices for both occasional and regular fax users.
  • Mobile Accessibility: The Fax.Plus mobile app empowers users to send and receive faxes from their smartphones or tablets, offering flexibility and convenience for on-the-go business needs.
  • Document Optimization: Fax.Plus allows users to optimize documents before sending, ensuring high-quality faxes and efficient transmission times.

Cons

  • Inconsistent Customer Support: While some users report positive experiences, others have encountered challenges with billing and slow response times from the customer support team.
  • Occasional Delivery Issues: Although generally reliable, some users have reported occasional problems with faxes not reaching their intended recipient.

Researcher's Summary:

Is Fax Plus a "faxellent" choice for modern businesses, or does it belong in the fax graveyard? User reviews from the last year paint a mixed picture of this online fax service. While Fax Plus earns praise for its user-friendly interface and robust mobile apps, which streamline sending and receiving faxes on the go, some users raise concerns about billing practices and limited scalability. For instance, several reviewers on Trustpilot report difficulties canceling subscriptions and unexpected charges, highlighting potential downsides despite the positive feedback on customer service responsiveness from sources like G2.

Although Fax Plus offers a free plan, its limitation of 10 total pages makes it impractical for anything beyond very occasional use. This factor, coupled with reports that Fax Plus might not be suitable for high-volume faxing (over 500 faxes per month), suggests it's better suited for individuals or small businesses with moderate faxing needs. In contrast, services like SRFax, while not as strong on mobile functionality, receive acclaim for their affordability and efficiency, particularly for businesses. Ultimately, while Fax Plus offers a compelling package for some, potential users should carefully weigh its strengths and weaknesses against their specific requirements and consider alternatives if high-volume faxing or budget constraints are major concerns.

Key Features

Notable Fax Plus features include:

  • Cross-Platform Compatibility: Accessible via web, iOS, and Android applications, ensuring you can send and receive faxes from any device.
  • Electronic Signature: Allows users to sign documents digitally, eliminating the need for printing, signing, and scanning.
  • Cloud Storage Integration: Seamlessly integrates with popular cloud storage services like Google Drive, Dropbox, and OneDrive for easy document management.
  • Secure Transmission: Utilizes advanced encryption protocols to ensure that your faxes are transmitted securely and confidentially.
  • Fax Scheduling: Enables users to schedule faxes to be sent at a later time, providing flexibility and convenience.
  • Team Management: Offers features for managing multiple users and assigning roles, making it ideal for business environments.
  • Fax Number Porting: Allows you to port your existing fax number to Fax Plus, ensuring continuity and ease of transition.
  • International Faxing: Supports sending faxes to over 180 countries, making it suitable for global business operations.
  • Advanced Reporting: Provides detailed reports and analytics on fax usage, helping businesses track and manage their fax activities.
  • Customizable Cover Pages: Users can create and use personalized cover pages for their faxes, adding a professional touch.
  • API Access: Offers API integration for developers, allowing businesses to integrate faxing capabilities into their own applications.
  • Optical Character Recognition (OCR): Converts scanned documents into editable and searchable text, enhancing document usability.
  • Multiple File Formats: Supports a variety of file formats including PDF, DOC, and JPG, ensuring compatibility with different document types.
  • 24/7 Customer Support: Provides round-the-clock customer support to assist with any issues or questions that may arise.
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