LastPass Reviews & Pricing

by LastPass | Founded 2003, Fairfax, Virginia

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What is LastPass?

Industry Specialties: Business Services, Human Resources & Staffing, Education, Colleges & Universities, Government, Technical, Software Manufacturers, Advertising, Marketing & Public Relations, Healthcare, Biotechnology.

LastPass is a sophisticated software solution designed to manage passwords and other sensitive information securely. It offers a comprehensive password manager that stores and encrypts passwords, allowing users to access their credentials with a single master password. This tool is particularly well-suited for individuals and businesses seeking to enhance their cybersecurity measures, as it simplifies password management and reduces the risk of breaches.

Key benefits of LastPass include its ability to generate strong, unique passwords, autofill login credentials, and synchronize data across multiple devices. Popular features encompass secure password sharing, dark web monitoring, and multi-factor authentication, which collectively bolster security and convenience. Users often appreciate the intuitive interface and robust security protocols that LastPass employs.

In comparison to similar products, LastPass is frequently praised for its user-friendly experience and extensive feature set. Pricing varies, typically based on the number of users and the specific plan chosen, with options for monthly or annual payments. For precise pricing details, it is advisable to contact SelectHub for a tailored quote that aligns with individual requirements.

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User Sentiment

Based on 4955 reviews:

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LastPass Pricing

Based on our most recent analysis, LastPass pricing starts at $3 (Monthly, Freemium).

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Starting From: $3
Pricing Model: Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

LastPass is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for LastPass:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

LastPass Benefits and Insights

Why use LastPass?

Key differentiators & advantages of LastPass

Enhanced Security: LastPass encrypts your passwords locally on your device, ensuring that only you have access to your sensitive information.
Time Savings: Automatically fills in login credentials, reducing the time spent manually entering usernames and passwords.
Convenience: Syncs across multiple devices, allowing you to access your passwords from your phone, tablet, or computer seamlessly.
Improved Password Hygiene: Generates strong, unique passwords for each account, minimizing the risk of security breaches due to reused passwords.
Secure Sharing: Allows you to share passwords securely with trusted individuals without revealing the actual password.
Emergency Access: Provides a feature to grant trusted contacts access to your account in case of an emergency, ensuring continuity.
Comprehensive Audit: Offers a security challenge feature that audits your passwords and provides actionable insights to improve your overall security posture.
Dark Web Monitoring: Alerts you if your credentials appear in known data breaches, enabling you to take immediate action to protect your accounts.
Customizable Security Settings: Allows you to set up multifactor authentication and other security measures tailored to your needs.
Centralized Management: For businesses, LastPass provides an admin dashboard to manage employee access and enforce security policies efficiently.
Secure Notes Storage: Stores sensitive information like Wi-Fi passwords, software licenses, and personal documents securely.
Browser Integration: Compatible with major web browsers, making it easy to save and retrieve passwords directly from your browser.
Offline Access: Allows you to access your vault even without an internet connection, ensuring you are never locked out of your accounts.
Regular Updates: Continuously updated to address new security threats and improve functionality, keeping your data safe and the software reliable.
User-Friendly Interface: Intuitive design makes it easy for users of all technical levels to manage their passwords effectively.

Industry Expertise

LastPass is a password management solution that is best suited for small to medium-sized businesses and organizations that value user-friendliness. It is known for its intuitive interface and strong set of core features, making it easy for teams to manage passwords and logins. LastPass also offers features like dark web monitoring and SIEM integrations, which can be beneficial for businesses that are concerned about security.

LastPass Reviews

Average customer reviews & user sentiment summary for LastPass:

4955 reviews

89%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of LastPass reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Administration: Streamline IT tasks with a unified platform for managing user access, security policies, and provisioning, all within a single, comprehensive admin console.
Customizable Security Policies: Tailor security settings to your specific requirements with over 100 customizable policies, allowing you to enforce strong password practices, manage access to sensitive data, and comply with industry regulations.
Enhanced Security Posture: Strengthen your defenses against data breaches by implementing robust security measures, including multi-factor authentication (MFA), single sign-on (SSO), and dark web monitoring, to protect sensitive business information.
Passwordless Login Options: Transition to a passwordless future by enabling biometric authentication, allowing employees to securely access their accounts using fingerprint or facial recognition technology, eliminating the need for traditional passwords.
Simplified Password Management: Improve employee productivity and reduce password fatigue by providing a centralized platform for storing, generating, and auto-filling passwords, simplifying access to work-related accounts and applications.

Cons

Security Concerns: LastPass has experienced multiple security breaches, including a notable incident in 2022 where hackers stole encrypted customer data, raising concerns about the safety of sensitive business information.
Performance Issues: Some users have reported performance issues and bugs, particularly with the browser extensions, which can disrupt workflow and productivity for businesses relying on seamless password management.
Limited Free Plan: The free version of LastPass restricts users to a single device type, limiting flexibility and potentially increasing costs for businesses needing to manage passwords across multiple devices for employees.

Researcher's Summary:

Is LastPass still the "last password" you'll ever need, or has it become a "last resort" in the world of password management? User reviews from the last year paint a mixed picture, highlighting both strengths and weaknesses.

On the positive side, users consistently praise LastPass for its user-friendly interface and extensive features. The software is lauded for its intuitive design, making it easy for even tech-challenged individuals to navigate and utilize its features effectively. The auto-fill functionality receives particular praise for its seamless integration and reliability across various websites and platforms. Moreover, the free version's generous offering, including unlimited password storage, dark web monitoring, and one-to-one password sharing, makes it a compelling choice for budget-conscious users. However, the elephant in the room remains the company's past security breaches. While LastPass boasts robust encryption and security measures, the 2022 incident, which exposed encrypted user data, continues to cast a shadow of doubt on its reliability. Users express valid concerns about the company's transparency and handling of the situation, leading some to explore alternative options like Bitwarden, which boasts a spotless security track record.

In conclusion, LastPass is a bit like a well-loved but slightly rusty car. It's familiar, feature-packed, and gets the job done, but its past performance issues make some users wary. It's best suited for those who prioritize convenience and a wide array of features over an unblemished security history. However, security-conscious users or those dealing with highly sensitive information might want to consider alternatives until LastPass can fully regain user trust.

Key Features

Notable LastPass features include:

Password Vault: Securely stores all your passwords in an encrypted vault, accessible only with a master password.
Auto-Fill: Automatically fills in login credentials and forms on websites and apps, saving time and reducing errors.
Multi-Factor Authentication (MFA): Adds an extra layer of security by requiring a second form of verification, such as a code sent to your phone.
Password Generator: Creates strong, unique passwords for each of your accounts, enhancing security and reducing the risk of breaches.
Secure Notes: Allows you to store sensitive information like Wi-Fi passwords, software licenses, and personal documents securely.
Emergency Access: Lets you designate trusted contacts who can access your vault in case of an emergency, ensuring your important information is always accessible.
Dark Web Monitoring: Scans the dark web for your email addresses and alerts you if your information is found in data breaches.
Cross-Platform Sync: Synchronizes your passwords and secure notes across all your devices, including smartphones, tablets, and computers.
Security Challenge: Analyzes the strength of your passwords and provides recommendations for improving your overall security posture.
Family and Business Plans: Offers plans that allow multiple users to share access and manage passwords collectively, ideal for families and teams.
Browser Extensions: Provides extensions for popular browsers like Chrome, Firefox, and Safari, enabling seamless integration and easy access to your vault.
Customizable Password Policies: Allows businesses to enforce specific password requirements and policies to ensure compliance and security.
Secure Sharing: Enables you to share passwords and notes securely with others, without revealing the actual passwords.
Biometric Login: Supports biometric authentication methods such as fingerprint and facial recognition for quick and secure access.
Encrypted Storage: Uses AES-256 bit encryption to protect your data, ensuring that only you can decrypt and access your information.