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#27

IntakeQ is ranked #27 in the Patient Appointment Reminder Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

IntakeQ Pricing

Based on our most recent analysis, IntakeQ pricing starts at $50.

Price
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Starting From
$49.90
Pricing Model
Still gathering data
Free Trial
Yes, Request for Free

Training Resources

IntakeQ is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for IntakeQ:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

IntakeQ Benefits and Insights

Why use IntakeQ?

Key differentiators & advantages of IntakeQ

  • Smoother Patient Onboarding:  With automated online scheduling and payments, appointment reminders and electronic intake forms the system provides a better, faster and more secure patient onboarding experience. 
  • Security and Compliance:  Ensure HIPAA and BAA compliance for data security while exchanging messages, forms and other documents with clients. 
  • Faster Payments:  Enable faster and more secure online payments through Stripe or Square integration at minimal costs. 
  • Intake Forms on the iPad:  Set up patient intake forms on iPad and give them out to the patients in the waiting room to collect information. 

Industry Expertise

IntakeQ is suited for individual practitioners, clinics and multi-speciality hospitals. With nearly a decade of experience in the healthcare industry, it serves hundreds of counsellors, dentists, physiotherapists, nutritionists, medical doctors and more.

IntakeQ Reviews

Average customer reviews & user sentiment summary for IntakeQ:

User satisfaction level icon: excellent

272 reviews

95%

of users would recommend this product

Key Features

  • Intake Forms:  Turn existing intake forms into electronic formats, or create one from scratch using customizable templates. Customize intake forms with business branding, integrate with websites or share directly with the patients. Allows for secure document sharing and e-signatures along with the intake forms to speed up the intake process. Send reminders to fill out intake forms promptly. 
  • Online Booking Widget:  Set up one-time and recurring payments by customizing and integrating an online booking widget into the business website. Define services and staff availability for clients to set up flexible appointments with custom cancellation policies. Collect payments, and share appointments and intake packages at the time of booking. 
  • Appointment Reminders:  Reduce no-shows and cancellations with customized and automated HIPAA-compliant reminder messages that can be shared over SMS, voicemail and email. Allow clients to opt-in or opt-out of reminder messages. 
  • 2-way Messaging:  Use a HIPAA-compliant secure messaging portal to communicate with clients. Share messages as well as documents such as intake forms, treatment plans, notes, diagrams and more. 
  • Questionnaire Analytics:  Create and share custom-built forms for collecting surveys, feedback and polls. Analyze and segment responses to group similar clients together and improve communication and services. 
  • Client Profile Management:  Collect, store and manage all client-related information such as contact information, past and upcoming appointments, treatment notes, and more chronologically. 
  • Treatment Notes:  Create, store and share treatment plans, history, medication, progress notes, appointments and intake forms centrally for quick reference and easy access. 
  • User Role and Permissions:  Set up and define role-based access to different features for admins, practitioners, assistants and back-end staff. 
  • Billing and Invoices:  Enable Stripe or Square integration to generate one-time or recurring invoices, and collect online payments from clients. Enable payment processing at the user end as well. Manage superbills and claims through Office Ally integration. 

Limitations

These limitations are current as of the writing of this review:

  •  User interface is complex and outdated 
  •  Phone support is not available 
  •  Setting up forms is laborious 
  •  Forms are not mobile-friendly 

Suite Support

IntakeQ offers 24/7 support to its users through email and a dedicated support portal.

mail_outlineEmail: Support email address is hidden behind customer login.
phonePhone: Phone support is not available.
schoolTraining: Onboarding and training are available through live online support and documentation.
local_offerTickets: Users are requested to access documentation to address common issues. However, they can submit and escalate issues through tickets on a dedicated support portal.
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