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What is WellSky Scheduling?

Industry Specialties: Serves healthcare industry

WellSky Scheduling (formerly Appointments Everywhere) is a cloud-based solution that helps healthcare organizations of all sizes manage their end-to-end scheduling operations.

Customizable to meet the needs of multiple specialty practices, it offers modules that support drag-and-drop scheduling, efficient resource management, patient communication and analytics in a secure HIPAA-compliant ecosystem.
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#59

WellSky Scheduling is ranked #59 in the Patient Scheduling Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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WellSky Scheduling Pricing

Based on our most recent analysis, WellSky Scheduling pricing starts in the range of $100 - $500.

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Pricing Model
Annually, Quote-based
Free Trial
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Training Resources

WellSky Scheduling is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for WellSky Scheduling:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

WellSky Scheduling Benefits and Insights

Why use WellSky Scheduling?

Key differentiators & advantages of WellSky Scheduling

  • Easy to Use:  Easily manage scheduling and intake processes through an easy to learn and use drag-and-drop interface. 
  • Cost-Efficient:  Choose the best option for your practice and organization from their three-tier pricing plan. 
  • Reduce No-Shows:  Reduce no-shows with timely patient communication regarding upcoming appointments. 
  • Mobile Access:  Access the software through internet-connected mobile devices for ease of access. 
  • Compliance:  Manage sensitive patient information and communicate with patients through a HIPAA-compliant system. 
  • Customizable:  Customize the platform to manage multiple resources and fit multi-specialty requirements for practices like behavioral health specialties, respiratory health, blood and marrow therapy, radiology, chiropractic, cardiology, home health and more. 

Industry Expertise

WellSky Scheduling is suited to healthcare practices and organizations of all sizes. It helps over 5,000 clinics, hospitals and practices.

WellSky Scheduling Reviews

Average customer reviews & user sentiment summary for WellSky Scheduling:

User satisfaction level icon: great

8 reviews

84%

of users would recommend this product

WellSky Scheduling has a 'great' User Satisfaction Rating of 84% when considering 8 user reviews from 1 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of WellSky Scheduling reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • User-Friendly Interface: WellSky Scheduling is designed with an intuitive interface that users find easy to navigate, making scheduling tasks simpler.
  • Reduced Patient Complaints: The software's efficient scheduling capabilities have been reported to minimize scheduling errors, leading to a decrease in patient complaints related to scheduling issues.
  • Streamlined Appointment Management: Users praise the drag-and-drop functionality, enabling effortless appointment modifications and contributing to efficient patient flow.
  • Improved Staff Productivity: WellSky Scheduling streamlines scheduling tasks, allowing healthcare facilities to manage appointment volume effectively with fewer staff members compared to manual scheduling processes.
  • Time Savings: Users report significant time savings in scheduling appointments, reducing the time spent on these tasks and allowing staff to focus on other important responsibilities.

Cons

  • Slow System Speed: Users have reported experiencing occasional slowness with the system, which can impact efficiency.
  • Learning Curve for New Users: Some users have found that the software has a steep learning curve, requiring additional time and effort for training and onboarding.

Researcher's Summary:

Is WellSky Scheduling truly a well-scheduled solution for healthcare providers? User reviews from the past year suggest that it generally lives up to its name. WellSky Scheduling garners praise for its intuitive drag-and-drop interface, which simplifies appointment scheduling and minimizes administrative tasks. Users specifically highlight the ease of moving appointments, which significantly streamlines workflow. This user-friendly design makes it a favorite among healthcare staff who are not tech-savvy. However, some users have reported occasional technical glitches and a learning curve for new users, indicating that even well-designed software can have its quirks. A key strength of WellSky Scheduling is its robust feature set, including appointment reminders, calendar management, and integration with other healthcare systems. These features contribute to a significant reduction in no-shows and improved patient satisfaction, as evidenced by user testimonials. Overall, WellSky Scheduling appears to be a reliable and efficient patient scheduling solution best suited for healthcare providers of all sizes seeking to optimize their scheduling processes and enhance patient care. Its intuitive design, comprehensive features, and positive user feedback make it a strong contender in the patient scheduling software market.

Key Features

  • Appointment Management:  Manage schedules and timesheets of practitioners as well as staff. Schedule appointments as per practitioner’s availability through a drag-and-drop interface. Manage multi-step procedures and recurring appointments in a few clicks. Fill up empty slots and rearrange canceled appointments using a waitlist. 
  • Intake Management:  Streamline intake process by sharing intake forms, enabling e-signatures and collecting pre-appointment information such as demographic details, existing medical history, current prescriptions, family history, consent forms and more. 
  • Patient Communication:  Notify patients of upcoming appointments through email and SMS. Send reminders for filling intake and consent forms as well as timely bill payments. 
  • Patient Portal:  Offer a dedicated self-service portal to patients for scheduling appointments, accessing medical histories, paying bills and safely communicating with their doctors. 
  • Reporting and Analytics:  Access 100+ reports that aid in monitoring resources, tracking patient cancellations and conflicts, managing billing and financials, noting new patients and referrals and collecting diagnoses. 

Limitations

These limitations are current as of the writing of this review:

  •  Interface is outdated 
  •  System is slow to operate 
  •  Occasional bugs and crashes are reported. 

Suite Support

WellSky Scheduling offers phone and email support to its users during business hours.

mail_outlineEmail: Users can reach support experts through email at [email protected].
phonePhone: Support experts are available by phone at +1-800-889-8456.
schoolTraining: WellSky Scheduling offers live online training and onboarding support.
local_offerTickets: Users can submit a ticket through email. All issues are responded to in priority order.
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