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What is Aatrix?

Industry Specialties: Serves all industries

Aatrix eFile is a cloud-based payroll software designed to streamline year-end tax reporting for businesses. It caters to businesses of all sizes, but its user-friendly interface and integrated filing system make it particularly attractive to those who lack dedicated HR personnel. Aatrix eFile boasts features like secure electronic filing of W-2s, 1099s, and ACA forms, directly from existing payroll software. Users can also choose to print and mail physical copies to employees. Aatrix eFile offers a cost-effective solution compared to traditional paper filing, with pricing based on the number of forms filed.
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#78

Aatrix is ranked #78 in the Payroll Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Aatrix Pricing

Based on our most recent analysis, Aatrix pricing starts at $25 (Per User, Monthly).

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Starting From
$25
Pricing Model
Per User, Monthly
Free Trial
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Training Resources

Aatrix is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Aatrix:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Aatrix Benefits and Insights

Why use Aatrix?

Key differentiators & advantages of Aatrix

  • Better Support: Learn the ins and outs of the service with extensive training and implementation support. Work with trained professionals to customize the processes to fit the needs of a business and its customers. 
  • Platform Separation: Focus on optimizing time and technical focus with Windows and Apple separation. Maximize the value of the software with specified implementation and support to save time and frustration.  
  • Simply Integration: Avoid switching between different apps and save time with one streamlined, convenient platform. Save time and prevent disconnects with one log-in hub for all platform functions. 
  • Simplified Filing: Avoid the end-of-year filing panic with continuous compliance throughout the calendar and fiscal year. 

Industry Expertise

This service has offered payment and accounting functions and been an industry leader for more than 30 years. It’s designed to work in North America with companies in all fields and any number of employees.

Synopsis of User Ratings and Reviews

Based on an aggregate of Aatrix reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Saves Time: Streamlines payroll processes, automates calculations, and reduces manual data entry.
  • Improves Accuracy: Eliminates errors associated with manual payroll, ensuring timely and precise payments.
  • Enhances Compliance: Complies with complex tax regulations, reducing the risk of penalties and audits.
  • Increases Efficiency: Integrates with other business systems, such as HR and accounting, for seamless data flow.
  • Supports Employee Self-Service: Empowers employees with online access to pay stubs, tax forms, and other payroll-related information.
  • Cost-Effective: Affordable solution that provides significant savings compared to outsourcing or manual payroll processing.
  • Reliable and Secure: Backed by robust technology and industry-standard security measures, ensuring data protection.
  • Excellent Customer Support: Responsive and knowledgeable support team provides timely assistance and guidance.

Cons

  • Complex User Interface: Users have reported difficulty navigating the software and finding the features they need, leading to frustration and reduced productivity.
  • Limited Reporting Capabilities: Aatrix offers limited reporting options, making it challenging for businesses to extract and analyze payroll data for decision-making.
  • Inaccurate Calculations: Users have experienced errors in payroll calculations, resulting in incorrect paychecks and potential legal issues.
  • Poor Customer Support: Aatrix has been criticized for slow response times and unhelpful customer support, leaving users with unresolved issues.
  • Outdated Technology: The software's interface and features feel outdated compared to competitors, making it less user-friendly and efficient.

Researcher's Summary:

While not as widely reviewed as some competitors, Aatrix eFile garners positive feedback from users who praise its ease of use and affordability. A common theme is the straightforward interface, which reviewers often describe as intuitive – even for those without extensive payroll experience. This is particularly appealing to small businesses that might lack dedicated HR staff. However, some users found the W-2/1099 printing process trickier, requiring experimentation to ensure forms fit correctly in pre-printed envelopes. This can be frustrating, especially during busy tax filing seasons. Unlike some competitors, Aatrix eFile doesn't offer additional HR features like employee onboarding, which might be a drawback for businesses seeking a more comprehensive solution. Overall, Aatrix eFile seems best suited for small businesses or those with simple payroll needs. Its user-friendly design and affordable, per-form pricing make it a strong option for companies that prioritize cost-effectiveness and a streamlined year-end filing process. For businesses needing more robust HR functionalities or encountering printing difficulties, exploring alternative solutions might be worthwhile.

Key Features

  • Payment Processing: Simplify payment management with one platform for wage distribution, tracked hours, deductions, holidays and adjustments for PTO and sick leave. Automate clocking in and out with TimeCard and Top Pay integrations. 
  • Computerized Filing Services: File electronic employee, state and federal W2s and 1099s. Complete ACA filing, unemployment and new hire paperwork, 1095s and 1094-Bs and -Cs. Keep safe records of all file transactions. 
  • Traditional Paper Copies: Print any digital files to keep and paper trail and send to government agencies and recipients with nest-business day and selected delivery date options. 
  • AUF Compatability: Use the AUF (Aatrix Universal File) format to integrate payment processing data with any account or processing application. Translate AUF data with the built-in form viewer software to convert reports, view data and print. 
    • Integrated Filing: Communicate through the Single-Point eFile Center to send any payment reports to over 200 tax authorities for processing and filing for customers. 
  • Real-Time Tax Updates: Subscribe to the added tax table service to see changes to paychecks, employee compliance, deductions and duplications immediately reflected with automatic data updates. 
  • Populated Paperwork: Edit existing HR templates with appropriate company, employee and branding information to create performance reviews, disciplinary write-ups and employee handbooks. Finalized forms are stored in an encrypted company directory. 

Suite Support

Separate support contacts are offered for Mac and Windows users. All support is available Monday through Friday, 8 a.m. through 5 p.m. CST. Additional support plans can be purchased for access to the searchable help database.

mail_outlineEmail and Live Chat: [email protected] for Windows users and [email protected] for Mac users. Live chat is offered for questions about electronic filing and Windows only.
phonePhone: (701) 746-6814 for Windows users and (701) 746-6017 for Mac users.
schoolTraining: FAQs, electronic filing demonstration videos and troubleshooting guides can be found in the platform Knowledgebase. It also provides webinars for Windows users and tutorials for Mac users.
local_offerTickets: Information not specified.
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