Industry Specialties: Serves all industries
Like a classic rom-com montage, running a small business means trying on a lot of hats. Processing payroll alone is a complex, time-consuming task. That's where ADP RUN comes in—it's a cloud-based payroll service specifically for small businesses, keeping your payroll processing and HR management out of the horror genre.
When you need to complete multiple tasks without the manpower of larger corporations, ADP RUN (also known as RUN POWERED by ADP) helps you do the job(s).
Here's how:
Price
Starting from $79 monthly (additional $4 per employee).
Deployment Method
Cloud-based.
Business Size
Most suitable for small businesses.
Popular Integrations
QuickBooks, Xero, Tsheets, When I Work, ZipRecruiter.
Customer Service Availability
Live chat agents are available Monday through Friday, 7:30 a.m. to 10:00 p.m. ET. A.V.A. (virtual assistant) is available 24/7.
User Experience
Nearly 90% of users recommend it.
Training
Documentation, videos, live online, webinars and demos.
Mobile App
Yes, 4.9 review score according to Google Play.
Let’s be honest: not everyone is a fast learner. Whether it’s your first time or your hundredth, ADP RUN has step-by-step screens and quick tips for completing tasks.
There’s direct deposit for paying your employees and additional options like Wisely Direct (an ADP-exclusive debit card) and ADPCheck.
Manage everything from your personalized dashboard, including upcoming payrolls, to-dos, payroll history and quick access to all RUN features.
Run powered by ADP is under the ADP umbrella, which earns recognition on our top ten list of the best HR software. Additionally, ADP Workforce Now is in the top five for applicant tracking and recruiting, compensation management, employee self service, and learning management.
Based on 2835 reviews:
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ADP RUN is ranked #1 in the Payroll Compliance Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.
Based on our most recent analysis, ADP RUN pricing starts at $79 (Monthly).
ADP RUN is supported with the following types of training:
The following support services are available for ADP RUN:
ADP has 75 years of experience and launched RUN in 2010. RUN powered by ADP is used by small businesses, HR teams, payroll admins and business owners, including those in hospitality, restaurant, manufacturing, construction, financial services, healthcare, retail, technical services, and more.
According to their website, they have a client base of nearly 800,000 small business clients.
Average customer reviews & user sentiment summary for ADP RUN:
2835 reviews
90%
of users would recommend this product
Based on an aggregate of ADP RUN reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
RUN powered by ADP is a popular payroll and HR solution for a range of small businesses, including startups and newer companies needing robust payroll and HR tools (without extensive expertise).
Its efficient tools for managing employee records, benefits and compliance help these professionals minimize manual effort. Payroll specialists and accountants or bookkeepers also benefit from ADP RUN's automation and error detection.
The main menu and search bar (with shortcuts for common tasks under it) made it easy to find what I was looking for without an annoying amount of redirects or feeling like a game of Where’s Waldo. It’s simple and uncomplicated to view your paystub and when payday is.
For admins, the payroll feature seems straightforward. View your pay period, use “Calculate Paycheck” and check dates. Get an overview of payroll either for all employees or sort by things like last name. When you log in and get to the main page, there’s also a convenient reminder(s) section called “Top To-Dos.”
For famous document misplacers, there’s a document vault that keeps important info secure and accessible.
Onboard fully from your phone, including setting up direct deposit and tax withholdings without waiting for HR to show you how. For me, working remotely makes mobile access a must-have, and ADP RUN checks that box with mobile clocking in and out, viewing company policies, PTO, and pay info. Admins can also fully get payroll done on their phones.
If anything seems off, payroll error detection activates a pop-up box asking, “Does this look right?” and gives a brief explanation of potential issues; from there, admins select “Ignore issues” or “Go back and fix.”
Run a single report or select a popular report option. View payroll details, liabilities and summaries. Choose your date range and download the report from there (on the app or desktop).
Recent reviews cite long wait times over the phone for customer service. When I called the general line, I shared my details and got a specific number to dial. I would prefer direct transfers over calling separate numbers, although this might change once you have a designated contact.
Lastly, I've noticed that the cost is higher compared to competitors like Paychex or Workday. Purchasing add-on features “a la carte” affects the cost, which may be frustrating to some users who need more in-depth functionality on a smaller budget.
The RUN Powered by ADP® Mobile Payroll app is a free download for mobile devices. With the app, you can complete payroll processing, view reports like payroll liability and access or update employee 1099 info. Additional mobile app features vary depending on Apple or Android devices, such as a chat feature for Androids and pay rate changes on Apple devices.
Overall, RUN Powered by ADP is a comprehensive payroll solution for small businesses. Its intuitive design is great for users with little to no experience in most cases. It might be pricier than some alternatives, but most users find the added cost valid, considering its user-friendly interface, payroll automation and mobile app features.
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