APS Payroll Reviews & Pricing

by Automatic Payroll Systems | Founded 1996, Shreveport, LA

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Overview Pricing Benefits Reviews Features

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What is APS Payroll?

Industry Specialties: Serves all industries

Designed to meet the needs of small and medium-sized businesses, APS Payroll is a cloud-based solution for managing human resources. It provides features to help automate and streamline a variety of core HR tasks including processing payroll, tracking time and attendance, hiring the best talent, managing employee benefits, and creating analytic reports based on user data.

Users can access their account from any internet-connected device to conveniently complete tasks. Built with scalability in mind, it’s able to grow with businesses. Additionally, each organization has access to a dedicated support team and account lead that can assist with tech support and field general assistance inquiries.

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User Sentiment

Based on 1249 reviews:

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APS Payroll Pricing

Based on our most recent analysis, APS Payroll pricing starts at $250 (Monthly).

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Starting From: $250
Pricing Model: Monthly
Free Trial: No

Training Resources

APS Payroll is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for APS Payroll:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

APS Payroll Benefits and Insights

Why use APS Payroll?

Key differentiators & advantages of APS Payroll

Multiple Pay Options: Direct deposit and pay card options available. Partners with major banks, including US Bank, which offers a pay card and allows employees to use a bank card without an account.
Training: Offers recurring and one-time training courses for individuals and groups. Managers receive notifications when users enroll and complete courses to help ensure that all employees are up to date on all training.
Information Filtering: Offers employee search through filters by sorting according to employee name, number, social security number or description.
Consistent Branding: Branded career pages guarantee consistent branding messages to clearly convey company values to potential new employees. Post on popular job boards including LinkedIn, Indeed and Glassdoor.
Interactive Employee Performance Management: Allows managers to set goals for employees and measure them against specific job-related competencies. Employees can access information, complete self-assessments and electronically sign off on reviews.
Easy-to-Use Templates: Prebuilt templates and customizable reporting options help build schedules and provide insight into the workforce. Create electronic versions of any existing forms for easy record-keeping using a PDF builder.

Industry Expertise

APS Payroll offers a variety of HR solutions to businesses across all industries, including education, healthcare, restaurants and more.

APS Payroll Reviews

Average customer reviews & user sentiment summary for APS Payroll:

1249 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of APS Payroll reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Ease of Use: Of users who mentioned the platform’s usability, 85% suggested it’s user-friendly and has an intuitive interface.
Payroll Tracking: The software offers seamless workday tracking and updates irrespective of employee location, according to 84% of reviews on this feature.
Support Team: Customer service is helpful and informative in resolving technical issues, as reviewed by 76% of users mentioning it.
Workflow Automation: Of reviews about workflows, 88% suggested it reduces the need for manual entries by organizing and automating tasks.

Cons

Not Cost-Effective: The platform is a bit on the pricey side, according to 76% of users who reviewed cost.
Restricted Reporting: The system has limited report usage and exporting, as noted by 60% of users referencing this feature.
Unstable Mobile App: The mobile app’s functionality isn’t user-friendly and creates problems when processing payroll, according to 80% of users who reviewed it.
Limited Customization: Of users who mention customization, 60% stated that some commonly used features such as performance review aren’t customizable.

Researcher's Summary:

APS Payroll provides easy-to-use HR management tools and exceptional payroll tracking. Other notable features include workflow management to ease manual tasks, intuitive technology and stellar customer support. Users dislike its restricted mobile app functionality, lack of customization and reporting options, however. The system is a good fit for SMBs that are trying to organize and create workflows, as well as looking for core HR functionality in a unified platform.

Key Features

Payroll: Simplifies payroll by reducing errors, avoiding penalties, calculating summary audits and providing a dedicated support team. It also assists in:

Analytics: Creates data-driven decisions about important assets and offers better visualization of payroll metrics. It also offers solutions to questions such as overtime trends on payroll, cost of payroll expense and employee compensation trends.
Compliance: Offers guided tax compliance with a defined process for tax management, payroll tax filings and payments. Also assists payroll process and tax compliance in 411 jurisdictions, in all 50 states.

Self-Service: Provides separate portals for employees and system administrators, with different levels of access and dashboard capabilities based on designation.
Benefits Administration: Tracks and manages all benefits plan types, including medical, dental, life insurance and disability plans. Automatically assigns deduction amounts via mass update during open enrollment.
Multiple Carrier Compatibility: Compatible with all types of benefits providers and ensures coverage under any plan. Automatically sends relevant paperwork and ensures compliance with organizational requirements to guarantee coverage.
Integration: Integrates with more than 100 third-party applications to create a more robust suite for businesses with additional needs that aren’t met by the system. Noteworthy integrations include Xero and Sage Intacct.
Schedule Creation: Allows seamless creation of schedules based on a variety of factors including department, break times, length of time and much more. Employees can be added directly to the template and schedules without the need for recreation again in the future.
Reporting: Organizes data metrics and provides insights into workforce efficiency via more than 80 prebuilt reports. Build reports based on factors such as income, employee demographics, custom options or a combination, and specify whether the reports are public or private.
Affordable Care Act (ACA) Reports: Create and file 1094-C and 1095-C forms with a guided interface. The system automatically checks for discrepancies before filing the forms with the IRS.
Time Management: Efficiently records and tracks HR and payroll processes. Calculates labor expenses, minimizes compliance risks and reports time through various channels such as mobile, kiosk, biometric and online.

Suite Support

Email: Contact information for the support team is available through user log-in.

Phone: (888) 277-8514.

Training: APS offers a unique training plan for each business to support their needs. Includes a resource bank with forms, video tutorials, FAQs and year-end tips along with lifetime support and training services to a dedicated support accountant.

Tickets: Not mentioned.