Powerpay Reviews & Pricing

by Dayforce, Inc. | Founded 1992, Minneapolis, Minnesota

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Overview Pricing Benefits Reviews Features

Categories:

Payroll Software
HR Management Software
HRIS Systems
...

What is Powerpay?

Industry Specialties: Serves all industries.

Powerpay is a cloud-based payroll management and HR solution by Dayforce that's designed for small businesses operating in Canada. It streamlines payroll processing with time tracking and compliance capabilities.

The intuitive platform helps manage core payroll and HR tasks, including time tracking, reporting and automating calculations for improved accuracy and efficiency. It improves efficiency with user-friendly navigation, less manual work, better compliance support and more employee engagement.

Compliance is critical; even accidental non-compliance can ruin a reputation and cost thousands. The system ensures compliance with tax regulations with automated pay and remittances to the CRA (Canada Revenue Agency) and RQ (Revenu Québec).

Admins can securely manage employee payments, review or edit tracked time, and approve timecards from their mobile devices.

Based on user reviews, it's a good fit for novice users. However, some mentions suggest limited, inflexible reporting, which limits the ability to accommodate diverse reporting needs outside of standard pay cycles. Also, as some businesses grew, they switched systems to accommodate reporting increases.

Overall, it’s a user-friendly payroll solution with an intuitive UI, particularly for smaller businesses seeking support with compliance, payroll and time-tracking capabilities.

Pros

User-friendly interface
Robust compliance support
Friendly customer service
Mobile app for employee self-service

Cons

Higher cost than some competitors
Some users experienced unexpected added fees
Limited reporting with occasional glitches
Inconsistent customer support quality and wait times

PRICE

COMPANY SIZE

DEPLOYMENT

PLATFORM

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User Sentiment i

Based on 497 reviews:

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Product Screenshots and Videos

#147

Powerpay is ranked #147 in the Payroll Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

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Powerpay Pricing

Based on our most recent analysis, Powerpay pricing starts at $100 (Monthly).

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Starting From: $100
Pricing Model: Monthly
Free Trial: Yes, Request for Free

Training Resources

Powerpay is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Powerpay:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Powerpay Benefits and Insights

Why use Powerpay?

Key differentiators & advantages of Powerpay

Save Time and Effort: Automate manual payroll tasks like calculations, deductions and year-end tax forms, freeing up time for strategic business initiatives.
Improve Accuracy and Compliance: Enhance compliance management with automated pay calculations and CRA/RQ remittances. Minimize overtime costs while staying compliant with employment standards. Meet CRA and RQ requirements, covering withholdings and tax-form filing.
Simplify Payroll: Connect employees' clocked hours with payroll, eliminating manual entry and reducing data duplication. Ensure timely and precise payments with automated pay calculations, minimizing manual effort.
Enhance Employee Self-Service: Empower employees with mobile app access to clock in and out or request time off. Admins can review, edit and approve timesheets. The mobile app also allows employee payments on the go.
Boost Reporting and Analytics: View trends and reports to identify key factors like pay gaps and inconsistencies. With built-in reports and data analysis, make informed decisions based on financial data. Discover hidden trends and differences between pay cycles for strategic planning.
Centralize Data Management: Store all employee and payroll information in one secure, cloud-based platform, simplifying access and retrieval for authorized personnel. Employees can also independently update their info.
Integrate Solutions: Connect with accounting, timekeeping, and HR software, streamlining workflows and eliminating data silos.
Get Expert Support: The customer support team is NPI-trained and offers assistance with setup, troubleshooting, and ongoing inquiries. Some reviews mentioned a quick support response to issues submitted through the reporting form.
Ensure Compliance: PHR advisory ensures compliance with employment laws and regulations. Simplify recruiting with guidance on customizing job descriptions and core HR documents like contracts or termination letters.
Enable Alerts and Notifications: Get timely year-end alerts for report runs and tax form submissions. Stay in the loop about changing legal requirements with notifications.

Industry Expertise

Powerpay serves all industries. According to customer reviews, industries that use or have used the system include telecommunications, retail, hospitality, marketing, non-profits, oil and energy and e-learning.

Though it can serve anywhere between one to 12,000+ employees, its limited reporting makes it ideal for smaller businesses.

Powerpay Reviews

Average customer reviews & user sentiment summary for Powerpay:

497 reviews

94%

of users would recommend this product

Powerpay has a 'excellent' User Satisfaction Rating of 94% when considering 497 user reviews from 2 recognized software review sites.

Synopsis of User Ratings and Reviews

Based on an aggregate of Powerpay reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Accuracy and efficiency: Automates tax calculations, direct deposits, and compliance tasks, reducing errors and saving time.
Integration capabilities: Seamlessly integrates with various timekeeping systems, HR software, and accounting platforms.
Employee self-service: Empowers employees to access payslips, update personal information, and request time off online, reducing HR workload.
Flexibility: Handles diverse pay structures, bonuses, deductions, and complex payroll scenarios with ease.
Comprehensive reporting: Generates detailed reports on payroll taxes, garnishments, and other key metrics for informed decision-making.
Responsive customer support: Offers timely and knowledgeable assistance through various channels, including phone, email, and online resources.

Cons

Learning curve: Some users find the interface less intuitive and the setup process more complex than other options.
Customization limitations: Certain features and reports may not be as customizable as some businesses need.
Customer support experiences vary: While generally responsive, quality of support can be inconsistent at times.
Cost: Pricing can be higher compared to other options, especially for smaller businesses with basic needs.
Occasional glitches: Users have reported occasional bugs or glitches, though they are usually resolved quickly.

Researcher's Summary:

Dayforce Powerpay, a popular HR and payroll management software, provides mobile access for various businesses and industry types. These tools support flexibility when managing time, attendance, payroll and compliance.

It’s suitable for small businesses with in-office, hybrid or remote employees. The pricing structure, compared to some competitors, can be more expensive. Support options may incur added fees. Its standout features include automation, compliance support, alerts and notifications, employee self-service, and more.

It also covers payroll management, record management, time tracking, automated calculations and data analysis. The mobile app ensures flexibility by allowing admins to edit, review and approve time. Employees can remotely track their punch-in and punch-out times or submit time off requests.

Users praise it for its user-friendly interface. They also enjoy integrations between tracked employee time and payroll to reduce errors, saving time on processing payroll and improving accuracy.

Overall, it’s a versatile HR and payroll solution, centralizing essential time and attendance, compensation, and employee information. While the reporting feature left some users wanting more, its user-friendly platform simplifies tedious tasks while reducing human errors.

Key Features

Notable Powerpay features include:

Automated Payroll Processing: Automate payroll calculations, ensure accuracy, simplify employee record maintenance and receive reminders for better transparency.
Multi-Entity Payroll: Manage payroll for multiple businesses, locations or departments within a single platform.
Tax Filing and Compliance Support: Powerpay helps prepare returns and maintain tax filings and T4s. Comply with federal, state, and local tax regulations with automatic updates and filing tools. Employees can access their year-end tax forms.
Time and Attendance Tracking: Track vacation time, manage time-off requests on the go and let employees clock in and out via mobile devices. Automate timesheets to reduce errors and manual entry.
Employee Self-Service Portal: Empower employees with self-service access to paystubs and W-2s. Let them update their information, reducing administrative burden.
Reporting and Analytics: Get reports showing payroll trends, expenses and tax info. View and manage data, detect trends, and simplify data-driven decision-making.
Multiple Pay Schedules and Payment Options: Support different pay schedules and methods, including direct deposit, paper checks and prepaid cards.
Mobile App: View schedules and important documents, request or approve time off, and update employee availability anytime, anywhere.
Customer Support: Access support via phone, live chat, webinars or the help center on the main website.
Company Calendar: Access comprehensive insights into employee time off through the company calendar. View holidays, vacation days and sick leave in one place.
Custom Onboarding: Streamline onboarding with online document form fills, customizable welcome packages and reminders.

Approach to Common Challenges

Manual Payroll Processing: Powerpay automates calculations and deductions, saving time and reducing errors.
Compliance With Tax Regulations: Built-in compliance support and automatic updates ensure adherence to complex tax laws and filing requirements.
Employee Data Management: Centralized data storage and secure access simplify employee record management and locating information.
Missed Improvement Opportunities: Reporting tools provide insight into key metrics like payroll costs and trends for informed decision-making.
Slower, Less Efficient Payroll Processes: Digital paystubs, direct deposit, and mobile apps eliminate paper-based processes and enhance efficiency.

Cost Of Ownership

Frequently asked questions regarding Powerpay pricing include:

Q: What are the upfront costs associated with Powerpay?

A: Upfront costs typically include a one-time setup fee and the first month's subscription. Subscription fees vary depending on company size and payroll complexity. Powerpay also offers optional add-on modules for additional features, each with its own pricing.

Q: How does Powerpay compare to other payroll solutions in terms of pricing?

A: Powerpay's pricing is generally competitive in the payroll software market. However, the value depends on specific needs and budgets.

Consider factors like company size, number of employees, payroll complexity and desired features when comparing with other options. Contact Powerpay directly for specific pricing information.

Q: Are there any hidden fees or charges with Powerpay?

A: Powerpay prides itself on transparent pricing. Aside from the upfront setup fee and monthly subscription, there are no hidden fees. However, additional costs may arise for optional add-on modules, third-party integrations or exceeding usage limits.

Q: Does Dayforce Powerpay have a free trial?

A: No.

Limitations

Limited Reporting: Users noted reporting isn't as robust as desired. While the software allows users to pull reports, they’re often deemed necessary but lack the depth required for advanced analysis and filtering.
Additional Support Costs: Some users reported additional fees when reaching out for help after initial setup.
Customer Support Wait Times: Customer support wait times are inconsistent, specifically when dealing with complex issues.
Inadequate Initial Training: While users praise how user-friendly the platform is, some report they weren’t adequately informed about certain codes during the initial migration process, leading to errors and complications.

FAQs

Q: What’s the difference between Powerpay and Dayforce?

A: Dayforce and Powerpay are both products by Ceridian. The main differences between them are scope and functionality.

Dayforce is a more comprehensive HCM for HR management, payroll processing, time and attendance, benefits administration, talent management, and analytics for larger businesses.

Powerpay is primarily focused on payroll processing, making it ideal for smaller businesses.

Q: How does Powerpay integrate with existing timekeeping systems?

A: Powerpay's automated features, like tax calculations and direct deposit, reduce errors and delays. Its compliance tools help ensure adherence to regulations and avoid penalties.

Q: Does Powerpay offer self-service options for employees?

A: Yes, employees can access payslips, update personal information and request time off through a secure online portal.

Q: How does Powerpay handle complex payroll scenarios, like multiple pay rates or bonuses?

A: Powerpay's flexible rules engine accommodates diverse pay structures, bonuses, and deductions for all employee groups.

Q: What reporting capabilities does Powerpay offer?

A: Powerpay generates reports on payroll taxes, garnishments and other payroll-related data, providing valuable insights for businesses.

Q: What level of customer support does Dayforce provide?

A: Dayforce offers various support options, including phone, live chat and online resources like webinars, to assist users with any questions or issues.