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What is Brivo?

Industry Specialties: Finance, Healthcare, Industrial, Retail, Education, Government.

Brivo offers a sophisticated Cloud Access Control solution designed to streamline security management for businesses. This software enables users to manage access permissions, monitor entry points, and receive real-time alerts through a cloud-based platform. Brivo is particularly well-suited for industries such as commercial real estate, healthcare, education, and multi-family residential properties, where security and access control are paramount. The platform's unique benefits include remote access management, scalability, and integration with various third-party systems. Notable features include mobile credentials, video surveillance integration, and detailed reporting capabilities. Users appreciate the intuitive interface and the ability to manage multiple sites from a single dashboard. Pricing for Brivo's services can vary based on factors such as the number of access points and specific feature requirements. For precise pricing information, it is recommended to contact SelectHub for a tailored quote. Brivo stands out for its robust cloud infrastructure and user-friendly design, making it a preferred choice for comprehensive access control solutions.
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#5

Brivo is ranked #5 on the top 10 Physical Security Software leaderboard based on a comprehensive analysis performed by SelectHub research analysts. Compare the leaders with our In-Depth Report.

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Brivo Pricing

Based on our most recent analysis, Brivo pricing starts at $15 (Per Unit, Monthly).

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Per Unit, Monthly
Free Trial
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Training Resources

Brivo is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Brivo:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
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Training
24/7 Live Support

Brivo Benefits and Insights

Why use Brivo?

Key differentiators & advantages of Brivo

  • Enhanced Security: Brivo's cloud-based access control system provides real-time monitoring and alerts, allowing businesses to respond swiftly to unauthorized access attempts.
  • Scalability: Easily expand your security infrastructure as your business grows without the need for extensive hardware investments or complex installations.
  • Remote Management: Manage access permissions and monitor entry points from anywhere with an internet connection, offering flexibility and convenience for administrators.
  • Cost Efficiency: Reduce costs associated with traditional security systems by eliminating the need for on-site servers and minimizing maintenance expenses.
  • Data-Driven Insights: Access detailed reports and analytics to understand access patterns and improve security protocols based on actionable data.
  • Integration Capabilities: Seamlessly integrate with existing security systems and third-party applications to create a comprehensive security ecosystem.
  • User-Friendly Interface: Intuitive design ensures that both administrators and users can easily navigate the system, reducing the learning curve and enhancing user experience.
  • Compliance Support: Helps businesses meet industry-specific security standards and regulations by providing robust access control measures and audit trails.
  • Customizable Access Levels: Tailor access permissions to specific roles or individuals, ensuring that only authorized personnel can enter sensitive areas.
  • Environmental Sustainability: Cloud-based solutions reduce the need for physical infrastructure, contributing to a smaller carbon footprint and promoting sustainable business practices.

Industry Expertise

Brivo's expertise lies in providing cloud-based access control solutions for various industries, including enterprise, multifamily housing, commercial real estate, and vacation rentals. It's best suited for organizations seeking a comprehensive and scalable security system that can be managed remotely, offering features like mobile credentials, visitor management, and integration with other platforms.

Synopsis of User Ratings and Reviews

Based on an aggregate of Brivo reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Remote Access: Brivo's cloud-based platform enables users to manage access control from any location with an internet connection, eliminating the need for on-site management.
  • Mobile Credentials: The system allows users to unlock doors using their mobile devices, offering a convenient alternative to traditional keys or keycards.
  • Integration Options: Brivo integrates with various third-party systems, including video surveillance and smart home automation, providing a comprehensive security and building management solution.
  • Scalability: Brivo's system is designed to accommodate businesses of all sizes, allowing for easy expansion and customization as security needs evolve.

Cons

  • Customer Service: Users have reported negative experiences with customer service.
  • Ongoing Costs: Cloud costs can be unpredictable and potentially expensive.
  • System Reliability: There is inconsistent feedback regarding the platform's dependability and user interface.

Researcher's Summary:

Brivo is a cloud-based access control system that has garnered a mix of praise and criticism from users over the past year. On the upside, users consistently applaud Brivo's user-friendly interface, highlighting its intuitive design that simplifies managing access control settings. This ease of use is particularly beneficial for administrators who may not have extensive technical expertise, as it reduces the learning curve and allows them to quickly adapt to the system. Furthermore, Brivo's remote access control capabilities have received positive feedback, with users appreciating the ability to remotely lock or unlock doors, especially in time-sensitive situations where immediate action is required. However, while Brivo shines in its user experience and remote management features, it has also drawn criticism in other areas. One recurring concern is the system's cost, with several users finding Brivo's pricing structure to be comparatively expensive, particularly when compared to alternative access control solutions available in the market. This pricing structure could potentially pose a challenge for budget-conscious businesses or organizations with limited financial resources. Another point of contention raised by some users is the performance of Brivo's mobile application. Reports of occasional performance hiccups and glitches within the app have surfaced, which can negatively impact the user experience, especially for those who heavily rely on the mobile app for access control management. In conclusion, Brivo is best suited for organizations that prioritize user-friendliness and remote management capabilities in their access control systems. Its intuitive interface and remote access features make it an attractive option for businesses looking to streamline their security operations. However, organizations with tighter budgets or those requiring flawless mobile app performance should carefully weigh these factors against Brivo's strengths before making a decision.

Key Features

Notable Brivo features include:

  • Cloud-Based Management: Brivo operates entirely in the cloud, allowing users to manage access control systems from anywhere with an internet connection.
  • Mobile Credentials: Users can unlock doors using their smartphones, eliminating the need for physical keycards or fobs.
  • Real-Time Alerts: Receive instant notifications for specific events, such as unauthorized access attempts or door propping.
  • Scalable Solutions: Brivo can accommodate a single door or thousands, making it suitable for businesses of all sizes.
  • Integration Capabilities: Seamlessly integrates with third-party applications like video surveillance systems and identity management platforms.
  • Customizable Access Levels: Administrators can define specific access permissions for different users or groups, enhancing security protocols.
  • Visitor Management: Streamlines the process of registering and tracking visitors, ensuring a secure and efficient check-in experience.
  • Data Analytics: Provides detailed reports and analytics on access events, helping organizations make informed security decisions.
  • Remote Lockdown: In case of an emergency, administrators can initiate a lockdown remotely to secure the premises quickly.
  • Automatic Software Updates: Ensures the system is always up-to-date with the latest features and security patches without manual intervention.
  • Multi-Site Management: Manage access control across multiple locations from a single, unified interface.
  • Role-Based Access Control: Assign roles to users to streamline access management and reduce administrative overhead.
  • Audit Trails: Maintain comprehensive logs of all access events for compliance and security audits.
  • API Access: Developers can leverage Brivo's API to create custom integrations and extend system functionality.
  • Two-Factor Authentication: Enhance security by requiring a second form of verification for access, such as a PIN or biometric scan.
  • Environmental Monitoring: Monitor environmental conditions like temperature and humidity to protect sensitive areas.
  • Flexible Deployment Options: Choose between on-premises hardware or cloud-hosted solutions to fit organizational needs.
  • User-Friendly Interface: Intuitive design makes it easy for administrators to navigate and manage the system efficiently.
  • 24/7 Support: Access to round-the-clock technical support ensures any issues are resolved promptly.
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