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#5

Kisi is ranked #5 in the Physical Security Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Kisi Pricing

Based on our most recent analysis, Kisi pricing starts at $799 (Annually, Quote-based).

Price
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Starting From
$799
Pricing Model
Annually, Quote-based
Free Trial
Yes, Request for Free

Training Resources

Kisi is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Kisi:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Kisi Benefits and Insights

Why use Kisi?

Key differentiators & advantages of Kisi

  • Enhanced Security: Kisi provides robust access control, reducing the risk of unauthorized entry and ensuring only approved individuals can access sensitive areas.
  • Remote Management: Administrators can manage access permissions from anywhere, allowing for quick adjustments and oversight without needing to be on-site.
  • Scalability: Easily scale your access control system as your organization grows, adding new users and locations without significant infrastructure changes.
  • Real-Time Monitoring: Receive instant notifications and access logs, enabling you to monitor entry points and respond to security incidents promptly.
  • Integration Capabilities: Kisi integrates seamlessly with other software and hardware systems, such as HR platforms and security cameras, creating a cohesive security ecosystem.
  • Cost Efficiency: Reduce costs associated with traditional key-based systems, such as rekeying locks and replacing lost keys, by using digital access control.
  • User Convenience: Users can access secured areas using their smartphones, eliminating the need for physical keys or cards and enhancing user experience.
  • Compliance Support: Helps organizations meet regulatory requirements for access control and data security, aiding in compliance with standards like GDPR and HIPAA.
  • Customizable Access Levels: Define specific access permissions for different users or groups, ensuring that individuals only have access to the areas necessary for their roles.
  • Audit Trails: Maintain detailed records of access events, which can be crucial for audits, investigations, and improving security protocols.

Industry Expertise

Kisi's expertise lies in providing cloud-based access control solutions for businesses of all sizes, particularly those with multiple locations, high-traffic facilities, or a need for robust security measures. It's ideal for companies seeking to streamline access management, enhance security, and gain valuable insights into personnel movement within their facilities.

Synopsis of User Ratings and Reviews

Based on an aggregate of Kisi reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Simple Access Management: Kisi offers a user-friendly dashboard that makes it easy to manage access permissions for employees and visitors. You can quickly grant or revoke access, set schedules, and monitor activity from anywhere with an internet connection.
  • Flexible Entry Options: Kisi supports multiple credential types, including mobile phones, key cards, and fobs, providing employees with convenient ways to access the workspace.
  • Effortless Integrations: Kisi integrates seamlessly with popular systems like Cisco Meraki cameras and Fire Alarm Control Panels, allowing businesses to centralize their security operations and improve overall building management.

Cons

  • System Glitches: Users have reported instances of the system experiencing technical issues, such as controllers unexpectedly going offline, leading to disruptions in access.
  • WiFi Dependency: Despite having offline support features, the system's reliance on a stable internet connection for full functionality can be problematic if the network experiences outages, potentially impacting building access.
  • Limited Features: Some users have expressed a desire for additional features, including more advanced administrative controls and functionalities like COVID screening, which are currently not available in the system.
  • Pricing Concerns: There have been instances where customers experienced unexpected shifts to a per-user billing model, which can result in a significant increase in overall costs, particularly for businesses with a large number of users.
  • Hardware Options: Kisi's current hardware offerings do not include in-door mounted security systems, which might be a limitation for businesses seeking that specific type of installation or have existing infrastructure that requires it.

Researcher's Summary:

Is Kisi the key to a more secure future, or does it leave users feeling locked out? User reviews from the past year paint a largely positive picture of Kisi's cloud-based access control system, particularly for its user-friendly interface and reliable performance. Users rave about the convenience of keyless entry and the ability to manage access remotely through the intuitive mobile app. The platform's integration capabilities, especially with popular gym management software like Glofox, are a major selling point, allowing for seamless management of member access and billing.

However, some users have reported instances of the controller going offline, potentially disrupting 24/7 access, and requiring additional devices to rectify. While Kisi excels in commercial settings, its suitability for residential or multi-family properties is questionable due to limited visitor management features. For instance, tenants may not have the ability to grant remote access to guests.

Overall, Kisi emerges as a robust access control solution, best suited for businesses seeking a comprehensive and integrated platform. Its strengths lie in its user-friendly design, reliable performance, and seamless integrations, making it a compelling choice for modernizing physical security systems. However, potential users should be mindful of the reported connectivity issues and the system's limitations in residential settings.

Key Features

Notable Kisi features include:

  • Cloud-Based Management: Manage access control remotely through a cloud-based platform, eliminating the need for on-site servers.
  • Mobile Access: Users can unlock doors using their smartphones, providing a convenient and modern alternative to traditional keycards.
  • Real-Time Activity Logs: Monitor access events in real-time, allowing for immediate insights into who is entering and exiting your facilities.
  • Integration Capabilities: Seamlessly integrate with other software systems such as Slack, G Suite, and Microsoft Azure for enhanced functionality.
  • Customizable Access Levels: Define specific access permissions for different users or groups, ensuring that only authorized personnel can enter certain areas.
  • Visitor Management: Streamline the process of granting temporary access to visitors, contractors, or delivery personnel.
  • Remote Unlocking: Grant access to users from anywhere in the world, providing flexibility for managing multiple locations.
  • Scheduled Access: Set specific times for when users can access certain areas, perfect for managing office hours or restricted zones.
  • Two-Factor Authentication: Enhance security by requiring a second form of verification, such as a PIN or biometric scan, in addition to the mobile credential.
  • Automatic Door Locking: Configure doors to automatically lock after a certain period, ensuring that areas remain secure without manual intervention.
  • Audit Trails: Generate detailed reports on access activity, useful for compliance and security audits.
  • Scalability: Easily scale the system to accommodate additional doors or locations as your organization grows.
  • Offline Mode: Ensure continuous access control even during internet outages, with local caching of credentials.
  • API Access: Utilize Kisi's API to develop custom integrations or automate workflows tailored to your specific needs.
  • User-Friendly Interface: Navigate the platform with ease thanks to an intuitive and well-designed user interface.
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